Technical Customer Support Engineer Jobs in Palo Alto, CA

Join a team that's focused on building strong customer partnerships and delivering exceptional technical support. You'll oversee customer onboarding, enhance engagement, and drive adoption of the plat...

Shape the future of cloud applications by designing innovative AWS solutions, developing stateful apps, and streamlining validation processes for IVR systems in a dynamic and collaborative environment...

Drive impactful quality engineering solutions by leading testing strategies, implementing automation, and collaborating with clients, ensuring measurable business outcomes while mentoring peers in a d...

Empower customer success by delivering impactful solutions through expert guidance in the optimal use of the Splunk platform, addressing technical challenges, and fostering strong partnerships with ac...

Shape the future of customer engagement by providing technical expertise and guidance that enhances the adoption and effectiveness of GitLab across diverse workflows through interactive support and st...

Transform customer experiences by integrating cloud infrastructures into Vantage. Collaborate with Account Executives to guide clients through technical processes, ensuring seamless integration and va...

Empower your career as an Application Engineer, validating and troubleshooting cutting-edge server systems while working collaboratively with cross-functional teams to enhance customer support and pro...

Elevate customer experiences by providing expert technical support in server architecture. Collaborate closely with teams to identify and resolve complex issues, ensuring optimal solutions for enterpr...

Make your mark at the forefront of aerospace engineering by selecting and qualifying materials and systems, enhancing testing methods, and collaborating with cross-functional teams to ensure high-qual...

Lead a skilled team to develop cutting-edge AI solutions for major data center clients, influencing product strategies and technology investigations that shape industry standards and drive innovation...

Join a team that's committed to delivering exceptional field support and preventative maintenance, enhancing customer satisfaction through effective communication and service excellence in dynamic env...

Unlock potential by managing inspection alerts and case submissions while collaborating with customers and teams to streamline the inspection-to-quote process for optimal operational success...

Collaborate across teams to design, develop, and optimize a robust telephony framework on Android devices, ensuring seamless connectivity and advanced features like Wi-Fi calling and 5G integration...

Support high-performance optimizations for modern accelerators. Develop kernels and utilize cutting-edge techniques to maximize efficiency in advanced inference engines across various hardware platfor...

Shape the future of customer support by leading backend development for intelligent routing. Collaborate cross-functionally, optimize systems, and enhance AI capabilities to provide exceptional servic...

Innovate with us to shape advanced network architectures that support strategic growth. You'll lead network planning, enforce security, and optimize performance while collaborating across teams to dri...

Champion user-centric web development by leveraging Angular expertise to design and implement innovative UI solutions. Collaborate across teams to enhance application performance and deliver seamless...

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

Champion observability and incident response as a Senior Platform Engineer, designing and maintaining robust cloud infrastructures, enhancing proactive support, and collaborating across teams to optim...

Lead strategic enhancements for our Customer Engagement Center, optimizing high-impact executive experiences through operational excellence and innovative program delivery. Collaborate cross-functiona...

Transform customer success by bridging technology and business needs. Leverage deep product knowledge to guide mid-to-upper-market clients in AI and analytics adoption, ensuring engagement and strateg...

Transform global infrastructure reliability by driving an automation-first culture. Leverage your technical expertise to enhance observability and scalability, significantly reducing MTTM while ensuri...

Lead the charge in developing scalable, automated infrastructure solutions across multi-cloud platforms. Drive an automation-first culture while enhancing observability and incident management for a h...

Join us to shape the future of cloud infrastructure by building and owning the observability pipeline for our datacenter hardware. This role requires refining raw telemetry into actionable insights cr...

Partner with us to drive innovative cloud solutions by leveraging your expertise in cloud architecture and customer engagement to enhance productivity and collaboration...