Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$72K - $93K *

Serve as a vital point of contact, providing technical support for MWD equipment. Collaborate with field operators to resolve issues and communicate field activity effectively, ensuring efficient oper...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Empower innovative IT solutions by overseeing user provisioning, network management, and device lifecycle, ensuring seamless productivity across enterprise systems and enriching user experience for al...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $122K *

Drive customer success by leading technical support, resolving complex Salesforce issues, and enhancing product adoption. Collaborate across teams, mentor colleagues, and maintain documentation while...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Empower customers by leading technical support efforts, resolving complex issues, and driving platform adoption while collaborating with cross-functional teams to enhance user experience and maximize...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Join a dynamic team to lead the technical support experience, solving complex issues and enhancing customer satisfaction through effective collaboration and guidance on Salesforce solutions to maximiz...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $220K *

Join us to drive impactful sales strategies, engaging technical buyers and navigating complex deals while collaborating closely with customers and the revenue team, all in a fast-paced, dynamic enviro...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Pioneer technical strategies for IT projects, driving them from inception to completion while providing expertise in cloud migrations, network configuration, and systems engineering to ensure success...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $110K *

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $135K *

Transform our IT operations by driving infrastructure projects, leading technical teams, and fostering collaboration across departments. Partner with diverse stakeholders to execute complex solutions...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$84K - $107K *

Drive technical excellence by managing and optimizing enterprise SaaS platforms, focusing on configuration, automation, integrations, security, and governance to enhance operational efficiency and sup...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Take ownership of complex technical support cases, collaborating cross-functionally to troubleshoot and resolve issues, ensuring clients' success with cutting-edge ad technology while driving improvem...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $135K *

Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...

Markham, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $205K *

Elevate your career by leading systems engineering efforts to integrate commercial space capabilities within defense operations, ensuring mission alignment and supporting innovative aerospace technolo...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$82K - $113K *

Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive software excellence as a key technical liaison, enhancing customer support, troubleshooting, and issue resolution while collaborating with internal teams to improve product quality in the evolvi...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $122K *

Innovate endpoint management strategies and enhance user technology experiences. Lead the design, implementation, and security of workstations and mobile devices while collaborating with IT teams and...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Transform complex scientific concepts into deployable code by leading coordination among scientists, developers, and cloud engineers. Provide crucial project management to ensure successful project ex...

Today

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Collaborate with cross-functional teams to enhance product quality and customer satisfaction, developing comprehensive testing frameworks to ensure reliable and innovative healthcare applications that...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$152K - $205K *

Elevate your career by driving product enhancements in Cloud technologies, collaborating with engineering teams and partners to deliver top-notch user experiences and support large enterprises in leve...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $122K *

Join a team that's dedicated to enhancing customer success through engineering excellence. Collaborate closely with various teams to analyze production challenges and drive product improvements in a f...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$72K - $90K *

Engage with customers by providing exceptional technical support, troubleshooting complex systems, and fostering strong relationships. Utilize your engineering expertise and problem-solving skills to...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $90K *

Transform customer support as you provide expert technical assistance for complex systems. Collaborate with engineering teams, resolve intricate technical issues, and strengthen customer relationships...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Deliver exceptional monitoring and support for our network operations, ensuring uptime and reliability of service. Collaborate with teams and leverage technical expertise to resolve incidents efficien...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Drive customer success by providing technical support and training for 3D simulation software. Collaborate effectively with engineering and sales teams, leveraging your problem-solving expertise to ta...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $174K *

Help us drive product excellence by troubleshooting complex software issues. You'll analyze product environments, validate solutions, and collaborate with cross-functional teams to enhance customer su...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.