Technical Customer Support Engineer Jobs in Cambridge, MA

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...

Drive high-impact customer experiences in a fast-paced environment by engaging users and fostering collaboration across teams to optimize platform utilization and deliver exceptional value...

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

Transform your career with this dynamic role in desktop support. Leverage your expertise in Windows, desktop hardware, and pharmaceutical IT systems while ensuring compliance with GxP and GMP processe...

Empower organizations by serving as a trusted advisor in cybersecurity, leveraging AI-driven solutions to enhance security outcomes through expert pre-sales support and seamless customer onboarding, w...

Tackle complex physical security challenges as a hands-on lead in a dynamic support team, prioritizing technical cases and driving team performance while leading development and operational efficienci...

The Mid-Market Solutions Engineer at Hightouch will work closely with mid-market companies to solve complex problems related to customer data strategy and architecture. This role involves collaboratin...

Unlock potential by serving as a key technical resource in complex issue resolution. Collaborate with client-facing teams while driving critical investigations and ensuring product integrity through a...

Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...

Drive the development of transformative software solutions that enhance the efficiency and safety of physical operations, engaging closely with teams across engineering, product management, and custom...

Bring your expertise to solving complex technical challenges as a Technical Support Specialist. You'll engage with customers, resolving issues, collaborating with teams, and enhancing support systems...

Unlock potential by leveraging AI-driven development to create impactful software solutions. Collaborate with teams across the software lifecycle, drive innovation, and elevate engineering standards w...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Transform customer experiences by leading technical success initiatives, optimizing adoption strategies, and maximizing outcomes across a cutting-edge data security and privacy platform, fostering col...

Unlock the potential of technical support operations by building AI-driven systems that streamline workflows, enhance efficiency, and improve customer experience. Collaborate with cross-functional tea...

Join a team that's redefining healthcare data by building an AI context layer while providing expert support on data interpretation to enhance customer success and drive product excellence...

Elevate your impact by partnering with teams to enhance AI solutions through a robust understanding of healthcare data and technical acumen, guiding clients with clear insights and driving innovations...

Transform operations by ensuring stability and efficiency of production systems. Collaborate with teams to support client implementations, enhance process automation, and deliver on operational excell...

Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...

Tackle complex security scenarios by optimizing detection systems, integrating tools, and automating workflows. Collaborate with analysts on investigations and threat hunts to enhance overall security...

Champion customer success by managing relationships, resolving complex issues, and ensuring top-tier service delivery. Drive collaboration across teams to maximize client satisfaction and technology a...

Transform customer engagements by partnering with sales to showcase technical solutions, delivering impactful presentations, and resolving challenges—fostering innovation and collaboration across team...

Support critical field service operations by troubleshooting, diagnosing, and repairing industrial equipment at customer sites, ensuring safety and quality standards while maintaining strong customer...

Shape the future of end-user IT by owning cross-functional projects, enhancing user experience across platforms, and driving support excellence in a dynamic environment. Collaborate with multiple team...

Join a team that's dedicated to providing exceptional technical support, resolving product inquiries, and enhancing customer experiences in a fast-paced call center environment while collaborating clo...