Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$65K - $100K *

Shape the future of sales by joining our dynamic team as you develop skills, build relationships, and drive business growth. Enjoy comprehensive training and mentorship while launching your career in...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $100K *

Unlock potential by joining a dynamic sales team focused on building relationships and driving business growth. This entry-level role offers comprehensive training and mentorship, paving the way for a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $96K *

Lead a dynamic team to drive sales growth and client satisfaction, leveraging your expertise in technology and strategic planning. Foster a high-performing culture while implementing innovative soluti...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$81K - $121K *

Champion innovative solutions in technical sales, driving growth and building strong customer relationships. Leverage your expertise to enhance operational efficiency and promote cutting-edge technolo...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$107K - $161K *

Engage with clients to drive revenue growth through consultative sales, building strong relationships and providing technical support. Leverage innovative solutions to meet customer needs and enhance...

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$81K - $121K *

Drive your career forward by leveraging your technical sales expertise to build strong customer relationships and deliver innovative solutions that enhance operational efficiency and profitability in...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$81K - $121K *

Join a dynamic sales team to drive revenue growth through consultative relationships, technical support, and innovative solutions for key accounts in the institutional water industry, ensuring optimal...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$84K - $123K *

Drive customer satisfaction by installing, maintaining, and troubleshooting electrical systems. Engage in project management and mentoring while ensuring compliance with safety standards in a dynamic...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $101K *

Join a team that's dedicated to delivering technical solutions and support for electrical systems. This role involves troubleshooting, maintaining, and repairing equipment across various sites, ensuri...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $100K *

Engage with customers to enhance satisfaction and drive new sales opportunities. Build and maintain key relationships while refining sales techniques in the Disaster Restoration field. Collaborate wit...

Reposted today

  •   Less than 5 years exp.  •   Real Estate & Construction

$60K - $100K *

Optimize client interactions by effectively managing and settling service claims for automobile and property, ensuring timely resolutions and enhancing the overall client experience through innovative...

Laval, QCIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$55K - $150K *

Lead the charge in promoting agricultural machinery, driving sales growth, and building strong customer relationships. Collaborate with a dynamic team to enhance market presence and achieve ambitious...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$106K - $171K *

Join a team that's advancing AI in contact center operations. Lead initiatives to integrate AI tools, enhance efficiency, and improve customer experiences while collaborating with business and technic...

1 week ago

  •   5 - 7 years exp.  •   Media

$60K - $110K *

Accelerate revenue growth by managing inbound and outbound leads, optimizing sales strategies, and ensuring high conversion rates. This pivotal role supports sales teams and enhances performance acros...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$100K - $120K *

Accelerate progress at a dynamic company by driving new client acquisition and managing the full sales cycle. Engage with executives, build strategic plans, and convert opportunities into revenue, con...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Help us drive sales success by actively generating and closing deals through outbound outreach, follow-ups, and inbound appointments. Own your pipeline and enhance your skills with coaching and traini...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Drive community engagement through consultative sales and outreach. Develop a referral network using top-tier training and resources, all while contributing to a better internet access solution that i...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K *

Help us grow our independent account business by driving new sales and expanding existing relationships. Join a high-performing team focused on profitability and customer satisfaction in the foodservi...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$106K - $141K *

Lead the charge in managing a dynamic Customer Service Team, driving operational excellence and team performance in a fast-paced environment. Foster talent development and align service goals with org...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Drive impactful field service operations by collaborating with customers and teams to perform assembly, diagnostics, repairs, and maintenance on critical power equipment in diverse environments, ensur...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Champion customer satisfaction by delivering expert field service support, including assembly, diagnostics, and maintenance of power distribution equipment. Collaborate with teams to solve complex iss...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Unlock potential by overseeing field service operations, collaborating with customers and teams to perform diagnostics, repairs, and maintenance on critical power infrastructure equipment in diverse e...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Advance customer satisfaction by providing expert field service support for power distribution and critical infrastructure equipment. Collaborate with teams to diagnose, repair, and maintain systems...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Drive your career forward as you collaborate with customers and teams to perform assembly, diagnostics, and maintenance on critical power equipment. Embrace problem-solving in dynamic environments whi...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Contribute to dynamic field service operations by performing assembly, diagnostics, and maintenance on power distribution equipment. Collaborate with customers and teams to solve problems and ensure o...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.