In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Incident Response Engineer
$123K - $175K *
Lead the charge in complex incident response activities, coordinating teams and enhancing security posture through advanced threat hunting, forensics, and recovery strategies, while mentoring junior e...
2 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Join a team that's committed to excellence in nonprofit and education cloud support. As a Technical Support Engineer, you'll deliver high-quality assistance, partner cross-functionally, and enhance cu...
Reposted 3 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Join a dynamic team to deliver top-tier technical support for Nonprofit and Education Clouds. Engage with customers and collaborate across departments to enhance operational effectiveness and ensure h...
Reposted 3 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Support high-quality customer service for Nonprofit and Education Cloud platforms. Partner with various teams to resolve complex issues while meeting operational metrics, facilitate product feedback...
Reposted 3 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Optimize customer support by leveraging technical skills to address complex issues for Nonprofit and Education Cloud platforms. Collaborate with departments to enhance product experience and ensure hi...
Reposted 3 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Advance customer success by delivering exceptional technical support for Nonprofit and Education Cloud, collaborating across teams to enhance service delivery and operational excellence in mission-dri...
Reposted 3 weeks ago
$67K - $144K *
Take ownership of innovative solutions as you bridge business and technology, collaborating with teams to deliver seamless integrations. Your role will enhance client relationships, drive revenue, and...
Reposted 2 weeks ago
$84K - $99K *
Optimize IT support services by delivering exceptional user hardware, software, and networking solutions. Collaborate across teams to enhance systems administration and customer satisfaction in a fast...
Reposted 4 days ago
Staff Customer Qualification Engineer - 2254
$115K - $192K *
Elevate customer experiences by managing complex qualifications for datacenter SSD products, collaborating with engineering teams for test execution and failure analysis, while ensuring on-time delive...
3 weeks ago
L2 Application Support Engineer
$80K - $95K *
Take ownership of customer support for complex technical issues. Collaborate with teams globally, employ problem-solving strategies, and advocate for customer needs to drive service excellence and con...
Reposted 3 weeks ago
$100K - $125K *
Lead the charge in optimizing and securing networks across data centers, offices, and cloud environments. Play a critical role in infrastructure development that supports connectivity for global partn...
3 weeks ago
$95K - $115K *
Unlock high-level network engineering solutions as you design, implement, and support advanced systems for critical missions. Collaborate with expert teams to enhance performance and security in sophi...
1 week ago
$80K - $95K *
Drive IT reliability and performance by supporting, managing, and troubleshooting systems and networks. Collaborate with teams to enhance user experience while ensuring compliance with security polici...
2 weeks ago
$90K - $120K *
Contribute to the enhancement of enterprise network infrastructure by configuring, troubleshooting, and ensuring seamless operations of cutting-edge network technologies in a dynamic Test & Verificati...
4 days ago
Senior Application Support Engineer (SRE)
$120K - $145K *
Lead the charge in enhancing application reliability and performance by implementing SRE principles and driving operational excellence across systems, partnering with development and operations teams...
1 week ago
Senior Application Support Engineer (SRE)
$110K - $130K *
Elevate application stability and reliability by driving proactive site reliability engineering initiatives, collaborating across teams to enhance performance, automate processes, and resolve critical...
1 week ago
Senior Application Support Engineer (SRE)
$110K - $130K *
Unlock potential by driving innovation in application support while ensuring system reliability and performance. Collaborate cross-functionally to enhance operational excellence and reduce risk, contr...
1 week ago
Senior Application Support Engineer (SRE)
$110K - $130K *
Accelerate progress at mission-critical applications, enhancing reliability, performance, and operational excellence. Partner with global teams to lead incident management, improve system resilience...
1 week ago
Senior Network Engineer - Application Delivery & Security
$110K - $130K *
Lead the charge in global deployment and operation of F5 application delivery, ensuring scalable, secure solutions across diverse environments while driving automation and operational excellence throu...
3 weeks ago
$80K - $95K *
Empower client success by implementing robust IT infrastructure solutions, driving project completion, and ensuring seamless transitions through hands-on technical expertise and innovative approaches...
3 days ago
Technical Product Support (TPS) Engineer III - (E3)
$96K - $132K *
Drive customer satisfaction by delivering technical support and system performance insights. Collaborate with engineering to ensure effective installation, operation, and improvement of hardware and s...
4 days ago
Senior Principal Engineering Technologist (Mechanical Engineering)
$199K - $258K *
Lead innovative mechanical design for next-gen products, ensuring quality and performance through collaboration and advanced engineering practices. Drive product roadmap and optimize solutions for com...
Reposted 4 weeks ago
Solutions Engineer (Pre-Sales)
$100K - $120K *
Lead the charge in transforming high-value automation opportunities into reality as a Pre-Sales Solutions Engineer, partnering with sales while crafting tailored solutions and ensuring customer succes...
1 week ago
Solutions Engineer (Pre-Sales)
$120K - $145K *
Unlock your potential by partnering with sales teams to drive automated solutions. Engage directly with prospects, transforming their needs into tailored, working solutions. Your expertise will guide...
1 week ago
$80K - $95K *
Support client growth by delivering expert assistance with PXM solutions. Engage collaboratively with teams across continents to enhance the customer experience and drive continuous improvement on tec...
Reposted 1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.