Technical Customer Support Engineer Jobs in Cambridge, MA

Champion quality assurance as you lead testing strategies, collaborate with cross-functional teams, and mentor junior engineers. Drive continuous improvement and ensure our products exceed user experi...

Innovate in a dynamic, remote team environment by developing software solutions in Aerospace & Defense. Leverage your coding expertise to drive projects, collaborating with engineers to meet customer...

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

Take ownership of enhancing in-house tools, investigating performance issues, and optimizing enterprise systems while collaborating with cross-functional teams to ensure scalability and reliability of...

Optimize and advance platform reliability by leading cross-team initiatives, architecting resilient systems, and mentoring engineers to enhance operational excellence and customer satisfaction at scal...

Transform the customer experience by leading technical deployments and ongoing account success. Own the technical aspects of customer relationships, drive adoption, and ensure optimal use of enterpris...

Grow your career by driving new business through consultative sales in a dynamic remote environment. Engage with healthcare providers, manage a sales pipeline, and contribute to our sustained growth w...

Join us to lead quality strategies for new product introductions, influencing technical direction and mentoring teams while ensuring robust production processes and compliance in advanced manufacturin...

Drive the testing and validation of electronic products through comprehensive design and execution of test plans, while collaborating with cross-functional teams to enhance quality and compliance with...

Join a team that's focused on enhancing security controls across systems and data. Engage cross-functionally in long-term IT security projects, ensuring alignment with regulations while fostering a sa...

Support dynamic event execution and promotion across digital and onsite platforms. Drive engagement through creative social media strategies and effective lead operations to enhance overall event impa...

Transform the cybersecurity landscape by driving impactful product marketing initiatives that elevate market awareness and accelerate adoption. Collaborate cross-functionally to create compelling narr...

Lead the charge in developing advanced CI/CD solutions with innovative tooling, optimizing performance, and driving security best practices across a dynamic engineering team to create impactful softwa...

Drive collaboration across Customer Success, Support, and Professional Services to unify priorities and enhance customer experience through effective management of CSAT and NPS programs and logistical...

Drive operational excellence by managing ServiceNow ITOM capabilities, ensuring data integrity, reliability, and continuous improvement in service visibility while leading a senior support role for co...

Lead the charge in enhancing cloud security across GCP and AWS platforms by leveraging AI coding agents to implement effective infrastructure changes, while collaborating with engineering teams to cre...

Inspire growth through technical expertise as you enter the Field Engineering Program. Gain hands-on experience, develop leadership skills, and pursue a rewarding career providing power solutions whil...

Lead the charge in driving SEM strategies across global businesses, managing paid search and shopping programs to optimize performance and revenue growth. Collaborate with cross-functional teams to en...

Unlock potential by leading enterprise IAM strategies, driving security architecture, and managing authentication solutions to enhance organizational cybersecurity and compliance across complex system...

Transform your career by driving innovative marketing technology solutions. Engage with cutting-edge tools to enhance customer experiences and optimize campaign effectiveness. Collaborate with a dynam...

Lead the charge in managing engineering teams, driving both immediate results and long-term architectural vision to cultivate talent, enforce best practices, and foster a collaborative environment whi...

Unlock potential by leading a dynamic team through a major transformation in enterprise communications and edge networking, leveraging expertise in Unified Communications and mentorship to elevate ope...

Transform technical initiatives by architecting scalable software solutions while mentoring a dynamic engineering team. Drive excellence, influence decisions, and lead projects from conception to deli...

Shape the future of manufacturing by applying Lean and Six Sigma methodologies to enhance efficiency, quality, and safety. Collaborate with cross-functional teams to drive solutions, develop innovativ...

Transform the reliability and performance of compute platforms by solving complex challenges in systems, networking, and automation. Collaborate with engineering teams on incidents, improving operatio...