Thumbtack, Inc.

Sr Engineering Technical Program Manager - Productivity Engineering

Thumbtack, Inc.$159K — $206K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Technical Program Management in platform engineering or developer experience.
  • Strong technical understanding of CI/CD, build systems, and code review tooling.
  • Familiarity with AI developer tooling, including coding assistants and agentic workflows.
  • Proven ability to drive internal tools' adoption, focusing on developer satisfaction and usage metrics.
  • Experience in agile program management and OKR/roadmap planning across engineering teams.

Responsibilities

  • Own end-to-end program management for the Productivity Engineering team.
  • Drive complex cross-team programs, including platform migrations and tooling adoptions.
  • Define success metrics using frameworks like DORA and SPACE for developer impact.
  • Manage program migrations: develop playbooks, secure partner commitments, and track progress.
  • Drive AI developer tooling strategy, focusing on workflow enablement and ROI measurement.
  • Own the Platform Engineering team's Roadmap and OKR planning cycles.
  • Manage stakeholder alignment across engineering leadership for program visibility and prioritization.

Benefits

  • Comprehensive healthcare coverage for employees and their families.
  • Opportunities for professional development and career advancement.
  • Flexible work arrangements including remote options.
  • Generous vacation policy to support work-life balance.
  • 401(k) planning with company matching contributions.
Full Job Description
About the Role

How engineers write software is changing fast. AI-assisted and agentic development workflows are reshaping how code gets written, reviewed, tested, and deployed-and the platform infrastructure underneath all of it has to evolve just as quickly. CI/CD, build systems, code review, observability, developer tooling, cloud dev environments, and service reliability are the foundation that determines how fast and how well product engineering can ship.

We're looking for a Senior TPM who leads from the front-someone who can credibly see around corners, participate in architectural planning and design, and ensure platform investments actually land with the engineers who depend on them. You'll own this program across Developer Experience, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering. In partnership with those teams, you'll drive the strategy, coordination, and execution needed to turn ambitious infrastructure plans into high-impact, widely adopted outcomes.
What you'll do
  • Own and define end-to-end program management for the 50+ members of the Productivity Engineering team. Your program extends across DevEx, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering - from roadmap planning through execution and adoption.
  • Drive complex cross-team programs such as large-scale platform migrations and tooling adoptions across multi-quarter timelines.
  • Define success through developer adoption and productivity impact - run feedback loops using frameworks like DORA, SPACE, and GetDX to keep the roadmap grounded in real needs.
  • Manage migrations as a program: develop playbooks, secure partner commitments, phase rollouts, and track progress across multi-quarter efforts.
  • Drive AI developer tooling strategy and adoption, including agentic workflow enablement, tool consolidation, and ROI measurement.
  • Own the Platform Engineering team's Roadmap and OKR planning cycles, and Business Rhythms to ensure successful execution and OKR attainment.
  • Manage stakeholder alignment across engineering leadership, ensuring program visibility, clear prioritization trade-offs, and sustained momentum on strategic bets.
In order to be successful, you must bring
  • 5+ years in Technical Program Management within platform engineering, developer experience, or infrastructure, including leading multi-team migrations or platform rollouts that span multiple quarters and require broad organizational coordination.
  • Strong technical fluency across CI/CD, build systems, code review tooling, microservices, containerization, observability, and cloud-native platforms.
  • Fluency in the AI developer tooling landscape, including coding assistants, agentic workflows, cloud dev environments, and the infrastructure that supports them.
  • Track record of driving adoption of internal tools and platforms, with an instinct for measuring success through developer satisfaction and usage-not just delivery-and prioritizing accordingly.
  • Experience with agile program management, OKR/roadmap planning, and portfolio prioritization across multiple engineering teams.
  • Excellent communication skills with a track record of driving alignment in ambiguous, fast-moving environments.
Expected salary ranges
  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $187,900 - $243,100.
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $169,200 - $218,900.
  • For candidates living in all other US locations, the expected salary range for this role is currently $159,800 - $206,800.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

About Thumbtack, Inc.

Thumbtack is an online marketplace that connects consumers with local professionals for various services, such as home improvement, events, and wellness. The company was founded in 2008 by Marco Zappacosta, Jonathan Swanson, and Sander Daniels, and has since grown to serve millions of customers across the United States. Thumbtack uses a proprietary matching algorithm to connect customers with the best professionals for their needs, and offers a range of tools to help professionals manage their businesses. The company has raised over $400 million in funding from investors such as Sequoia Capital, Google Capital, and Tiger Global Management.
Learn more about Thumbtack, Inc.
Size
1,200 employees
Industry
Founded
2008

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