Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$150K - $180K *

Drive innovation by embedding with internal teams, developing end-to-end production AI applications, and directly addressing real user needs through hands-on software delivery and collaboration in a f...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$202K - $237K *

Innovate data strategies, design scalable infrastructure, and enhance analytics platforms, driving impactful data solutions across global regions with multi-tiered systems and robust pipelines to supp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $134K *

Engage in a cross-functional capacity to ensure successful deployment of IoT solutions with large-scale customers, enhancing their operational efficiency and value through proactive relationship manag...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $175K *

Manage a diverse portfolio of Enterprise and Strategic accounts, ensuring customer satisfaction and driving adoption of cybersecurity solutions. Collaborate with internal teams to enhance product offe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $140K *

Lead the charge in developing strategic customer relationships to drive revenue growth. This role involves market analysis and building long-term partnerships while managing a robust sales strategy in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Shape the future of cloud solutions by leading the design and delivery of IaaS and hybrid cloud environments. Drive modernization initiatives, mentor talented engineers, and collaborate with clients t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$164K - $277K *

Shape the future of federal engagements by delivering expertise in secure GitLab implementations. Collaborate with diverse teams to configure cloud solutions, migrate legacy systems, and ensure compli...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a dynamic team as you bridge technical solutions and customer needs in security systems across sales channels. Leverage your expertise in intrusion detection, access control, and video surveillan...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$221K - $289K *

Join a dynamic team driving customer trust through security and compliance enhancements. Lead a high-performing group, influence cross-functional initiatives, and shape enterprise strategies that elev...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Lead the creation of a transformative BI data warehouse, driving analytics and data integrity while collaborating cross-functionally to enhance decision-making processes across the organization...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$178K - $245K *

Drive operational excellence by aligning strategy and execution across global teams. Influence and support projects that enhance customer success and business performance while optimizing service deli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $160K *

Oversee the security and optimization of enterprise network infrastructure through firewall management, VPN technologies, and incident response efforts. Collaborate on automation solutions and handle...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$101K - $138K *

Champion advanced manufacturing strategies to enhance automation systems. Collaborate across teams to ensure seamless production transfers, drive continuous improvement, and optimize robust designs wh...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$200K - $240K *

Join a team that's redefining data solutions by solving real-world challenges in AI and HPC. As a key technical expert, you'll drive innovations directly within client environments, ensuring seamless...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $252K *

Elevate your career by supporting the design and management of a complex Azure Virtual Desktop environment, providing expert troubleshooting and optimizing systems for seamless operations across vario...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining structural engineering by designing and supporting advanced crane runway systems. Utilize your expertise to deliver innovative solutions throughout the project lifecycle...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$208K - $250K *

Transform the customer experience by leading the OpenTelemetry journey, creating cohesive strategies for seamless telemetry integration and ensuring product success through effective cross-functional...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$164K - $235K *

Lead technical initiatives for innovative Zero Trust Browser solutions, guiding product success and strategy throughout the sales lifecycle. Partner with sales and engineering to enhance security meas...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team enhancing physical security systems across facilities, ensuring compliance and operational reliability while driving technology upgrades and incident response initiatives for optim...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Drive technical sales efforts by engaging with key enterprise clients, guiding architectural discussions, and evaluating security solutions, ensuring alignment with customer needs while fostering scal...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $106K *

Take ownership of optimizing release processes in Salesforce environments, ensuring quality and timely deployment while effectively managing CI/CD pipelines and adhering to best practices. Collaborate...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $200K *

Join a dynamic team to design, build, and scale backend services for rapid vulnerability detection, improving IT security workflows across millions of endpoints while collaborating closely with cross...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$159K - $235K *

Innovate detection capabilities by developing robust solutions to enhance security across corporate and marketplace environments. Collaborate with cross-functional teams to revolutionize threat detect...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$270K - $410K *

Lead the design and execution of HR integrations, ensuring seamless connectivity and reliability between Workday and Talent systems while modernizing architecture and driving operational excellence ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $135K *

Contribute to enhancing cybersecurity measures across cloud, endpoints, and networks. Collaborate closely with team members to design, implement, and maintain security solutions, ensuring protection o...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.