Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$82K - $103K *

Champion sales initiatives by directing activities in a defined area, fostering relationships with key stakeholders, and executing innovative marketing strategies to drive growth in corporate retireme...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K *

Champion community engagement by providing essential support services in juvenile probation. Assist with case management, maintain compliance, and serve as a liaison to ensure smooth office operations...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$75K - $90K *

Lead a dynamic team of technicians, managing workflows and enhancing customer relationships while fostering a productive shop environment. Drive service excellence and team development in a fast-paced...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $100K *

Engage in a dynamic leadership role, managing a skilled team of technicians. Oversee work orders, enhance customer relationships, and foster a productive environment while ensuring top-notch service d...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Help us lead a skilled team of technicians, managing workflows and enhancing customer relationships while fostering a productive environment. Drive service excellence and team development in a dynamic...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $150K *

Join a team that's driving sales success by managing accounts, fostering relationships, and executing strategic plans. Leverage your expertise to enhance customer satisfaction and expand business oppo...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$75K - $100K *

Elevate the future of data center solutions by driving new business and fostering relationships in a high-demand market. Collaborate with sales leaders to promote innovative products and support clien...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $100K *

Engage with customers to enhance their experience and drive agency growth. As a key team member, you'll foster relationships, provide essential information, and support clients in navigating insurance...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $110K *

Advance sales growth by building strong customer relationships and executing strategic initiatives in the Southern Denver Metro area. Drive market share and enhance customer satisfaction through consu...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$72K - $110K *

Unlock potential by driving sales growth and building strong customer relationships in a dynamic territory. Collaborate with a high-energy team to deliver exceptional service and innovative solutions...

Denver, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$67K - $110K *

Accelerate your career by managing and investigating injury and property damage claims. Collaborate with customers and stakeholders to ensure efficient resolutions while maintaining professionalism an...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $110K *

Champion the resolution of injury and property damage claims, ensuring timely communication and professional service. Collaborate with stakeholders to evaluate liability and negotiate settlements whil...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $110K *

Drive the resolution of injury and property damage claims by managing investigations, evaluating liability, and ensuring timely payments. Collaborate with stakeholders to deliver exceptional service w...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $110K *

Manage and investigate low to moderate complexity injury and property damage claims, ensuring timely resolution and professional communication with all parties involved while maintaining high service...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $110K *

Lead the charge in managing and resolving low to moderate complexity claims, ensuring timely communication and professional service while collaborating with various stakeholders to achieve efficient o...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $170K *

Execute sales strategies to drive revenue growth by engaging federal clients, generating leads, and closing deals. Collaborate with internal teams to deliver tailored solutions and maintain strong cus...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Grow your career with a dynamic sales role focused on building relationships with key decision-makers in the commercial construction and property management sectors, driving sales of innovative door o...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $100K *

Champion innovative door opening solutions by building strong relationships with facility managers and decision-makers. Drive sales growth in commercial construction and property management sectors wh...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $150K *

Lead the charge in transforming SAP SD processes by leveraging 15+ years of expertise. Drive cross-functional teams, mentor talent, and ensure successful S/4HANA implementations while managing stakeho...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $100K *

Drive the future of sales by generating new business opportunities and delivering tailored solutions to middle-market commercial accounts, while collaborating with internal teams to ensure successful...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $93K *

Elevate market share by executing strategic sales plans, targeting key customers, and fostering relationships to achieve KPIs. Collaborate with leadership to drive growth in air medical services and e...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $110K *

Support client retention by managing small employer group accounts, fostering relationships with clients and carriers, and suggesting new coverage options. Collaborate in a remote environment, leverag...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $110K *

Support client retention by managing small employer group accounts, fostering relationships with clients and carriers, and suggesting new coverage options. Leverage your expertise in small group benef...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $110K *

Drive client retention and relationship-building in small group benefits. Collaborate with brokers and clients to manage renewals, suggest coverage options, and enhance service delivery in a fully rem...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Champion customer satisfaction and sales excellence by leading regional strategies, training teams, and driving profit goals. Collaborate closely with leadership to enhance market share and ensure sea...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.