Technical Customer Support Engineer Jobs in Cambridge, MA

Join us to drive product enablement by crafting compelling value narratives, aligning product capabilities with customer needs, and collaborating with cross-functional teams to enhance go-to-market st...

Lead the charge in driving customer success through technical leadership and innovation in fiber optic solutions. Manage a team, foster relationships, and translate market needs into impactful product...

Architect innovative solutions for a cutting-edge voice-driven AI platform, owning the real-time architecture while managing full stack development across various technologies, ensuring seamless integ...

Lead the charge in driving sales growth by developing strategic account plans, fostering client relationships, and navigating complex consultative processes to exceed quotas and achieve impactful resu...

Drive customer satisfaction by overseeing advanced troubleshooting, installations, and repairs of electronic equipment. Mentor junior engineers and manage escalations, ensuring compliance and effectiv...

Serve as a key technical liaison, delivering customized unmanned solutions and ensuring operational excellence while collaborating with diverse clients and teams in the unmanned systems domain...

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

Transform customer success outcomes by leading a team of engineers to drive value, improve resilience, and expand adoption through strategic planning and hands-on execution in cloud and data protectio...

Join a team that's focused on designing and implementing advanced Physical Security Systems. Oversee client consultations, troubleshoot and support varied technologies, and lead project management ini...

Collaborate within a dynamic R&D team to design and enhance chemical identification analyzers, focusing on circuit and PCB design, risk mitigation, and product quality while ensuring compliance and va...

Shape the future of enterprise access management by driving successful implementations, providing technical leadership, and ensuring customer satisfaction through expert consultative guidance...

Drive customer success by integrating innovative security solutions into developer workflows, addressing vulnerabilities, and enhancing application security effectiveness through expert technical supp...

Lead the charge in designing and implementing advanced motion systems, ensuring high-performance delivery while collaborating with teams to meet customer expectations and optimize product compliance a...

Join a team that supports enterprise voice systems, managing telecom operations and collaborating with IT teams to enhance communication across various healthcare facilities...

Unlock your potential as a Group Tech Lead, driving multi-year technical strategy and innovations in application networking, impacting consumer and enterprise traffic across diverse business verticals...

Lead the charge in observability product marketing, shaping strategies, crafting compelling messages, and driving measurable results in a dynamic, fast-paced environment while collaborating across tea...

Lead the charge in delivering technical and business solutions for clients by engaging in consultative practices. Mentor junior staff while managing diverse projects that enhance customer satisfaction...

Take ownership of cutting-edge mechanical designs for network systems, leading cross-functional teams in creating innovative, manufacturable solutions that address the challenges of next-gen data cent...

Drive quality excellence in 2nd shift manufacturing of medical devices. Collaborate cross-functionally to ensure compliance and continuous improvement while leading quality engineering initiatives for...

Unlock new possibilities as you manage and develop a dedicated support engineering team, ensuring exceptional service for our US Government customers while driving innovation and quality in complex en...

Unlock potential by leveraging your CPG expertise to identify customer pain points and craft tailored solutions that drive success. Collaborate with sales teams to transform complex workflows into cle...

Contribute to innovative cooling solutions for next-gen networking systems. Collaborate across teams to optimize thermal performance and reliability, driving advancements in high-performance architect...

Lead the charge in shaping product strategy and go-to-market initiatives for a cutting-edge cybersecurity portfolio, driving impactful messaging and cross-functional collaboration to enhance market pr...

Drive the design and technical support in data center operations, managing infrastructure projects and drafting technical documentation to ensure optimal performance and compliance across multiple POP...

Champion the development and support of integrations and automation solutions to enhance Unified Communications and enterprise platforms, driving operational efficiency and innovative customer experie...