Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$116K - $286K *

Partner with us to lead the design and integration of complex systems, ensuring high-quality deliverables and operational excellence across a large-scale Linux environment. Utilize your technical expe...

2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$171K - $225K *

Transform identity and access management strategies by leading the design and integration of secure, scalable solutions. Collaborate with cross-functional teams to ensure operational excellence and dr...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Drive innovation in electrical hardware for automation solutions in the steel industry. Manage complex projects and collaborate with teams to enhance control systems, ensuring reliability and performa...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$165K - $215K *

Drive the design and development of microservices applications, ensuring robustness, scalability, and seamless integration. Collaborate cross-functionally to provide technical solutions that enhance p...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Transform the DevOps landscape by automating CI/CD pipelines for cloud and on-premises solutions while collaborating with cross-functional teams to ensure streamlined builds, testing, and deployments...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $219K *

Unlock potential by partnering with enterprise teams, driving customer success through effective pre-sales strategies, and showcasing innovative solutions that solve complex business challenges using...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$168K - $219K *

Champion customer-centric solutions in pre-sales for enterprise clients, leveraging expertise in Atlassian products to drive value and address complex business challenges, while collaborating closely...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $253K *

Transform systems engineering frameworks across all life cycle phases by executing comprehensive analyses and providing solutions. Engage collaboratively with stakeholders to ensure technical integrit...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$135K - $155K *

Champion operational excellence as you lead customer support and workforce management teams, ensuring that service level agreements are met while nurturing a people-first culture that boosts customer...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$131K - $205K *

Grow your career with an impactful role managing a team of field application scientists, enhancing customer support, and fostering scientific collaboration while aligning with company strategies and m...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Advance customer satisfaction by optimizing the customer journey, driving insights from feedback, and collaborating across teams to enhance the experience and foster long-term loyalty in a dynamic tec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Champion the development of a robust technical sales enablement function, driving onboarding, ramp efficiency, and ongoing learning for sales teams in a dynamic, rapidly growing AI startup, ensuring r...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $93K *

Engineer solutions by installing and maintaining control systems to ensure customer satisfaction while enhancing operational efficiencies through strong technical support and hands-on troubleshooting...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $125K *

Pioneer the engineering, operation, and enhancement of enterprise DDI services, focusing on DNS, DHCP, and IPAM for secure, high-performance networks. Collaborate with cross-functional teams to delive...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Contribute to impactful data center connectivity projects by managing the full project lifecycle, ensuring timely execution, quality standards, and collaborating effectively with cross-functional team...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Join a team that tackles mission-critical network challenges, ensuring resilient and secure IT infrastructure while supporting end-users with cutting-edge technology and system upgrades. Drive impactf...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive transistor optimization and yield improvement through device physics collaboration. Work closely with integration teams on advanced technologies to enhance reliability and manufacturability in s...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$45K - $121K *

Develop and execute comprehensive testing strategies to guarantee product quality while collaborating closely with development teams and stakeholders to optimize testing processes and automation frame...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Optimize cloud operations and enhance infrastructure by leveraging automation, monitoring tools, and DevOps practices. Collaborate with teams to resolve complex technical issues while ensuring seamles...

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$70K - $95K *

Join an operations team that supports and enhances customer-facing platforms. This role involves application support, troubleshooting, and deploying modern web applications and APIs, requiring strong...

Calgary, ABIn-Person

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Elevate your career by delivering secure, resilient network solutions while collaborating within a talented team. This role requires proficiency in troubleshooting, installation, and maintenance to en...

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$145K - $188K *

Drive impactful change in platform engineering by owning complex programs across Developer Experience and Infrastructure. Collaborate with teams to enhance developer productivity and ensure successful...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $155K *

Innovate solutions in a dynamic team environment, driving business growth through strategic technical sales support and customer engagement in the cloud and security sectors...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Elevate our C++ systems software by designing and optimizing the core runtime. Collaborate across platforms to enhance performance and user experience, integrating advanced AI technologies with robust...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $108K *

Join a team that's shaping the future of Navy sensor systems by developing and testing advanced combat technology solutions. Collaborate with engineers to enhance military capabilities while gaining v...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.