Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.
A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.
Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.
Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.
Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Join a team that's driving advisor engagement and productivity through innovative strategies and tools. This senior leadership role focuses on enhancing advisor experiences and fostering growth across...
1 week ago
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Unlock your potential by driving advisor engagement and productivity through strategic enablement initiatives. Collaborate with cross-functional teams to enhance advisor experiences and achieve measur...
1 week ago
VP, Advisor Engagement - Sales Enablement
$130K - $160K *
Join us to drive advisor productivity and engagement through strategic enablement initiatives. Collaborate with cross-functional teams to enhance advisor experiences and achieve measurable business gr...
1 week ago
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services, driving customer adoption and engagement through compelling narratives and strategic partnerships across tea...
Yesterday
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services. Collaborate with cross-functional teams to drive adoption and growth, ensuring impactful messaging and posit...
Yesterday
Head of Solution Consulting, Crypto
$160K - $200K *
Lead a high-performing team of Solution Consultants in the crypto & stablecoin space, ensuring successful client implementations and driving innovation to support business growth while collaborating a...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $200K *
Lead the charge in driving strategic solutions for the crypto and stablecoin sector. Manage and mentor a team of skilled consultants, ensuring successful product adoption and seamless implementation a...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $200K *
Join a team that's leading the evolution of crypto solutions. Drive growth and innovation by managing a skilled team, aligning cross-departmental strategies, and fostering strong client relationships...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $190K *
Elevate your career by managing the Crypto & Stablecoin Solution Consulting team, driving strategic account growth and innovation. Collaborate across departments to ensure product success and optimize...
4 weeks ago
Head of Solution Consulting, Crypto
$160K - $200K *
Develop high-impact strategies for a dynamic crypto consulting team, driving client success through effective leadership and innovative solutions. Collaborate across departments to enhance product off...
4 weeks ago
$200K - $240K *
Drive strategic M&A initiatives by leading complex transactions, evaluating opportunities, and collaborating with executives to enhance corporate growth and value creation. Shape the future through ef...
3 days ago
Director of Client Success- Army
$133K - $176K *
Transform client success by leading initiatives that identify needs and implement innovative solutions, managing diverse teams for rapid deployment while fostering trusted partnerships and delivering...
Reposted 2 weeks ago
$87K - $180K *
Inspire customer loyalty and retention by managing the entire lifecycle for government and enterprise accounts. Collaborate cross-functionally to enhance product adoption, resolve issues, and drive ac...
Reposted today
$150K - $180K *
Join a team that's redefining business operations by leading and executing strategic initiatives. Collaborate closely with executive leadership to drive performance metrics and optimize staffing for m...
4 weeks ago
$222K - $261K *
Shape the future of HR by partnering with executives to drive strategic initiatives, enhance people experiences, and lead transformative change in a dynamic global environment. Bring your expertise to...
2 days ago
$222K - $261K *
Empower business transformation by serving as a strategic HR partner, advising C-suite executives and leading teams to enhance global people strategies and drive continuous improvement in a dynamic en...
2 days ago
$222K - $261K *
Elevate your career as a strategic HR leader, partnering with executives to drive global initiatives and enhance people experiences in a dynamic technology environment. Lead teams, influence change, a...
2 days ago
$222K - $261K *
Lead strategic HR initiatives as a trusted advisor to executives, driving global people strategies and transformation efforts. Collaborate across functions to enhance organizational effectiveness and...
2 days ago
Senior Product Manager, Integrations
$120K - $145K *
Shape the future of integrations by leading the product roadmap, enhancing API standards, and driving a scalable platform. Collaborate across teams to deliver an exceptional developer experience while...
Reposted 2 weeks ago
$187K - $210K *
Lead the charge in transforming Product Operations by streamlining workflows, leveraging AI for improved efficiency and delivering impactful product management across global teams. Mentor a diverse te...
Reposted 3 days ago
Director of Business Process Excellence
$155K - $205K *
Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...
2 weeks ago
Customer Success Manager, Tier 2 (South Central)
$120K - $150K *
Engage with mid-size customers to enhance their experience using our AI communications platform. Drive retention, growth, and satisfaction through tailored success plans, proactive relationship manage...
Today
$160K - $200K *
Elevate product strategy by leading a dynamic team to innovate an AI-native logistics platform. Drive customer-focused vision, prioritize impactful initiatives, and collaborate closely with engineerin...
2 weeks ago
VP, Professional Services & Support
$150K - $180K *
Lead and innovate in professional services and support, driving customer success and satisfaction for K12 transportation solutions. Collaborate with teams to enhance service delivery and foster a cust...
3 days ago
Senior Leader, Employee Experience Solutions
$122K - $212K *
Advance employee-centric digital experiences by leading product delivery and strategy. Collaborate with cross-functional teams to create scalable solutions that enhance access to HR services and suppo...
Today
What does a Vice President of Customer Success do?
A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.
What qualifications are common for VP of Customer Success jobs?
Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.
How much does a Vice President of Customer Success earn?
Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.
Where can I find Vice President of Customer Success jobs?
You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.