Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$81K - $122K *

Elevate industrial networking expertise by troubleshooting complex issues, delivering exceptional support, and collaborating with teams to drive reliable solutions for automation, transportation, and...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Shape the future of wireless communication by delivering expert technical support for advanced microwave and millimeter-wave systems, ensuring seamless operation and customer satisfaction across diver...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K *

Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$114K - $145K *

Shape the future of technical support by solving complex issues, mentoring engineers, and enhancing team efficiency through data-driven solutions and cross-department collaboration...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Join a team that's enhancing our enterprise data center by building and automating Linux-based infrastructure. Your expertise in Ansible and middleware support will ensure reliable operation of missio...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $155K *

Take ownership of exciting global support initiatives across engineering disciplines, collaborating with teams to enhance Teradyne's Semiconductor Test Products by delivering timely solutions and ensu...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$97K - $155K *

Join a team that's dedicated to delivering top-tier technical support for semiconductor test products, optimizing system performance, and enhancing product reliability through hands-on engineering and...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$81K - $119K *

Join a team that's dedicated to enhancing client success by providing expert technical support for our Premier Customers, driving product conversations, and fostering strong relationships in a dynamic...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to delivering exceptional technical support and installations, where your expertise will enhance customer satisfaction and foster strong client relationships across multip...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Join a team that's dedicated to enhancing IT services and operations for global employees. Provide first-line support, manage devices, optimize office IT, and drive continuous improvement in a dynamic...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $120K *

Transform customer experiences by providing expert technical support, troubleshooting, and implementing solutions for the Fortanix platform. Collaborate closely with teams ensuring customer satisfacti...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Optimize customer success by leading onboarding, training, and technical support. Collaborate closely with clients to enhance their experience and maximize investment returns while addressing challeng...

Vancouver, BCIn-Person

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Partner with us to enhance customer success by providing technical expertise and driving adoption of our platform. You'll engage directly with clients to resolve challenges and maximize their investme...

Toronto, ONIn-Person

1 month ago

  •   11 - 15 years exp.  •   Information Technology

$117K - $124K *

Empower your career by bridging product development and customer support. Engage cross-functional teams to resolve issues, gather feedback, and enhance product reliability. Utilize your communication...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Shape the future of network solutions by engaging customers to deliver tailored radio access technologies, driving innovation in sales support and pre-sales activities while ensuring alignment with Er...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Unlock potential by leading enterprise-level technical support to enhance customer satisfaction. Collaborate closely with customers and teams to resolve complex issues and improve service delivery acr...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $120K *

Elevate customer satisfaction by owning technical issues from start to finish, collaborating with cross-functional teams, and implementing support improvements to enhance our service quality and clien...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Transform customer experience by swiftly resolving complex technical issues. Join our team as you support various departments, manage escalations, and deliver high-quality incident resolutions to enha...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$145K - $175K *

Join a dynamic team as you provide exceptional technical support, ensuring seamless customer experiences with cutting-edge cloud technologies. Empower clients' breakthroughs in AI and science while ad...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Join our team to empower customers with sustainable GPU compute solutions. As a Cloud Support Engineer, you'll provide essential technical assistance, manage incidents, and foster collaboration, drivi...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Join a team that's revolutionizing high-performance computing. As a key support professional, you'll empower customers to leverage innovative technology in AI/ML and more, ensuring seamless experience...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Join a team that empowers customers to leverage sustainable cloud computing. As a senior technical expert, you will provide critical support, enhance user experiences, and collaborate on groundbreakin...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Join a pioneering team to drive customer success in cloud computing by delivering exceptional technical support. Utilize your expertise to troubleshoot issues and collaborate across teams, ensuring ou...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Join a team that's shaping the future of high-performance computing by providing exceptional technical support for cutting-edge GPU solutions. Help customers unlock breakthroughs in AI and science whi...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$99K - $148K *

Transform daily operations by providing essential IT support, ensuring optimal functionality of devices and systems, and enhancing user training experience. Engage with multiple projects to align IT r...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.