Technical Customer Support Engineer Jobs in San Jose, CA

Lead the development of a cutting-edge AI Customer Success function, shaping the playbook and enhancing customer engagements for key sectors including cyber and national security, ensuring sustainable...

Advance the reliability and efficiency of GPU clusters, ensuring that our research and product teams have a stable, secure physical infrastructure while managing hardware operations and network admini...

Accelerate progress at the forefront of cloud security, collaborating closely with engineering teams to embed security within distributed systems. Shape robust protocols while leveraging AI to enhance...

Collaborate to enhance developer productivity through robust CI pipelines, verification systems, and efficient internal tooling, creating scalable solutions that empower both engineers and AI agents i...

Drive the design and deployment of secure, scalable cloud infrastructure. Collaborate with teams to enhance CI/CD pipelines and maintain optimal operations while ensuring cybersecurity and regulatory...

Engage with customers post-sale, driving onboarding and utilization of a dynamic platform. Collaborate with engineering teams to troubleshoot technical issues, ensuring successful adoption and scaling...

Deliver exceptional support at every stage of the customer journey, ensuring successful adoption of cutting-edge machine learning solutions while troubleshooting and enhancing user experience in a fas...

Engage as a key member of the Red Team, leveraging your expertise to identify security gaps in cloud and corporate infrastructure while collaborating to enhance detection capabilities and overall secu...

Elevate infrastructure design and DevOps practices for large-scale modeling and analysis workflows, ensuring operational efficiency across Linux environments by collaborating with cross-functional tea...

Join a team that's building cutting-edge network infrastructure for AI and high-performance computing environments. You'll design, deploy, and scale vital networks that support real production traffic...

Empower customers to maximize platform value by providing technical support, troubleshooting, and implementation guidance. Collaborate with cross-functional teams to enhance user experience and drive...

Optimize customer engagement by enabling the usage of advanced technology across diverse applications, acting as a vital technical resource for teams while developing strong relationships in a dynamic...

Elevate browser automation solutions by building robust infrastructure that handles user credentials, adapts to UI changes, and ensures secure access to enterprise data. Join a dynamic team committed...

Unlock potential by designing and proposing tailored infrastructure solutions that align with customer business objectives, partnering with sales teams and vendors to enhance technology adoption acros...

Transform system enablement through hands-on hardware debugging, experimental design, and cross-team collaboration to drive performance and reliability for cutting-edge platforms...

Join a team that's committed to driving revenue through expert technical support and product demonstrations. Collaborate closely with sales to align solutions with customer needs and elevate their tec...

Lead the charge in transforming customer support through innovative solutions, guiding a skilled team in delivering high satisfaction for complex drone technologies. Collaborate cross-functionally to...

Join a team that’s shaping AI integration for enterprise applications. Collaborate with engineers, product managers, and designers to build scalable solutions and enhance workforce productivity while...

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

Champion innovative product strategy and execution for a leading private cloud solution, collaborating with engineering teams, customers, and go-to-market stakeholders to redefine private cloud manage...

Drive the reliability and security of distributed systems while enhancing cloud infrastructure and automation for healthcare delivery, collaborating across teams to ensure operational excellence and s...

Oversee the development of robust infrastructure and security systems to enhance the reliability and scalability of healthcare delivery solutions. Collaborate across engineering to foster automation a...

Contribute to the reliability and security foundations that enhance last-mile healthcare delivery. Collaborate across teams to optimize infrastructure, improve incident response, and elevate operation...

Elevate system reliability and efficiency as you design scalable cloud infrastructure and enhance observability practices. Collaborate with engineering teams to optimize performance and minimize downt...

Unlock potential by partnering with enterprise teams, driving customer success through effective pre-sales strategies, and showcasing innovative solutions that solve complex business challenges using...