Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $145K *

Join a collaborative team as you drive technical strategy for enterprise opportunities, leading customer engagements from discovery to solution implementation while translating complex tech into clear...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in optimizing Linux and VMware environments, ensuring high availability and performance in a 24x7 production setting. Tackle complex issues through expert troubleshooting and collabora...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $137K *

Collaborate with teams to provide expert technical support for Pipeline Simulation products, ensuring timely responses to complex issues. Engage with customers and enhance satisfaction through effecti...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$82K - $137K *

Provide regional technical support for Pipeline Simulation products, troubleshooting software issues, and collaborating with development. Drive customer satisfaction, document solutions, and train sta...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $137K *

Elevate your career by providing exceptional technical support for advanced Pipeline Simulation products. Collaborate with customers and development teams to diagnose issues, propose solutions, and en...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $140K *

Join a team that's pushing the boundaries of hardware engineering. Contribute to the design, qualification, and lifecycle support of advanced computing platforms, while gaining hands-on experience and...

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Support innovative battery manufacturing projects by creating and maintaining precise 2D and 3D CAD models and facilitates comprehensive installation packages, ensuring alignment with engineering stan...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Elevate your career by leading complex systems integration, defining architectures, and guiding multidisciplinary teams to deliver high-impact operational capabilities while solving challenging proble...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Shape complex systems from concept to integration, leading multidisciplinary teams and driving engineering innovation to meet mission requirements. Cultivate technical excellence and collaborative env...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $105K *

Bring your expertise to advance critical IT infrastructure, providing hands-on systems engineering, network admin, and advanced support for mission-critical services at NOAA’s Marine Operations Center...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Transform customer trust by collaborating with teams to enhance security communication, improve information systems, review contracts, and leverage AI, ensuring accurate and accessible security inform...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $212K *

Lead global customer relationships by advocating for their needs and driving sales success. Utilize your engineering background and industry knowledge to develop strategies, manage teams, and expand m...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $155K *

Elevate progress at the forefront of space exploration by integrating complex mission systems. Own spacecraft analysis, collaborate with cross-functional teams, and ensure mission success through expe...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$123K - $175K *

Shape the future of space software by building impactful test automation frameworks. Collaborate closely with engineers to ensure robust flight software deployment and quality, leading testing initiat...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $105K *

Join a dynamic team to drive client success through effective implementation of advanced MMM solutions. Engage with stakeholders, optimize processes with AI, and translate complex data insights into a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$80K - $100K *

Unlock potential by providing top-tier technical support for computer systems and servers. Collaborate with clients and internal teams to resolve issues and enhance customer satisfaction while leverag...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead cross-functional teams to deliver innovative enterprise IT solutions, focusing on AI, CPU/GPU products. Collaborate with customers and engineers to resolve technical issues and drive product succ...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Join a team that's dedicated to providing expert technical support for complex computer systems. Collaborate with sales and customers, delivering solutions and enhancing product knowledge to drive suc...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Contribute to innovative networking solutions by providing expert technical support for enterprise customers. Collaborate across teams to enhance product offerings and optimize customer experiences in...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Join a dynamic team and contribute to innovative flight test operations, integrating mechanical, software, and GNC expertise. Collaborate on HIL testing and data analysis to enhance sub-scale aerospac...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Champion embedded systems innovation by designing kernel drivers and BSPs, integrating vendor firmware, and ensuring robust hardware communication while maintaining high standards for production readi...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$175K - $280K *

Partner with us to define and drive DC instrumentation architecture, leveraging power electronics expertise and strategic decision-making to influence product development and ensure customer success a...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $280K *

Advance instrumentation design in a leadership role, guiding architecture decisions and evaluating technologies to enhance product capabilities, drive innovation, and meet market demands in a dynamic...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$72K - $87K *

Join a team that's dedicated to enhancing product reliability through advanced testing and technical oversight. This role empowers you to lead laboratory activities, troubleshoot complex setups, and m...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$208K - $347K *

Drive security posture enhancements by leading detection engineering and incident response efforts. Design cloud security data pipelines, automating triangulation and prioritizing vulnerabilities for...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.