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1,000+ Support Escalation Engineer Jobs in Washington DC
$ Average salary: 121,075Senior Director Product Management, Security, Compliance and Risk
$195K — $315K *US-AnywhereRemote in United States4 days agoLead the charge in defining security, compliance, and risk strategies across enterprise platforms, ensuring integration of requirements by collaborating with legal, privacy, and cybersecurity teams for successful and compliant product delivery.Requirements: Bachelor's in Computer Science; 12+ years in tech leadership; expertise in FedRamp, GDPR.CDAO Advana - Telemetry/Data Engineer
2 weeks agoElevate telemetric data engineering by designing robust data flows for AI and machine learning applications to enhance decision-making across multiple secure enclaves and platforms, collaborating with various teams for optimal performance and reliability.Requirements: BS degree or 8+ years experience; 5+ years telemetry data flows; TS/SCISenior Software Engineer
$100K — $130K *US-AnywhereIn-PersonReposted YesterdayDrive innovation as a Senior Software Engineer, architecting scalable, event-driven systems. Collaborate cross-functionally to enhance user experience, while mentoring team members and ensuring high engineering standards are met.Requirements: 5+ years experience, proficiency in TypeScript, Node.js, React, PostgreSQL, AWS.
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Cloud Operations Engineer
$110K — $127K *US-AnywhereRemote in United States3 weeks agoOptimize client onboarding by engaging in cloud technology deployments, migrations, and support services. Collaborate with project teams to design secure solutions, address infrastructure needs, and ensure seamless integration of Microsoft systems.Requirements: 7+ yrs in System Admin, expertise in Office 365, Azure, Intune. U.S. Citizen.Senior Executive Assistant
1 week agoEmpower the President by expertly managing schedules, communications, and organizational logistics in a dynamic nonprofit setting, ensuring smooth operations and strategic engagement.Requirements: 10+ years experience, strong communication skills, proven organizational ability.Cloud Operations Engineer
$110K — $127K *US-AnywhereRemote in United States3 weeks agoDeliver top-notch cloud operations support by managing client onboarding and IT system migrations across Microsoft Azure, AWS, and Linux environments. Collaborate with clients to tailor solutions, troubleshoot issues, and ensure seamless implementation.Requirements: 7+ years of System Administration; MS Azure & AWS experience; Linux support.Sr Oncology Consultant- Northwest
$172K — $200K *US-AnywhereRemote1 week agoJoin a team that's committed to transforming patient lives through innovative medications. As a senior consultant, you'll drive sales, foster key relationships, and collaborate across functions to meet strategic business goals within oncology.Requirements: Bachelor's degree, 5+ years sales experience, oncology experience preferred.Principal Market Intelligence Manager | Hybrid| Reston,VA
3 weeks agoAnalyze market trends and competitor dynamics to shape strategies that drive growth. Collaborate across teams to provide actionable insights and lead strategic initiatives that support long-term objectives and enhance competitive positioning.Requirements: Bachelor's degree; 5+ years in strategy/research; strong analytical skills.Members who searched for Support Escalation Engineer, also searched for:
Senior Manager, Investigations and Insider Threat
3 weeks agoElevate the organization's security posture by leading investigations and managing insider threat programs. Collaborate with cross-functional teams to identify risks, ensure compliance, and drive strategic improvements in a dynamic environment.Requirements: Bachelor's degree, 8-12+ years in investigations, insider threat experience, TS/SCI clearance.Detection Engineer
$100K — $110K *US-AnywhereRemote in United States1 week agoManage and enhance cybersecurity log operations by leveraging SIEM tools and cloud infrastructure. Collaborate cross-functionally to ensure security aligns with business needs while staying updated on global threats and compliance requirements.Requirements: Bachelor’s in cybersecurity or related, 4+ yrs in cybersecurity tech, SIEM.Structural Engineer
$70K — $117K *US-AnywhereRemote in United States1 week agoDrive your career with an innovative team focusing on structural integrity and design of marine vessels. Leverage your expertise to support critical engineering tasks for military crafts, ensuring safety and compliance at sea.Requirements: Bachelor's in Civil Engineering, 5+ years in marine structural engineering.Senior Client Executive - Financial Institutions (Remote)
$120K — $150K *US-AnywhereRemote in United States4 days agoEngage with high-touch client accounts to drive revenue growth, deepen strategic partnerships, and ensure operational excellence through data-driven insights and proactive problem-solving in a dynamic and fast-paced environment.Requirements: Bachelor's degree, 10+ years in enterprise account management, SaaS.Senior Analyst, eDiscovery & Legal Data Intelligence (Remote)
