Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.
A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.
Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.
Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.
Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.
Senior Director, Global Partner Marketing
$240K - $330K *
Reimagine partner marketing strategies by leading global initiatives that drive demand and enhance relationships with key technology alliances. Collaborate across teams to create impactful content and...
3 weeks ago
Principal Product Manager, Outbound
$152K - $223K *
Drive strategic initiatives across teams to achieve measurable outcomes. Lead complex programs, establish governance, and ensure alignment with product and business priorities while managing risks and...
Reposted 4 days ago
Senior Manager, Technical Architecture
$166K - $250K *
Lead and develop a Technical Architecture team while managing project delivery, improving customer outcomes, and driving AI adoption. Partner with stakeholders to ensure alignment and implement strate...
4 weeks ago
$125K - $130K *
Reimagine operations by leading our packaging and kitting teams to double revenue while enhancing quality and delivery. Drive continuous improvement and develop talent to create meaningful work experi...
Yesterday
$125K - $130K *
Grow your career with a transformative operations leadership role focused on scaling packaging and kitting operations while enhancing quality and delivery. Lead a dedicated team to drive meaningful ch...
Yesterday
$125K - $130K *
Transform operations by scaling packaging from $5M to $10M while enhancing quality and delivery. Lead a dedicated team, optimize ERP systems, and create meaningful work experiences for individuals wit...
Yesterday
$125K - $130K *
Lead our operations team to scale packaging and kitting from $5M to $10M, enhancing quality and delivery. Drive continuous improvement and optimize our ERP system while fostering meaningful work exper...
Yesterday
$193K - $241K *
Join a dynamic team as a Senior Customer Engineer, driving technical strategy and customer success for Enterprise accounts. Lead complex implementations, enhance adoption, and elevate team capabilitie...
Today
$193K - $241K *
Join a team that's redefining customer success by leading technical strategy for complex Enterprise accounts. Drive value realization, enhance adoption, and elevate team capabilities while navigating...
Today
$80K - $95K *
Join a team that's transforming ranch operations by leading customer onboarding initiatives. You will manage a high-performing team and collaborate cross-functionally to ensure successful deployments...
3 weeks ago
$147K - $199K *
Lead the execution of sales strategies to drive membership growth and revenue. Collaborate with cross-functional teams to develop actionable plans, enhance market presence, and coach a high-performing...
3 weeks ago
Senior Director, Customer Innovation
$210K - $285K *
Elevate global technical sales strategy and execution by leading specialized teams that drive revenue and innovation. Transform organizations into a cohesive, scalable force that enhances client engag...
1 month ago
$130K - $160K *
Empower teams to deliver cutting-edge AI and customer experience solutions. As a strategic leader, you'll manage practices, drive modernization, and enhance client satisfaction while overseeing P&L an...
4 weeks ago
Director of Agent Product Management, Mid-Market Accounts
$150K - $180K *
Join us to lead and scale teams serving Mid-Market customers, driving performance and efficiency while developing processes and metrics that enhance customer experience and operational success...
2 weeks ago
VP, RBE / Payvider Account Executive
$135K - $150K *
Champion growth by developing strategies and managing health plan sales to exceed revenue goals. Build impactful customer relationships and lead cross-functional initiatives within a defined territory...
3 weeks ago
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Join a team that's driving advisor productivity and engagement through innovative strategies and tools. As a senior leader, you'll collaborate across departments to enhance advisor experiences and sup...
1 week ago
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Join a team that's driving advisor engagement and productivity through innovative strategies and tools. This senior leadership role focuses on enhancing advisor experiences and fostering growth across...
1 week ago
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Unlock your potential by driving advisor engagement and productivity through strategic enablement initiatives. Collaborate with cross-functional teams to enhance advisor experiences and achieve measur...
1 week ago
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Join us to drive advisor productivity and engagement through strategic enablement initiatives. Collaborate with cross-functional teams to enhance advisor experiences and achieve measurable business gr...
1 week ago
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services, driving customer adoption and engagement through compelling narratives and strategic partnerships across tea...
2 days ago
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services. Collaborate with cross-functional teams to drive adoption and growth, ensuring impactful messaging and posit...
2 days ago
Head of Solution Consulting, Crypto
$160K - $200K *
Lead a high-performing team of Solution Consultants in the crypto & stablecoin space, ensuring successful client implementations and driving innovation to support business growth while collaborating a...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $200K *
Lead the charge in driving strategic solutions for the crypto and stablecoin sector. Manage and mentor a team of skilled consultants, ensuring successful product adoption and seamless implementation a...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $200K *
Join a team that's leading the evolution of crypto solutions. Drive growth and innovation by managing a skilled team, aligning cross-departmental strategies, and fostering strong client relationships...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $190K *
Elevate your career by managing the Crypto & Stablecoin Solution Consulting team, driving strategic account growth and innovation. Collaborate across departments to ensure product success and optimize...
4 weeks ago
What does a Vice President of Customer Success do?
A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.
What qualifications are common for VP of Customer Success jobs?
Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.
How much does a Vice President of Customer Success earn?
Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.
Where can I find Vice President of Customer Success jobs?
You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.