Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $160K *

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Drive high-impact customer experiences in a fast-paced environment by engaging users and fostering collaboration across teams to optimize platform utilization and deliver exceptional value...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $150K *

Collaborate with sales and tech teams to enhance customer integration experiences, accelerating value realization of solutions. Utilize technical expertise to advise clients, manage integrations, and...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $135K *

Unlock potential by partnering with sales to drive cybersecurity solutions, provide technical expertise, and deliver compelling presentations to meet complex customer needs throughout their buying jou...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Empower quality engineering excellence by leading customer coordination and process validation. Drive continuous improvement initiatives, resolving quality issues, and ensuring manufacturing meets ind...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Transform operations by leading a customer engineering team, optimizing processes, and enhancing technical excellence. Collaborate across departments to ensure seamless AI and automation integration f...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Drive excellence by leading a dynamic Product Expert team to deliver high-touch support. Bridge customers and engineering to ensure alignment and empower your team to achieve technical excellence in a...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Unlock potential by serving as the critical link between plant operations and manufacturing, ensuring quality assurance, maintaining effective communication, and enhancing customer relationships throu...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$73K - $130K *

Transform your career by developing cutting-edge training programs that empower users of complex technical systems. Collaborate with experts to deliver instructor-led training and create impactful cur...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $95K *

Unlock potential by leading a technical support team to enhance customer satisfaction. Manage daily operations, drive continuous improvement, and build strong cross-functional relationships to deliver...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Engage with new markets by transforming complex automotive data into impactful solutions. Collaborate across teams to streamline technical processes, build integrations, and demonstrate advanced AI ca...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Manage the design and integration of secure SATCOM terminals, coordinating across disciplines and directly engaging with government clients to ensure system effectiveness and compliance on mobile plat...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$86K - $116K *

Provide high-level, white-glove desktop support for executive users, ensuring seamless operation of devices and technology during meetings and events while managing software deployments and endpoint s...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$175K - $325K *

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$65K - $122K *

Collaborate with cross-functional teams to maintain, secure, and optimize our network infrastructure while ensuring performance and compliance with industry standards...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $125K *

Champion systems engineering excellence through all lifecycle phases. Collaborate with government and cross-functional teams to ensure technical integrity and quality of deliverables, while managing r...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $125K *

Shape the future of systems engineering by leading diverse projects across the life cycle phases. Foster collaboration with stakeholders, ensuring technical integrity while managing risks and optimizi...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $170K *

Execute seamless IT support across our San Francisco office and warehouse. Ensure operational efficiency, enhance executive technology experience, and implement scalable systems to facilitate growth i...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $122K *

Lead a dynamic team to maintain, secure, and optimize network infrastructure, collaborating with IT, DevOps, and security teams to ensure reliable and compliant systems across various technologies and...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $122K *

Join a team that's committed to maintaining and optimizing our network infrastructure. Collaborate with IT and security teams to ensure system performance, security compliance, and reliability across...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $87K *

Transform technical support by providing effective solutions in a hybrid Microsoft 365 environment while delivering exceptional customer service and driving continuous service improvement through stru...

Ottawa, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Transform customer success through technical expertise in renewals and upsells. Partner with Account Managers to deliver exceptional product activation experiences, guiding clients through trials and...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $110K *

Deliver advanced application support and resolve complex issues by leveraging SQL, analysis, and software development expertise. Collaborate with cross-functional teams to enhance platform stability a...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in ensuring the stability and security of global network architectures, driving enhancements in network performance and solutions that support the organization’s IT infrastructure acro...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.