Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$72K - $115K *

Join a team that tackles complex network issues and optimizes operations. As a Tier 2 NOC Engineer, you'll take ownership of escalations, enhance system performance, and drive improvements across a gl...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Join a team that's dedicated to optimizing network operations through advanced troubleshooting, incident response, and process improvement. You will take ownership of escalated cases, driving resoluti...

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$72K - $115K *

Join a dynamic team to monitor and maintain network infrastructure, troubleshoot issues, and support datacenter and NOC operations, ensuring optimal performance across various vendors in a fast-paced...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$132K - $145K *

Shape the future of device engineering by developing innovative product solutions, conducting rigorous validation and verification, and guiding teams in troubleshooting and analysis to meet customer a...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Help us enhance semiconductor testing by providing expert support and troubleshooting for automated test equipment. Engage with customers and collaborate across teams to ensure optimal performance and...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$126K - $173K *

Lead the verification and qualification of high-speed copper and optical cable solutions across diverse tech platforms, ensuring performance and reliability for next-gen infrastructure...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive the reliability and security of complex Windows and Linux production environments, overseeing infrastructure, backups, and disaster recovery while collaborating with cross-functional teams to en...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Pioneer quality excellence in medical technology as you lead quality assurance efforts, drive compliance and improvements, and mentor teams in innovative product development. Join us in transforming p...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Shape the future of experimental biology by leading software development for integrated control systems that enhance research workflows and improve reliability across diverse biological experiments in...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that ensures the mechanical and electrical health of autonomous vehicles, diagnosing issues and optimizing performance in a fast-paced airport environment, collaborating cross-functionally...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Lead the planning and execution of telecommunications solutions in a dynamic environment. Collaborate with teams to oversee design, implementation, and testing of systems while managing project budget...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$190K - $220K *

Lead the charge in strengthening national security through supply chain risk management, analyzing technology vendors, and mitigating risks to critical infrastructure while collaborating across govern...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$80K - $95K *

Advance hardware testing methodologies by executing environmental tests, validating equipment performance, and collaborating with engineering to elevate product quality and reliability in network depl...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Drive exceptional networking solutions by leveraging your expertise to design, implement, and support enterprise LAN/WAN systems for diverse clients. Engage in hands-on installations and enhance clien...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $120K *

Champion innovative software solutions by collaborating with sales teams, building customer relationships, and articulating technical advantages. Leverage expertise in data analytics and AI to drive s...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $145K *

Lead a dynamic technical support team, driving high-impact solutions for healthcare providers navigating complex EHR integrations and value-based care challenges, while enhancing efficiency through AI...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $120K *

Reimagine the sales process by engaging with clients as a Solutions Engineer. Leverage Wavelytics to showcase technical insights and drive impactful customer relationships, ensuring successful deal cl...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $265K *

Optimize application security and vulnerability management at scale, leading strategies to enhance security practices across cloud services, IoT firmware, and internal systems while driving remediatio...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$67K - $101K *

Shape customer installations and support complex projects by utilizing advanced skills. Deliver high-quality service through effective coordination, troubleshooting, and mentoring to optimize operatio...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Lead technical engagements in enterprise sales by running demos and guiding prospects through evaluations. Collaborate closely with sales teams and internal stakeholders to ensure customer needs are m...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$108K - $148K *

Partner with us to streamline semiconductor manufacturing processes, from concept to qualification. You will troubleshoot and optimize systems, ensuring peak performance and customer satisfaction whil...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$108K - $148K *

Champion innovation by supporting the lifecycle of advanced semiconductor processes. Collaborate with customers and R&D to troubleshoot complex systems, analyze data, and enhance manufacturing efficie...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's shaping the future of defense technology by providing critical Test Engineering support for advanced Army systems, collaborating with government and military personnel to drive test...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Join a team that champions compliance and innovations in hazardous-area certifications. Drive certification strategies, manage cross-functional collaborations, and lead projects that ensure regulatory...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.