Technical Customer Support Engineer Jobs in Durham, NC

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Lead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execut...

Analyze customer needs and advance technical solutions in cybersecurity, collaborating with sales and product teams to deliver impactful presentations and proposals while ensuring seamless product int...

Join a team that's committed to delivering exceptional technical solutions for EV charging infrastructure. Leverage your engineering expertise to support customers in selecting optimal hardware and en...

Empower enterprise efficiency by designing and optimizing AI-integrated workflows. Collaborate with cross-functional teams to automate complex processes and enhance operations through innovative artif...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Reimagine cloud infrastructure by leading a talented team in complex technical troubleshooting and lifecycle management for a high-performance server fleet, ensuring optimal uptime and performance acr...

Support customers in transforming experiences by connecting their needs with innovative technology solutions. Collaborate with a diverse team to drive measurable outcomes while gaining expertise in AI...

Lead impactful productivity solutions by architecting and delivering integrations and migrations. Collaborate with clients to enhance their workflows while utilizing innovative technologies for measur...

Empower clients by leading intricate network design and implementation projects. Utilize expert knowledge of Extreme Networks technologies to deliver tailored solutions that enhance operations while f...

Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...

Take ownership of global platform reliability by leveraging cutting-edge technologies to build self-healing infrastructure. Lead observability strategies on GCP while ensuring seamless application per...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Innovate with cutting-edge PON solutions, collaborating across teams to deliver high-performance data center management networks, meeting the evolving needs of hyperscalers and ensuring operational ex...

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

Empower a high-performing team in driving customer success through technical expertise, scalable processes, and effective risk management. Lead strategic onboarding, escalation resolution, and collabo...

Drive innovative testing and automation solutions across high-end networks, enhancing customer qualifications and technology deployments globally, while collaborating with cross-functional teams to en...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Unlock potential by leading technical marketing initiatives that define market narratives. Collaborate with cross-functional teams to translate technical depth of the platform into compelling content...

Execute impactful networking product strategies, translating technical complexities into market-ready offerings while collaborating across engineering teams to ensure successful delivery within a high...

Shape scalable business solutions as a Senior Business Operations Engineer, collaborating with GTM teams to drive technical innovation using Salesforce and integrations. Leverage your development expe...

Unlock potential by defining and executing innovative test solutions for application performance and network security. Collaborate with cross-functional teams to drive product strategy, engage custome...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...