Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$150K - $210K *

Elevate the customer support experience by leading a regional team of Customer Success Engineers. Oversee operations, optimize workflows, and engage with stakeholders to drive improvements while ensur...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Drive process engineering excellence by leading innovative solutions across energy and oil & gas projects, from concept through commissioning. Mentor engineers, collaborate in multidisciplinary teams...

Edmonton, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Elevate customer experiences by delivering expert product demonstrations, providing application support, and training on advanced technology in a dynamic production environment focused on enhancing op...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues impacting physical access control systems, ensuring excellent customer experiences and supporting product e...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $160K *

Engage with customers and sales teams to drive demand creation through technical expertise and engineering solutions, championing return on engineering investments across design initiatives and suppor...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Transform customer interactions by providing cutting-edge application support and developing innovative optoelectronic solutions while collaborating across teams to maintain industry leadership...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$135K - $150K *

Transform your career with a high-impact role as an IT Solutions Engineer, driving integration architecture and improving real-time operational technology across enterprise platforms through innovativ...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$60K - $113K *

Join our dynamic team to install and service automated doors and equipment. You’ll play a vital role in delivering exceptional customer service while ensuring safety and functionality across various s...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $122K *

Champion customer success by providing expert technical support and guidance. You'll lead case management, troubleshoot complex issues, and enhance clients' Salesforce experience while collaborating w...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$165K - $260K *

Transform your career by driving innovation in data center operations. Lead the design and implementation of reliable systems, ensuring operational excellence and mentoring junior engineers in a colla...

Reposted yesterday

  •   8 - 10 years exp.  •   Technical Services

$120K - $160K *

Drive impactful network solutions by providing technical leadership and support for mission-critical projects, ensuring a robust infrastructure for a large-scale federal client while collaborating wit...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$129K - $205K *

Contribute to the development of innovative embedded software for high-volume consumer medical devices. Lead technical initiatives, collaborate with cross-functional teams, and ensure high-quality sta...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$129K - $205K *

Transform consumer medical device software by developing and validating embedded solutions. Lead team efforts, collaborate cross-functionally, and implement AI-assisted tools to enhance workflow and p...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $100K *

Join a team that's shaping the future of server technology through innovative product development and integration for cutting-edge Telco Edge solutions and data center infrastructures, driving market...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $115K *

Help us drive innovation as a System Engineer specializing in server products. Lead in developing technical collateral, implementing cutting-edge technologies, and providing expert guidance on benchma...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Transform data center solutions by leading product development for innovative Twinpro/Multi-Node systems. Collaborate across teams, define product strategy, and engage directly with customers to drive...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $95K *

Drive the technical development of server platforms, ensuring quality and performance throughout the lifecycle. Collaborate with cross-functional teams to deliver top-tier solutions for data center an...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in developing innovative Twinpro/Multi-Node systems for cloud and data center solutions. Collaborate cross-functionally, engage with customers, and shape product strategy to drive grow...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Optimize a robust network infrastructure by leveraging your expertise to lead high-level management and maintenance of LAN/WAN systems, ensuring secure, efficient connectivity and anticipating future...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $164K *

Contribute to the delivery of a next-gen network OS by ensuring build reliability, scalability, and security, empowering large-scale development teams and optimizing CI/CD processes for enhanced engin...

Ottawa, ONIn-Person

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and enhance onsite technical support operations, ensuring service quality, team performance, and client satisfaction through effective coordination and coaching. Drive continuous improvement whil...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $180K *

Transform customer experience by providing technical support for AI hardware and software solutions. Collaborate with cross-functional teams to resolve issues, optimize performance, and enhance produc...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $166K *

Help us maintain critical data center operations by managing and troubleshooting complex electrical and mechanical systems while leading a dedicated team to ensure optimal safety, efficiency, and reli...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $164K *

Transform the Airborne Electronic Attack Systems by leading engineering efforts, ensuring collaboration across teams, managing technical requirements, and identifying risks to enhance mission success...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$92K - $110K *

Join a global team to drive cost-saving strategies and enhance supplier quality. Leverage your mechanical engineering expertise to ensure compliance and quality in product manufacturing while collabor...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.