Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$118K - $134K *

Provide oversight and guidance in managing urgent cloud support issues, enhance operational efficiency, and drive continuous improvement in processes while collaborating across teams to ensure excepti...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $175K *

Lead the charge in designing and coordinating process utility systems for pharmaceutical operations, ensuring compliance with industry standards and collaborating across disciplines to deliver impactf...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $175K *

Shape critical process utility systems for pharmaceutical projects, leading design and engineering efforts while assuring compliance with industry standards. Collaborate with multidisciplinary teams t...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $175K *

Drive impactful utility system design for biotech and pharmaceutical projects. You'll lead efforts from concept to execution, ensuring compliance with regulations while collaborating with diverse team...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $175K *

Advance your engineering career by leading critical process utility design for pharmaceutical projects. Collaborate across disciplines to ensure successful project delivery while utilizing your techni...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$164K - $246K *

Join a team that's shaping exceptional customer support experiences by leading technical teams and enhancing service capabilities to mitigate cyber risk globally...

Waterloo, ONIn-Person

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$164K - $246K *

Lead the charge in delivering top-tier customer technical support. Oversee a global team dedicated to enhancing service quality while collaborating with cross-functional partners to resolve incidents...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$164K - $246K *

Unlock potential by leading a top-tier customer technical support team, enhancing service quality, and driving operational excellence for customer-facing IT services, while mentoring a diverse group o...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$164K - $246K *

Drive customer satisfaction by leading a skilled technical support team. Oversee incident management and infrastructure support to enhance service quality globally. Collaborate with cross-functional t...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$96K - $166K *

Empower seamless operations in our cutting-edge Data Center Engineering team. Take ownership of facility management, ensuring all systems operate at peak efficiency to support global cloud infrastruct...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$163K - $347K *

Unlock potential by leading the mechanical development of complex networking systems. Engage directly in design and prototyping while providing technical leadership across various programs and collabo...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$109K - $185K *

Engage in innovative problem-solving as you develop technical solutions for mobile app developers, driving growth and enhancing the Amazon Appstore experience through expertise in coding and advocacy...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Transform client operations by leveraging your expertise in hydroprocessing and catalyst technologies. Collaborate with cross-functional teams to deliver technical solutions, optimize performance, and...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$175K - $210K *

Unlock potential by delivering a resilient, automated platform for microservices, utilizing cutting-edge tools and technologies to enhance system performance and streamline CI/CD processes. Join a dyn...

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $210K *

Elevate operational efficiency by developing robust infrastructure, automating CI/CD processes, and optimizing cloud resources to ensure high availability and performance in a collaborative environmen...

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$140K - $180K *

Drive workflow automation and process orchestration by supporting Tonkean applications. Ensure seamless integration, monitor performance, troubleshoot issues, and enhance user experiences through coll...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$119K - $179K *

Develop innovative telecommunications solutions in a dynamic environment. Collaborate across teams to design, integrate, and commission complex systems, ensuring robust performance while driving proje...

Toronto, ONIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$81K - $104K *

Join a dynamic team as a Senior Event Support Engineer, overseeing technical operations for high-profile executive meetings and events. Deliver exceptional AV support, ensuring seamless experience in...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Design efficient test procedures and fixtures for electronic assemblies, ensuring product reliability. Collaborate with engineering and customer teams to enhance testing strategies and drive continuou...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$152K - $210K *

Manage QA strategy and lead testing for complex cinema imaging systems, overseeing test environments, execution, defect triage, and partner coordination. Drive innovation in test efficiency with AI-as...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$152K - $221K *

Unlock potential by leading technical solutions for major clients, managing cross-functional teams, and leveraging emerging technologies to enhance online advertising and product partnerships while ba...

Today

  •   5 - 7 years exp.  •   Consumer Technology

$127K - $196K *

Unlock potential by leading complex Linux systems engineering efforts. Collaborate with teams to enhance infrastructure, improve operational efficiency, and implement innovative solutions in large ent...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $155K *

Join a dynamic team where you'll support SOLIDWORKS API solutions through technical expertise, software development, and customer collaboration. Contribute to enhancing API capabilities and troublesho...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Innovate in automotive diagnostics, bridging customers and technical solutions. Drive business growth by identifying market opportunities and collaborating with sales teams to deliver impactful soluti...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $130K *

Join us to drive growth in the Semiconductor market by building customer relationships and delivering tailored solutions. This role blends technical expertise with commercial acumen to establish our b...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.