Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$80K - $95K *

Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$165K - $195K *

Lead the charge in designing and optimizing customer support systems by bridging customer needs with innovative workflows, automation, and intelligent tools, ensuring operational efficiency and enhanc...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing organizational security by managing a dynamic team of engineers, ensuring compliance with information security standards, and mitigating risks to data integrity and securi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Champion IT strategy by leading teams, managing projects, and ensuring alignment with organizational goals while fostering collaboration and communication across departments for optimal performance...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive strategic IT project initiatives, manage timelines, and ensure alignment with organizational goals while providing expert consultation to enhance program outcomes and stakeholder collaboration i...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive field support operations and remote dispatch oversight, managing ticket lifecycles and SLA compliance while coaching technicians and maintaining customer communications effectively...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $95K *

Build strong relationships as you guide high-volume enterprise clients through technical onboarding, serve as their trusted advisor, and optimize their satisfaction and deliverability outcomes while d...

Ottawa, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$66K - $99K *

Unlock potential by delivering exceptional software support, resolving technical issues, and collaborating with teams to enhance customer satisfaction and system performance in a dynamic, fast-paced e...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Join a team that empowers customers by providing top-notch software support, troubleshooting complex issues, and optimizing system performance. Collaborate with internal teams to enhance user satisfac...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Empower customers by providing top-notch technical support for software solutions. Collaborate with development teams to diagnose and resolve issues while enhancing customer system performance and sat...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K *

Drive the future of IT Operations by leading a dynamic team, enhancing infrastructure, and ensuring robust support for employees and students while promoting best practices and policy improvements...

Mississauga, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $120K *

Elevate client satisfaction by effectively managing project delivery and communication in technical services. Utilize your civil engineering expertise to bridge gaps, ensuring smooth transitions from...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $173K *

Lead a high-performance production engine that transforms technical concepts into field-ready service offerings while ensuring alignment with sales and marketing strategies for optimal impact...

Today

  •   8 - 10 years exp.  •   Technical Services

$130K - $173K *

Drive excellence in production by leading a team to transform technical concepts into field-ready training and services, managing the lifecycle from inception to launch, and ensuring alignment with go...

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Elevate your career by overseeing Epicor Kinetic ERP system support, enhancing operations, managing user needs, and collaborating across teams to optimize productivity and system performance in a dyna...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive exceptional customer outcomes by resolving complex support issues, collaborating across teams, and enhancing processes with your technical expertise. Lead high-impact investigations and mentor p...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive the success of IT operations by leading service delivery and team development while maintaining hands-on engagement in infrastructure management and deployment of new data centers across multipl...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Unlock potential by joining a dynamic engineering team as a Project Technical Manager, overseeing complex capital projects in a regulated pharmaceutical environment while collaborating with various st...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Champion innovative engineering solutions in a dynamic team, shaping complex pharmaceutical projects from design to operational readiness, while ensuring compliance and high performance across enginee...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive compelling product narratives that enhance adoption, boost revenue, and unify marketing strategies across teams. Collaborate with Product Management and Sales to ensure market relevance and exec...

Mississauga, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Join a team that's committed to providing expert technical support, driving product improvements, and ensuring seamless transitions from design to service while collaborating with cross-functional tea...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $110K *

Drive client satisfaction by resolving technical issues and enhancing the user experience. Collaborate across teams to relay client feedback and ensure platform reliability while maintaining subject m...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Shape and lead IT operations by overseeing infrastructure, cybersecurity, and technical support. Drive innovation and ensure compliance across systems that support business performance, while mentorin...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.