Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $145K *

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Unlock sales potential by developing strong customer relationships and driving growth in a designated territory. Leverage technical expertise to provide tailored solutions in the cutting tools industr...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $110K *

Empower customers by providing expert guidance and support in troubleshooting and resolving technical issues, ensuring seamless integration and optimal use of services in a fast-paced, technology-driv...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$214K *

Drive daily operations and growth for a team of 8-10 Support Engineers, enhancing customer support quality and technical proficiency while aligning performance with strategic departmental goals...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$160K *

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$151K - $175K *

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$103K - $191K *

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $171K *

Optimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud plat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Transform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $158K *

Elevate customer success by solving complex system challenges and mentoring service engineers. Act as a technical expert in building automation, ensuring top-tier maintenance and enhancements while dr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$185K - $230K *

Transform high-performance platform marketing by defining compelling narratives. Engage with technical audiences to position advanced infrastructure capabilities. Drive go-to-market strategies and inf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$77K - $128K *

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Unlock your potential by supporting system operations and lifecycle management in a dynamic tech environment. Collaborate with teams and stakeholders to deliver robust solutions and ensure system stab...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$220K - $300K *

Lead the charge in product development and team growth, driving innovation in customer data activation. Foster a culture of reliability and people engagement while tackling complex challenges in data...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Develop and optimize customer support operations, ensuring high-quality service by leading and managing a dedicated support team while implementing modern help desk systems and automation technologies...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$72K - $130K *

Unlock your potential in a remote role focusing on system installation, diagnosing issues, and executing quality assurance. Collaborate on projects to enhance customer satisfaction and drive process i...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$137K - $244K *

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$171K - $200K *

Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $154K *

Engage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonst...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $150K *

Unlock potential by driving enterprise SAP deployments and enhancing customer success. Serve as a key technical liaison, translating customer needs into product insights while demonstrating Nova's val...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $135K *

Empower teams by delivering expert guidance on refrigeration systems, ensuring operational excellence and timely solutions. Engage with technicians remotely and on-site to uphold quality standards and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $272K *

Drive complex enterprise engagements by leading discovery, solution design, and technical validation. Collaborate with Sales and customers to ensure effective implementation of cutting-edge video coll...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Solve complex networking challenges in a fully remote environment, mentoring junior technicians while managing diverse client infrastructures. Elevate your career by leveraging advanced networking ski...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Drive the development of operational systems and processes for Customer Experience, collaborating closely with leadership. Enhance efficiency and data-driven insights for a team that's rapidly growing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.