Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$81K - $151K *

Empower your training expertise to design, deliver, and enhance impactful technical programs for diverse audiences, ensuring clarity and comprehension of critical product knowledge and skills through...

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$64K - $96K *

Design and develop test systems, equipment, and procedures to qualify products while collaborating cross-functionally to meet customer expectations and project goals. Control budgets and schedules whi...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Engage with partners as a Sales Engineer, delivering compelling demonstrations and insights. Leverage technical expertise to drive customer adoption, support sales cycles, and guide MSPs through their...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $125K *

Innovate as a technical partner in the pre-sales process, engaging clients with compelling demos and tailored solutions that enhance revenue growth and differentiate from competitors. Lead collaborati...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$68K - $102K *

Build innovative software solutions by analyzing and developing efficient systems, collaborating across teams to enhance product reliability and performance while leveraging modern AI tools and method...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $101K *

Advance your career as a Senior Tier II Technologist, providing critical systems analysis and support in a dynamic environment. Lead imaging, cyber vulnerability remediation, and trusted PKI operation...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $160K *

Lead the development of advanced virtualization solutions, optimizing performance and scalability in our cutting-edge computing platform. Drive innovation in Linux kernel interactions to elevate user...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $208K *

Unlock the potential of AI-driven productivity by providing expert engineering support across Microsoft 365’s Copilot and collaboration technologies. Lead the charge on governance, security, and compl...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock potential by leading incident response efforts in a customer-focused role. You'll analyze security threats, implement policies, and work closely with various teams to enhance application securi...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Help us combat and mitigate security threats by leveraging your technical expertise in application security. Engage with customers to resolve incidents, enhance security, and drive improvements in our...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform security protocols by leading a skilled team to analyze threats, collaborate with stakeholders, and implement strategic mitigations to ensure robust application security and customer satisfa...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $209K *

Tackle operational excellence by leading the scaling of advanced repair center operations. Collaborate cross-functionally to optimize workflows and ensure readiness for AI compute repair, driving inno...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead documentation projects by enhancing content quality and managing multiple tasks while collaborating with cross-functional teams. Elevate user experiences through comprehensive and user-focused te...

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$172K - $236K *

Join a team that drives semiconductor innovation by providing technical leadership, tackling complex process challenges, and enhancing customer engagement to deliver next-generation solutions and elev...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$172K - $236K *

Pioneer innovative semiconductor solutions by leveraging deep process expertise. Lead customer engagements, drive technology adoption, and foster strategic partnerships with top manufacturers to overc...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$172K - $236K *

Collaborate with top semiconductor manufacturers to address complex process challenges, drive technology adoption, and influence product development. Your expertise will shape future innovations while...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$84K - $152K *

Unlock potential by driving demand creation for embedded solutions, influencing product development decisions, and building strategic customer relationships. Collaborate with sales and engineering tea...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$84K - $152K *

Unlock potential by engaging customers and driving adoption of Qualcomm technologies. Collaborate with sales and engineering teams to create demand at scale, build strategic relationships, and manage...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$145K - $175K *

Accelerate innovation as a System Product Engineer, leading cross-functional collaboration and system-level product development to drive enhancements in technology, quality, and yield throughout the p...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$60K - $107K *

Transform the future of scientific innovation as you install, maintain, and troubleshoot advanced analytical instruments. Deliver exceptional service across diverse research, industrial, and healthcar...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Transform on-premises technology with your DevOps expertise. Lead the design, implementation, and lifecycle management of innovative solutions in a collaborative team, addressing complex deployment ch...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $160K *

Elevate manufacturing success by delivering seamless integration solutions as a vital technical resource, ensuring customer collaborations thrive while driving technical excellence and innovative solu...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $160K *

Join a dynamic post-sales team as you design and implement integration solutions that enhance enterprise manufacturing operations, working closely with client technical teams to drive success through...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$235K - $280K *

Pioneer the development of CI/CD infrastructure to enhance deployment safety at scale. Identify and eliminate bottlenecks while automating workflows, ensuring reliable releases and performance improve...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $102K *

Lead technical support initiatives to optimize product lines, enhance customer satisfaction, and collaborate with cross-functional teams, transforming technical data into actionable insights for growt...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.