Technical Customer Support Engineer Jobs in San Jose, CA

Lead product strategy and execution for AI-driven support tools. Own initiatives to integrate Support Copilot across teams, collaborating to enhance AI performance and user experiences while driving a...

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...

Drive the future of AI inference compute systems by collaborating with founders and multidisciplinary teams to define product strategies, engage partners, and oversee customer projects, ensuring our s...

Contribute to cutting-edge cloud technology by leading reliability testing efforts and driving manufacturing improvements. Collaborate with cross-functional teams and partners to ensure robust product...

Unlock potential by owning the technical health of key public cloud accounts. Drive architecture design, lead customer POC sessions, troubleshoot escalations, and build actionable tools for measurable...

Take ownership of the technical health of diverse public cloud accounts, ensuring optimal performance and architecture. Lead customer engagements, providing expert guidance through the post-sales phas...

Lead the charge in transforming infrastructure strategies to enhance platform services, driving automated workflows and architectural innovation for federal compliance initiatives across teams, ensuri...

Join a team that's dedicated to enhancing customer journeys through technology. As a Mid-Market Solutions Engineer, you'll bridge the gap between clients and engineering, ensuring seamless integration...

Tackle complex IT support challenges while enhancing operational efficiency and the employee experience. Lead day-to-day IT support operations, manage inventory, and optimize workflows for a seamless...

Shape the future of high-speed connectivity as a technical liaison for optical interconnect solutions, driving customer adoption and product innovation while collaborating across multiple teams to add...

Unlock potential by leading technical engagements, designing tailored cybersecurity solutions, and driving success alongside sales teams to meet client needs from implementation to ongoing support...

Advance product engineering by managing hardware NPI program schedules from initiation to production, ensuring robust risk management and cross-functional collaboration while adhering to critical time...

Lead complex deployments, ensuring timely, effective project execution while driving customer value through AI integration and collaboration with engineers and stakeholders...

Elevate your career by leading software solutions for Surfscan product lines. Drive continuous improvement and technical excellence while collaborating with engineering teams to enhance reliability an...

Shape the future of observability solutions by designing and building scalable telemetry pipelines, enhancing internal and external customer experiences, and driving reliability across complex multi-c...

Innovate enterprise AI solutions by integrating, building, and operationalizing AI capabilities that enhance business value while collaborating with cross-functional teams across the organization...

Empower IT excellence by leading complex infrastructure projects, overseeing network deployments, and engaging directly with stakeholders to ensure success across diverse teams and time zones. Your le...

Drive the development and management of cloud infrastructure through effective automation, CI/CD pipelines, and security practices while collaborating with engineering teams to enhance operational eff...

Lead the charge in advancing condition-based maintenance strategies by managing cross-functional teams and driving innovations in data center operations, ensuring operational excellence and alignment...

Unlock potential by joining a collaborative team that drives innovative solutions and enhances business strategies through expert analysis, project management, and stakeholder engagement in a dynamic...

Join a team that's redefining product management in data engineering, analytics, and compliance. Own the end-to-end product lifecycle to enhance data quality and governance for a scalable and auditabl...

Champion product delivery in a dynamic environment, shaping core workflows and experiences. Collaborate cross-functionally to translate customer needs into actionable requirements and lead your produc...

Unlock potential by designing and implementing advanced network solutions, collaborating with teams to drive projects, and enhancing methodologies. Play a crucial role in maintaining network documenta...

Join our Field Engineering Program to develop technical expertise and leadership skills. Gain hands-on experience in supporting power generation installations and maintenance while traveling to custom...

Join a dynamic team where you will drive service excellence and customer satisfaction while mastering equipment support, installation, and maintenance in the healthcare technology space. Build partner...