Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $180K *

Shape innovative AI solutions by developing scalable systems that meet the demands of top financial institutions. Collaborate with a dedicated team to enhance performance and reliability in cutting-ed...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $180K *

Join a team that's dedicated to enhancing network security by identifying insider threats and supporting critical infrastructure, while leveraging your expertise in network design, analysis, and stake...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $194K *

Advance the evolution of telephony by architecting resilient backend systems. Shape engineering excellence while optimizing real-time media pipelines for seamless voice and video communication across...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $145K *

Champion real-time solutions as an Application Support Engineer, providing crucial support to traders and operations teams in fast-paced eTrading environments, collaborating on strategic tech projects...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Drive impactful system engineering projects, collaborating with diverse teams. Leverage your expertise in architecture design, integration, and documentation throughout the systems lifecycle to delive...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Support automation initiatives by providing expert application engineering for OEMs and End Users. Collaborate with sales teams to design solutions, lead technical consultations, and ensure successful...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Join us to ensure testing excellence in manufacturing, collaborating with engineering teams and clients. You'll lead product assessments, drive regulatory compliance, and enhance safety protocols, fos...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$158K - $213K *

Reimagine networking software by crafting high-performance solutions using Generative AI. Collaborate on system design and architecture, impacting millions and striving for engineering excellence in a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $132K *

Unlock potential by providing critical troubleshooting support for semi-complex systems, integrating hardware and software. Collaborate with customers remotely to enhance productivity, reduce costs, a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $132K *

Engineer semi-complex systems and provide expert troubleshooting support to enhance customer satisfaction. Contribute to continuous improvement initiatives while collaborating with clients remotely ac...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Engineer and lead C&Q activities to enhance manufacturing compliance and efficiency. Collaborate cross-functionally to ensure equipment meets regulatory standards while optimizing validation processes...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$89K - $179K *

Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$89K - $179K *

Engage in designing, developing, testing, and releasing software applications while following coding standards and best practices within a collaborative environment to enhance the organization’s techn...

Today

  •   Less than 5 years exp.  •   Information Technology

$136K - $184K *

Lead the charge in designing cutting-edge mechanical systems for energy-efficient data centers, driving innovation through collaboration and overseeing project lifecycles from conception to successful...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Help us optimize software performance by resolving complex technical issues, collaborating with teams, and implementing improvements for production environments. Drive innovation through effective tro...

Quebec, QCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Elevate your career by developing cutting-edge Linux networking solutions for a comprehensive Edge-to-Core platform. Collaborate globally to deliver high-quality software and optimize performance for...

Kanata, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $259K *

Lead the charge in defining and executing innovative industry standards for Storage and SSD technologies. Collaborate with global teams to shape specifications that drive the future of data storage, e...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$79K - $94K *

Join our team as you support and manage IT infrastructure, ensuring efficient network, server, and PC operations. Collaborate with diverse teams to drive technological solutions within the organizatio...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a team that's dedicated to enhancing customer success through technology, driving satisfaction, and maximizing value across diverse business units while collaborating with stakeholders and produc...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Transform customer success through analysis, relationship building, and strategic support. Collaborate with teams to drive value, enhance product usability, and optimize solutions for superior custome...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Pioneer advanced optical assembly processes to drive product quality, manufacturing readiness, and scalability. Collaborate across teams to integrate solutions, refine processes, and oversee quality e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$89K - $179K *

Innovate solutions by designing, developing, and testing applications. Collaborate through the software development lifecycle to enhance existing systems and deliver robust technology solutions. Drive...

Today

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Lead the charge in driving technical sales strategies, collaborating closely with Account Executives to deliver tailored solutions that enhance operational efficiencies and client satisfaction for ent...

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$168K - $241K *

Champion innovative solutions by influencing product strategy through competitive insights and technical excellence in enterprise networking, collaborating across teams to elevate Cisco's market prese...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $241K *

Help us shape Cisco's future by conducting in-depth competitive analysis and guiding product strategy in enterprise networking. Thrive in a dynamic environment, delivering impactful insights that driv...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.