In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
VP, Technical Support Engineering - Slack
$221K - $426K *
Drive innovation in global technical support for Slack, enhancing customer experience through strategic leadership and metric accountability while fostering a high-performance culture in a dynamic env...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Lead the charge in transforming global technical support for Slack, driving operational excellence and ensuring exceptional customer experiences. Harness strategic vision to foster high-performance co...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Drive global strategies in technical support for enhanced customer experiences. Lead and inspire teams to resolve complex issues while fostering operational excellence and innovation, ensuring the "Vo...
Reposted yesterday
$70K - $95K *
Join a team that's dedicated to resolving complex technical challenges and improving product quality. In this critical Level 3 support role, you'll bridge support and development teams, ensuring custo...
4 days ago
$80K - $110K *
Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...
3 weeks ago
$100K - $130K *
Lead the development and management of secure cloud infrastructure, focusing on Azure security in a financial services setting. Collaborate with diverse teams to implement effective governance and sup...
2 weeks ago
System Dev Engineer, AWS Manufacturing and Repair
$151K - $204K *
Optimize large-scale network systems through innovative design and automation. Collaborate cross-functionally to enhance operational excellence for cloud infrastructure while ensuring security, reliab...
Reposted today
Data Center Engineer - San Jose
$78K - $102K *
Unlock potential by leading the installation and maintenance of optical transport infrastructure in customer data centers. Collaborate with teams and ensure high-quality execution in dynamic environme...
2 weeks ago
$90K - $120K *
Transform cloud infrastructure reliability as a Site Reliability Engineer. Own observability, drive automation, and lead cross-team incident responses to enhance performance for mission-critical SaaS...
Reposted 2 days ago
Partner Operations Senior Engineer
$120K - $150K *
Transform partner operations by owning the data infrastructure and systems that drive application efficiency and actionable insights to enhance our partner ecosystem and business outcomes...
3 weeks ago
Senior Security Engineer, Operations
$125K - $155K *
Engineer resilient security solutions for cutting-edge satellite technology. Hands-on role supporting security operations, incident response, and continuous monitoring while safeguarding systems criti...
3 weeks ago
$119K - $187K *
Optimize the resilience and performance of mission-critical platforms through hands-on leadership in site reliability engineering, incident management, and proactive risk mitigation, ensuring operatio...
Reposted 5 days ago
$119K - $187K *
Engage in transforming critical platforms through stability, automation, and risk mitigation. Collaborate across teams and enhance operational excellence with innovative solutions, ensuring peak syste...
Reposted 5 days ago
Senior Mechanical Product Engineer, Data Center Engineering, Mechanical Products and Services
$136K - $184K *
Drive the design and innovation of mechanical systems for AWS data centers, ensuring resilience and efficiency. Collaborate with cross-disciplinary teams to enhance system reliability and cost-effecti...
Reposted 1 week ago
$131K - $271K *
Drive your career as a Senior DevOps Engineer, enhancing cloud environments through automation and collaboration with cross-functional teams while ensuring the security and reliability of our Sovereig...
3 weeks ago
$131K - $271K *
Champion the evolution of cloud technologies by leading deployment automation and enhancing SAP Sovereign Cloud environments. Collaborate with diverse teams to ensure seamless operations and drive inn...
3 weeks ago
Product Engineer, Applications Operations
$250K - $500K *
Unlock potential by leading full-stack application development to streamline operations, enhance product experiences, and improve internal tools in a dynamic environment where you own every aspect of...
Reposted yesterday
$80K - $120K *
Elevate the deployment and integration of advanced AI technologies in dynamic environments, ensuring seamless performance while fostering collaboration between research and operations teams to enhance...
2 weeks ago
Member of Technical Staff - Infrastructure
$90K - $130K *
Join a team focused on designing and maintaining high-performance systems, optimizing large-scale distributed architectures, and enhancing cloud infrastructure capabilities to deliver exceptional resu...
Reposted 1 week ago
$90K - $120K *
Join a dynamic team to oversee diverse equipment installation projects. Manage project lifecycles, ensuring successful execution while coordinating with multiple stakeholders in highly regulated envir...
6 days ago
$120K - $190K *
Take ownership of innovative AI solutions by bridging client needs with technical expertise. In this role, you'll drive project success through effective sales consultations, project scoping, and data...
2 weeks ago
Network Engineer, Deployment & Support
$130K - $180K *
Lead and oversee strategic network deployment initiatives to build and scale an advanced AI backbone infrastructure. Collaborate across teams, manage vendor relationships, and drive continuous improve...
1 week ago
Solutions Engineer - US/Durham
$90K - $120K *
Join a team that's committed to delivering exceptional technical solutions for EV charging infrastructure. Leverage your engineering expertise to support customers in selecting optimal hardware and en...
Reposted 4 days ago
Systems Engineer 4 (AWF - 056)
$100K - $130K *
Join a team that's driving innovative systems engineering solutions. Collaborate across multiple organizations to enhance agile practices and ensure robust project execution while managing diverse sta...
2 weeks ago
Mining Technology Support Advisor
$75K - $95K *
Accelerate mining technology solutions by serving as a key advisor, troubleshooting intricate systems, enhancing operational efficiency, and fostering customer satisfaction through expert support and...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.