Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$120K - $150K *

Transform small business potential by cultivating relationships and driving commercial lending success. Engage with members to provide tailored solutions, ensuring compliance and fostering growth thro...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team as you lead and develop Client Service Representatives, enhancing client satisfaction and operational efficiency. Drive process improvements and collaborate across departments to s...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$167K - $216K *

Drive impactful strategies for top GPO accounts, fostering partnerships and growth across healthcare sectors. Lead high-performing teams, shape enterprise account plans, and enhance customer experienc...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$80K - $100K *

Explore a dynamic sales role where you build customer relationships, drive growth, and leverage your expertise in heavy equipment. Join a supportive team dedicated to enhancing client operations and c...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Drive sales growth by building strong customer relationships and implementing effective strategies. Leverage your expertise in heavy equipment to educate clients and meet sales targets while managing...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$107K - $192K *

Accelerate your career by engaging with top markets, driving success across multiple states. Experience competitive earnings, flexible schedules, and a dynamic team environment that fosters growth and...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$156K - $187K *

Shape the future of operational excellence by leading performance analysis, driving business development, and mentoring teams to achieve strategic goals while ensuring adherence to safety and quality...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Elevate client satisfaction by serving as the primary technical liaison, ensuring effective service delivery and identifying growth opportunities through strategic relationship management and technica...

Dallas, TXRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Lead the charge in managing client relationships and technical services, ensuring satisfaction and driving technology adoption. Collaborate with teams to optimize service delivery and identify growth...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$139K - $188K *

Transform federal agency operations by driving CRM and AI adoption. Leverage your extensive sales experience to develop strategies, foster relationships, and deliver measurable mission outcomes across...

Washington, DCRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$139K - $188K *

Drive transformative CRM and AI solutions across federal agencies, leveraging 10+ years of sales expertise to enhance mission outcomes and citizen experiences through strategic account management and...

Today

  •   8 - 10 years exp.  •   Information Technology

$139K - $188K *

Unlock potential by driving CRM and AI solutions for federal agencies. Leverage your expertise to enhance mission outcomes, streamline operations, and foster digital transformation across complex publ...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion enterprise growth by driving strategic account expansion and retention. Collaborate with cross-functional teams to influence executive stakeholders and execute complex sales strategies, ensur...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $100K *

Drive operational excellence by managing a diverse team and optimizing performance across multiple locations, ensuring customer satisfaction and financial targets are met while adhering to company sta...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$75K - $90K *

Elevate your career by driving B2B sales in water quality solutions. Build lasting relationships, leverage innovative strategies, and make a meaningful impact in the community while enjoying competiti...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Lead a dynamic team to enhance revenue cycle performance, optimize accounts receivable, and drive operational excellence in healthcare finance. Collaborate with stakeholders to resolve complex issues...

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$40K - $125K *

Join a team that's committed to customer success and growth by educating clients on insurance options and providing tailored solutions to their needs. Thrive in a dynamic environment with opportunitie...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $133K *

Lead the charge in mentoring and developing a licensing team, ensuring effective training and guidance to enhance performance and resolve complex service issues while maintaining compliance with regul...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$50K - $133K *

Help us mentor and develop a high-performing licensing team while resolving complex issues and ensuring compliance. Lead training initiatives and foster a collaborative environment to drive team succe...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$50K - $133K *

Shape your career by mentoring a dynamic licensing team, guiding complex scenarios, and fostering professional growth. Lead initiatives that enhance performance and ensure compliance while collaborati...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $90K *

Join a team that's dedicated to enhancing customer experiences by leading and developing AirTrain Agents. Drive operational excellence and ensure safety and reliability in public transportation, impac...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K - $90K *

Join a dynamic team as you lead customer service operations, ensuring safe and efficient public transportation. Your leadership will enhance passenger experiences and drive continuous improvement in s...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $90K *

Transform customer relationships and grow field service revenue by engaging with clients, identifying new business opportunities, and driving results through collaboration and strategic negotiation. J...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$145K - $182K *

Unlock your potential as you manage and grow complex B2B accounts, driving strategic sales and fostering customer relationships in a dynamic technology landscape. Collaborate with cross-functional tea...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$81K - $114K *

Engage with customers to drive account growth and enhance relationships. Utilize negotiation skills and collaborate with teams to deliver exceptional service while achieving quarterly goals in a dynam...

2 days ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.