Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$123K - $175K *

Lead the charge in complex incident response activities, coordinating teams and enhancing security posture through advanced threat hunting, forensics, and recovery strategies, while mentoring junior e...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $122K *

Join a team that's committed to excellence in nonprofit and education cloud support. As a Technical Support Engineer, you'll deliver high-quality assistance, partner cross-functionally, and enhance cu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $122K *

Join a dynamic team to deliver top-tier technical support for Nonprofit and Education Clouds. Engage with customers and collaborate across departments to enhance operational effectiveness and ensure h...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $122K *

Support high-quality customer service for Nonprofit and Education Cloud platforms. Partner with various teams to resolve complex issues while meeting operational metrics, facilitate product feedback...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $122K *

Optimize customer support by leveraging technical skills to address complex issues for Nonprofit and Education Cloud platforms. Collaborate with departments to enhance product experience and ensure hi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $122K *

Advance customer success by delivering exceptional technical support for Nonprofit and Education Cloud, collaborating across teams to enhance service delivery and operational excellence in mission-dri...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$67K - $144K *

Take ownership of innovative solutions as you bridge business and technology, collaborating with teams to deliver seamless integrations. Your role will enhance client relationships, drive revenue, and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $99K *

Optimize IT support services by delivering exceptional user hardware, software, and networking solutions. Collaborate across teams to enhance systems administration and customer satisfaction in a fast...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $192K *

Elevate customer experiences by managing complex qualifications for datacenter SSD products, collaborating with engineering teams for test execution and failure analysis, while ensuring on-time delive...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Take ownership of customer support for complex technical issues. Collaborate with teams globally, employ problem-solving strategies, and advocate for customer needs to drive service excellence and con...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Lead the charge in optimizing and securing networks across data centers, offices, and cloud environments. Play a critical role in infrastructure development that supports connectivity for global partn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock high-level network engineering solutions as you design, implement, and support advanced systems for critical missions. Collaborate with expert teams to enhance performance and security in sophi...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Drive IT reliability and performance by supporting, managing, and troubleshooting systems and networks. Collaborate with teams to enhance user experience while ensuring compliance with security polici...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Contribute to the enhancement of enterprise network infrastructure by configuring, troubleshooting, and ensuring seamless operations of cutting-edge network technologies in a dynamic Test & Verificati...

Gatineau, QCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in enhancing application reliability and performance by implementing SRE principles and driving operational excellence across systems, partnering with development and operations teams...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate application stability and reliability by driving proactive site reliability engineering initiatives, collaborating across teams to enhance performance, automate processes, and resolve critical...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by driving innovation in application support while ensuring system reliability and performance. Collaborate cross-functionally to enhance operational excellence and reduce risk, contr...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Accelerate progress at mission-critical applications, enhancing reliability, performance, and operational excellence. Partner with global teams to lead incident management, improve system resilience...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in global deployment and operation of F5 application delivery, ensuring scalable, secure solutions across diverse environments while driving automation and operational excellence throu...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Empower client success by implementing robust IT infrastructure solutions, driving project completion, and ensuring seamless transitions through hands-on technical expertise and innovative approaches...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $132K *

Drive customer satisfaction by delivering technical support and system performance insights. Collaborate with engineering to ensure effective installation, operation, and improvement of hardware and s...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$199K - $258K *

Lead innovative mechanical design for next-gen products, ensuring quality and performance through collaboration and advanced engineering practices. Drive product roadmap and optimize solutions for com...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in transforming high-value automation opportunities into reality as a Pre-Sales Solutions Engineer, partnering with sales while crafting tailored solutions and ensuring customer succes...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock your potential by partnering with sales teams to drive automated solutions. Engage directly with prospects, transforming their needs into tailored, working solutions. Your expertise will guide...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Support client growth by delivering expert assistance with PXM solutions. Engage collaboratively with teams across continents to enhance the customer experience and drive continuous improvement on tec...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.