Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$221K - $426K *

Drive innovation in global technical support for Slack, enhancing customer experience through strategic leadership and metric accountability while fostering a high-performance culture in a dynamic env...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Lead the charge in transforming global technical support for Slack, driving operational excellence and ensuring exceptional customer experiences. Harness strategic vision to foster high-performance co...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Drive global strategies in technical support for enhanced customer experiences. Lead and inspire teams to resolve complex issues while fostering operational excellence and innovation, ensuring the "Vo...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that's dedicated to resolving complex technical challenges and improving product quality. In this critical Level 3 support role, you'll bridge support and development teams, ensuring custo...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the development and management of secure cloud infrastructure, focusing on Azure security in a financial services setting. Collaborate with diverse teams to implement effective governance and sup...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$151K - $204K *

Optimize large-scale network systems through innovative design and automation. Collaborate cross-functionally to enhance operational excellence for cloud infrastructure while ensuring security, reliab...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$78K - $102K *

Unlock potential by leading the installation and maintenance of optical transport infrastructure in customer data centers. Collaborate with teams and ensure high-quality execution in dynamic environme...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Transform cloud infrastructure reliability as a Site Reliability Engineer. Own observability, drive automation, and lead cross-team incident responses to enhance performance for mission-critical SaaS...

Montreal, QCIn-Person

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Transform partner operations by owning the data infrastructure and systems that drive application efficiency and actionable insights to enhance our partner ecosystem and business outcomes...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $155K *

Engineer resilient security solutions for cutting-edge satellite technology. Hands-on role supporting security operations, incident response, and continuous monitoring while safeguarding systems criti...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$119K - $187K *

Optimize the resilience and performance of mission-critical platforms through hands-on leadership in site reliability engineering, incident management, and proactive risk mitigation, ensuring operatio...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$119K - $187K *

Engage in transforming critical platforms through stability, automation, and risk mitigation. Collaborate across teams and enhance operational excellence with innovative solutions, ensuring peak syste...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $184K *

Drive the design and innovation of mechanical systems for AWS data centers, ensuring resilience and efficiency. Collaborate with cross-disciplinary teams to enhance system reliability and cost-effecti...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $271K *

Drive your career as a Senior DevOps Engineer, enhancing cloud environments through automation and collaboration with cross-functional teams while ensuring the security and reliability of our Sovereig...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $271K *

Champion the evolution of cloud technologies by leading deployment automation and enhancing SAP Sovereign Cloud environments. Collaborate with diverse teams to ensure seamless operations and drive inn...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $500K *

Unlock potential by leading full-stack application development to streamline operations, enhance product experiences, and improve internal tools in a dynamic environment where you own every aspect of...

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $120K *

Elevate the deployment and integration of advanced AI technologies in dynamic environments, ensuring seamless performance while fostering collaboration between research and operations teams to enhance...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Join a team focused on designing and maintaining high-performance systems, optimizing large-scale distributed architectures, and enhancing cloud infrastructure capabilities to deliver exceptional resu...

Toronto, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic team to oversee diverse equipment installation projects. Manage project lifecycles, ensuring successful execution while coordinating with multiple stakeholders in highly regulated envir...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $190K *

Take ownership of innovative AI solutions by bridging client needs with technical expertise. In this role, you'll drive project success through effective sales consultations, project scoping, and data...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Lead and oversee strategic network deployment initiatives to build and scale an advanced AI backbone infrastructure. Collaborate across teams, manage vendor relationships, and drive continuous improve...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Join a team that's committed to delivering exceptional technical solutions for EV charging infrastructure. Leverage your engineering expertise to support customers in selecting optimal hardware and en...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Transportation

$100K - $130K *

Join a team that's driving innovative systems engineering solutions. Collaborate across multiple organizations to enhance agile practices and ensure robust project execution while managing diverse sta...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$75K - $95K *

Accelerate mining technology solutions by serving as a key advisor, troubleshooting intricate systems, enhancing operational efficiency, and fostering customer satisfaction through expert support and...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.