Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$188K - $282K *

Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $191K *

Explore the future of customer success by guiding enterprise clients through activation and optimization, leveraging technical expertise to enhance resilience and deliver personalized strategies that...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$103K - $145K *

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$193K - $241K *

Unlock potential by driving technical strategy for complex Enterprise accounts. Combine customer engineering expertise with solution-oriented thinking to enhance onboarding, adoption, and value realiz...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$63K - $114K *

Drive innovative solutions as you provide essential product support, troubleshoot issues, and enhance customer satisfaction through effective communication and collaboration within our dynamic enginee...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Engage with cross-functional teams to engineer, implement, and optimize scalable, secure cloud and on-premises solutions, ensuring superb customer support and operational excellence in a dynamic techn...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Optimize technical solutions across Windows, Linux, and VMWare platforms. Collaborate with teams to enhance user experience and deliver automated solutions while ensuring effective troubleshooting and...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$111K *

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $240K *

Join a team that's at the forefront of data security, optimizing customer success through technical expertise and relationship building. Leverage your skills to enhance client engagement and drive max...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $126K *

Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Elevate client experiences by driving technical execution and support throughout the entire client lifecycle, ensuring seamless implementations, data migrations, and optimal product adoption with a fo...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate client success through hands-on technical support and enablement, managing significant client accounts, driving product development, and ensuring seamless API integration for enhanced service...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$220K - $240K *

Empower customers by optimizing their data security experience, driving satisfaction and adoption of our platform. Be a trusted advisor and a key player in customer success, proactively addressing cha...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$115K - $135K *

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$126K - $213K *

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $157K *

Transform enterprise communications by leading technical escalations and mentoring engineers. Provide trusted technical leadership, solve complex issues, and strengthen customer relationships in a hig...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $160K *

Empower critical U.S. government missions by leveraging advanced support engineering techniques within highly secure and constrained environments, driving impactful solutions and collaborative improve...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$66K - $109K *

Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$67K - $144K *

Take ownership of innovative solutions as you bridge business and technology, collaborating with teams to deliver seamless integrations. Your role will enhance client relationships, drive revenue, and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Lead the charge in optimizing and securing networks across data centers, offices, and cloud environments. Play a critical role in infrastructure development that supports connectivity for global partn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $121K *

Unlock potential by enhancing Customer Success onboarding programs to drive productivity. This role supports training design, collaboration, and continuous improvement in a fast-paced environment whil...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.