Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$125K - $165K *

Join a dynamic team to lead the modernization and sustainment of critical geospatial systems for the U.S. Census Bureau. Drive technical leadership and innovative solutions in cloud, data management...

1 week ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$87K - $115K *

Join a team that's redefining cybersecurity by driving pre-sales engagement, presenting innovative solutions, and building lasting customer relationships to solve complex security challenges across di...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $130K *

Shape the future of submarine systems by leading MBSE initiatives, driving architecture development, and ensuring compliance through the entire lifecycle of Naval Surface Warfare projects with a focus...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Shape the future of our contact center by designing robust telephony solutions. Lead the analysis and transformation of 18 call centers, leveraging your expertise in Cisco UCC Enterprise to create an...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $180K *

Join us to lead product marketing initiatives in Mobile and IoT markets, driving go-to-market strategies for Wallet and UWB product lines while analyzing trends and fostering partnerships across globa...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Oversee the growth and efficiency of an Engineering team, driving product delivery and quality improvements while cultivating leadership talent in a fast-paced software development environment...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$90K - $125K *

Join a team that's dedicated to safeguarding mission-critical environments by monitoring alerts, investigating incidents, and enhancing security. Your expertise will empower innovation in space techno...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Champion the future of federal solutions by mastering technical strategy, leading impactful demonstrations, and mentoring teams to drive system-wide enhancements across complex environments...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$135K - $175K *

Execute impactful networking product strategies, translating technical complexities into market-ready offerings while collaborating across engineering teams to ensure successful delivery within a high...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$216K - $297K *

Engineer cutting-edge performance strategies for PC products. Lead optimization and benchmarking efforts while collaborating with diverse teams to elevate user experiences and ensure peak performance...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$57K - $105K *

Join a dynamic team to configure, deploy, and maintain advanced networking solutions for enterprise customers, ensuring optimal performance and reliability of TELUS Business Products and Services equi...

Stettler, ABIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Lead the charge in developing cutting-edge virtualization solutions, enhancing enterprise data management through innovative technology integration, and driving collaboration across teams for optimize...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $142K *

Transform post-sales management of global service accounts, serving as the main escalation contact. Collaborate with engineering, sales, and support teams to ensure timely resolution and customer sati...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$230K - $250K *

Grow your career with a pivotal role that merges technical acumen and sales expertise. As a trusted advisor, guide prospects through technology evaluations, demonstrating innovative networking and clo...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$240K - $260K *

Transform the sales landscape as a key technical resource, driving Cato Networks' solutions forward through expert product demonstrations and strategic collaboration with sales teams to address client...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Drive IT support excellence by resolving technical issues and ensuring system usability for staff. Collaborate with team members while participating in a 24/7 on-call rotation to uphold business conti...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Drive day-to-day compliance with quality standards, lead cross-functional teams, and enhance production processes. Collaborate with stakeholders to maintain quality systems and resolve manufacturing i...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$167K - $226K *

Elevate customer experiences by driving innovative product strategies for AI-powered solutions. Collaborate cross-functionally to enhance data insights that empower users and maximize impact, all whil...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $243K *

Optimize customer relationships by providing expert technology consulting and technical leadership. Shape strategies and solutions to address varied business needs while ensuring high chargeability an...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Champion the design and development of dynamic, responsive user interfaces using Angular and TypeScript, collaborating with designers and backend teams to enhance user experiences and optimize applica...

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic team as you craft scalable enterprise applications with Java Spring Boot, collaborate across functions, and drive best practices in software development while mentoring junior members a...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive reliability engineering initiatives by shaping systems for performance, security, and observability. Collaborate across teams to enhance platform stability and lead efforts in monitoring, incide...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Join a team that's leading complex systems engineering for cutting-edge airborne platforms. You'll provide technical leadership, design solutions, and guide engineering operations to enhance military...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $110K *

Drive development efforts by leveraging expertise in Java and microservices. Collaborate in a hands-on role to deliver robust applications, ensuring quality through effective coding, testing, and inte...

Mississauga, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Lead the charge in optimizing CI/CD processes by leveraging GitHub Actions, Azure DevOps, and automation scripting to enhance deployment efficiency and integration across diverse frameworks and platfo...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.