Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$184K - $202K *

Champion national security by driving architecture and integration of endpoint detection solutions. Collaborate with analysts to enhance threat containment and visibility across diverse infrastructure...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a team that's dedicated to advancing electronic assembly testing and development by conducting functional tests, troubleshooting complex circuits, and enhancing processes to ensure high performan...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Serve as a vital point of contact, providing technical support for MWD equipment. Collaborate with field operators to resolve issues and communicate field activity effectively, ensuring efficient oper...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Empower innovative IT solutions by overseeing user provisioning, network management, and device lifecycle, ensuring seamless productivity across enterprise systems and enriching user experience for al...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $122K *

Drive customer success by leading technical support, resolving complex Salesforce issues, and enhancing product adoption. Collaborate across teams, mentor colleagues, and maintain documentation while...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Empower customers by leading technical support efforts, resolving complex issues, and driving platform adoption while collaborating with cross-functional teams to enhance user experience and maximize...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Join a dynamic team to lead the technical support experience, solving complex issues and enhancing customer satisfaction through effective collaboration and guidance on Salesforce solutions to maximiz...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $220K *

Join us to drive impactful sales strategies, engaging technical buyers and navigating complex deals while collaborating closely with customers and the revenue team, all in a fast-paced, dynamic enviro...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $135K *

Transform our IT operations by driving infrastructure projects, leading technical teams, and fostering collaboration across departments. Partner with diverse stakeholders to execute complex solutions...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$84K - $107K *

Drive technical excellence by managing and optimizing enterprise SaaS platforms, focusing on configuration, automation, integrations, security, and governance to enhance operational efficiency and sup...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Take ownership of complex technical support cases, collaborating cross-functionally to troubleshoot and resolve issues, ensuring clients' success with cutting-edge ad technology while driving improvem...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $135K *

Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...

Markham, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $205K *

Elevate your career by leading systems engineering efforts to integrate commercial space capabilities within defense operations, ensuring mission alignment and supporting innovative aerospace technolo...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$82K - $113K *

Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive software excellence as a key technical liaison, enhancing customer support, troubleshooting, and issue resolution while collaborating with internal teams to improve product quality in the evolvi...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $122K *

Innovate endpoint management strategies and enhance user technology experiences. Lead the design, implementation, and security of workstations and mobile devices while collaborating with IT teams and...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Transform complex scientific concepts into deployable code by leading coordination among scientists, developers, and cloud engineers. Provide crucial project management to ensure successful project ex...

Today

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Collaborate with cross-functional teams to enhance product quality and customer satisfaction, developing comprehensive testing frameworks to ensure reliable and innovative healthcare applications that...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$152K - $205K *

Elevate your career by driving product enhancements in Cloud technologies, collaborating with engineering teams and partners to deliver top-notch user experiences and support large enterprises in leve...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $122K *

Join a team that's dedicated to enhancing customer success through engineering excellence. Collaborate closely with various teams to analyze production challenges and drive product improvements in a f...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$72K - $90K *

Engage with customers by providing exceptional technical support, troubleshooting complex systems, and fostering strong relationships. Utilize your engineering expertise and problem-solving skills to...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $90K *

Transform customer support as you provide expert technical assistance for complex systems. Collaborate with engineering teams, resolve intricate technical issues, and strengthen customer relationships...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Deliver exceptional monitoring and support for our network operations, ensuring uptime and reliability of service. Collaborate with teams and leverage technical expertise to resolve incidents efficien...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Drive customer success by providing technical support and training for 3D simulation software. Collaborate effectively with engineering and sales teams, leveraging your problem-solving expertise to ta...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $174K *

Help us drive product excellence by troubleshooting complex software issues. You'll analyze product environments, validate solutions, and collaborate with cross-functional teams to enhance customer su...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.