Director, Customer Success Jobs in Redwood City, CA

Shape the future of Customer Success by leading an AI-first strategy, driving outcomes for Commercial and Enterprise merchants while architecting an innovative CS organization focused on automation an...

Lead a dynamic team to redefine customer success in the Americas, driving exceptional service delivery and measurable results that enhance customer satisfaction and loyalty while fostering a culture o...

Lead Partner Success through strategic growth across channel, Omni, and enterprise partnerships. Develop teams, set operational standards, and drive performance metrics to ensure partner retention and...

Pioneer customer success as you lead a dedicated team to maximize retention, drive customer engagement, and tailor strategies for SMB dental practices while collaborating cross-functionally to achieve...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Empower high-potential sellers by leading the Customer Success team, defining strategy for onboarding and retention, and driving growth through cross-functional collaboration while delivering exceptio...

Shape the future of customer success on the West Coast, leading a high-performing team to drive customer retention and operational excellence while orchestrating strategic initiatives and partnerships...

Lead the development of a Customer Success organization to enhance retention, expansion revenue, and overall customer health while collaborating across departments to improve outcomes strategically...

Lead the charge in driving customer success by integrating advanced cloud-native solutions and AI analytics into client operations, fostering deep partnerships, and ensuring strategic adoption that de...

Lead the charge in optimizing enterprise customer success by managing a dynamic team of CSMs. Drive strategic initiatives to enhance customer outcomes, ensuring engagement and satisfaction while foste...

Lead a dynamic team of Customer Success Managers to enhance customer relationships, drive growth, and ensure exceptional satisfaction across a diverse book of clients, partnering closely with cross-fu...

Accelerate progress at SnapMagic as you take ownership of Customer Success. Influence customer strategy and design systems to enhance customer relationships while driving renewals and growth in an ear...

Drive success as you empower major clients to integrate cutting-edge AI solutions, ensuring maximum value from technology while fostering strong relationships and guiding customer journeys across top...

Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...

Transform customer success by leading a high-performing team, driving retention and growth, and implementing innovative strategies to enhance customer experiences while achieving operational excellenc...

Transform healthcare outcomes by leading strategic partnerships with health systems and large practices. Drive measurable results while mentoring junior team members and advocating for customer needs...

Tackle customer success at scale by leading a team of CSMs, driving enterprise NRR outcomes, and fostering cross-functional partnerships. Use AI and data-driven insights to enhance customer engagement...

Lead the charge in enhancing customer success for our AI-powered platform. Shape post-sales strategy, oversee customer journeys, and develop a team dedicated to maximizing customer satisfaction and va...

Innovate customer success strategies to enhance user retention and monetization while leading B2C and enterprise initiatives. Drive engagement through effective onboarding and create scalable systems...

Drive customer success by managing enterprise relationships, ensuring product adoption, retention, and value realization. Engage proactively with stakeholders to influence outcomes while collaborating...

Join a team that's building world-class support for enterprise customers by developing scalable systems, workflows, and documentation. Collaborate across functions to enhance customer relationships, s...

Champion customer success by managing key accounts, driving satisfaction, and collaborating across teams to elevate the customer experience through exceptional service and industry insights...

Elevate customer success by guiding private practices through implementation and growth. Utilize your problem-solving abilities to drive meaningful change and enhance financial performance while ensur...

Lead and optimize enterprise customer success across the Americas. Drive strategic team initiatives to enhance customer engagement and achieve revenue targets while fostering a high-performance cultur...