America At Work

Telecommunications Specialist (RingCentral)

America At Work$80K — $95K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • RingCentral experience
  • Bachelor's in Computer Science or equivalent experience
  • 5+ years telecom/IT network systems experience
  • Proficiency in Avaya CM v16.3 and related systems

Responsibilities

  • Manage daily telecom operations across multiple campuses
  • Support VoIP systems both cloud-based and on-premises
  • Troubleshoot telecom issues to ensure uptime
  • Collaborate with IT teams for seamless telecom integration
  • Configure call flows and manage MAC (Moves, Adds, Changes) requests

Benefits

  • Opportunity to work within a major healthcare organization
  • Involvement in a complex telephony environment
  • Collaboration with skilled IT professionals
  • Potential for career development and growth within the organization
Full Job Description
A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on-prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

Required Qualifications

  • RingCentral experience
  • Bachelor's in Computer Science or equivalent experience
  • 5+ years telecom/IT network systems experience
  • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650


Preferred Certifications

  • Cisco CCNA or CCVP
  • Avaya Certified Support or Implementation Specialist


$80,000 - $95,000 a year

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