Customer Success Manager Jobs in Baltimore, MD

Drive co-marketing strategies and partner initiatives that transform relationships into quantifiable business outcomes. Collaborate with key partners to create impactful programs that enhance market p...

Shape the future of Care Operations by building essential SLAs, KPIs, and workflows. Lead a growing team and enhance collaboration with partners while optimizing operational performance and fostering...

Accelerate progress at radiation oncology clinics by implementing and optimizing automated billing QA workflows. Engage with clinical teams to train, support, and ensure effective utilization of innov...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Unlock customer success by guiding major clients through their observability journey. Partner with cross-functional teams to deliver strategic insights and drive value, ensuring effective use of our p...

Transform customer success as a strategic technical leader, guiding clients to maximize value and adoption of observability solutions, while navigating challenges to deliver measurable outcomes and bu...

Lead the charge in managing complex project initiatives, ensuring alignment across multidisciplinary teams and supporting successful execution and evaluation of activities for a federally funded progr...

Elevate our sales strategy by architecting effective systems, enhancing BDR performance, and building a scalable pipeline. Play a pivotal role in driving revenue and fostering talent for consistent, h...

Champion the execution of high-impact experiential marketing programs, translating business goals into measurable outcomes. Lead the design and management of engaging events that enhance strategic cus...

Drive a high-performing sales team, coaching AEs in inbound and outbound sales. Own operational metrics, enhance sales strategy, and leverage AI to boost performance while nurturing client relationshi...

Reimagine enterprise account strategies and drive growth by nurturing relationships and securing new clients. Leverage your expertise to exceed sales targets and enhance Flexera's market presence thro...

Empower our clients by delivering exceptional post-sales account management, ensuring their needs are met through strategic partnerships and data-driven insights. Collaborate with internal teams to en...

Join us to lead and integrate Compliance and Privacy initiatives, ensuring strategic governance and operational effectiveness across business units while managing risks and fostering accountability in...

Discover a role where you drive growth and deepen partnerships with higher education institutions, engaging stakeholders through innovative solutions and strategic insights to enhance learning experie...

Lead strategic customer engagements to transform enterprise operations, streamline workflows, and generate insights. You'll drive high-value sales, navigate complex negotiations, and cultivate lasting...

Drive success by leading cross-functional teams in delivering innovative IT solutions. Manage medium to large-scale projects from initiation to launch while ensuring high client satisfaction through e...

Partner with us to transform client needs into impactful digital solutions, leading presales efforts across digital platforms, eCommerce, AI experiences, and more. Shape proposals from opportunity qua...

Optimize patient care through comprehensive case management while ensuring safe and timely transitions. Collaborate with a multidisciplinary team to assess needs and implement personalized care plans...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Drive the modernization of a critical enterprise data platform while leading a team of engineers. Focus on Oracle PL/SQL and cloud migration, ensuring high-quality delivery, team growth, and effective...

Drive enterprise sales cycles by engaging C-suite leaders. Build relationships, manage complex deals, and consult on high-value solutions in a dynamic professional environment that fosters growth and...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Partner with us to enhance cybersecurity operations as a Senior Technical Account Manager, bridging the gap between our AI-driven product and diverse clients, ensuring outstanding customer experiences...

Drive the full sales cycle for new enterprise logos, engaging with C-level executives and building strong pipelines to close complex, strategic deals, while collaborating across teams to ensure impact...