$130K — $200K *US-AnywhereRemote1 week agoTransform complex legal data challenges by leveraging your eDiscovery expertise. Drive innovative AI tools in collaboration with cross-functional teams, ensuring efficient data management and analysis to support critical legal operations.Requirements: Bachelor's degree; 10+ years eDiscovery experience; eDiscovery tech proficiency.Enterprise Sales Director-Cloud Security
$150K — $200K *US-AnywhereRemote in United States3 days agoUnlock potential by leading enterprise sales strategies in cloud security, focusing on cloud-native solutions. Drive engagement with CISOs and DevSecOps leads to position innovative security offerings and foster key relationships in multicloud environments.Requirements: 5+ years in enterprise security sales; expertise in cloud security and DevSecOps.FCDO Technical Writer
3 weeks agoJoin the charge in shaping impactful FCDO proposals! We seek skilled technical writers to leverage their expertise in diverse fields to enhance business development efforts for upcoming opportunities.Requirements: 5+ years writing experience; 3+ years FCDO bid writing; English fluency.Senior Application Security Engineer (Offensive / Red Team)
$120K — $181K *US-AnywhereRemote in United StatesYesterdayAnalyze and lead offensive security efforts to enhance application resilience. Collaborate with teams across the organization to improve detection and response, leveraging both traditional techniques and AI-driven tools for comprehensive risk management.Requirements: Bachelor's in computer science or equivalent, experience with offensive security, strong in Java.Data Engineering Manager (Remote)
$125K — $180K *US-AnywhereRemote in United States1 week agoJoin a team that's redefining data engineering by building robust data pipelines and frameworks, driving automation for finance metrics, and ensuring system scalability in a fast-paced, high-growth environment.Requirements: Bachelor's degree, 12+ years in data engineering, Python, Snowflake, ETL expertise.Senior Project Manager - J8
3 weeks agoLead complex DoD projects by coordinating teams, managing deliverables, and ensuring quality assurance, all while contributing to major analytical tasks in a dynamic environment.Requirements: Master's degree, 15+ years experience, Top Secret clearance, DoD project management.Data Center Infrastructure Engineer (TS)
2 weeks agoTransform critical data center operations by designing and implementing scalable infrastructure solutions, enhancing performance and reliability in mission-critical environments while ensuring compliance with security requirements and operational excellence.Requirements: Active TS/SCI security clearance; 2 technical certifications; strong cloud & scripting knowledge.Senior Consultant - Healthworx Accelerator (Remote)
1 week agoShape the future of healthcare innovation by developing strategic partnerships and leading program initiatives to establish industry benchmarks and drive operational excellence within the accelerator's ecosystem.Requirements: Bachelor's degree + 10 years in business development; healthcare expertise.Staff Engineer, Agent Systems
$120K — $150K *US-AnywhereRemote in United States3 weeks agoEmpower production agent systems by designing reliable workflows, integrating tools, and establishing observability frameworks. Collaborate with teams to enhance workflows using cutting-edge AI technologies in a dynamic environment.Requirements: 8+ yrs engineering experience, expert in Python, RAG design, orchestration.Information Systems Security Engineer (ISSE)
TodayJoin a team that shapes cutting-edge information security solutions, integrating security into system engineering and development efforts. Drive compliance and safeguard sensitive data through innovative strategies and continuous improvement.Requirements: Bachelor's; 15+ years IT/cybersecurity; CISSP, CCSP, ISSEP; Top Secret/SCI.Account Executive
$100K — $120K *US-AnywhereRemote in United StatesTodayEmpower success by managing the full sales cycle, fostering relationships, and driving growth across multiple states, focusing on mid-sized opportunities with a dynamic cross-functional team.Requirements: Bachelor's degree & 2-4 years sales experience; CRM proficiency required.Broadcast Engineer
2 weeks agoChampion cutting-edge broadcast infrastructure; build, maintain, and optimize superior networks. Collaborate with teams to enhance performance and ensure reliability in a fast-paced, innovative environment.Requirements: Bachelor's in Engineering/IT; 5+ years exp in broadcast; Cisco Cert.Lead Technical Support Specialist
$89K — $148K *US-AnywhereRemote in United States6 days agoUnlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in monitoring and diagnostics.Requirements: Engineering degree or diploma; 5+ years industry experience; strong GE Vernova knowledge.
Top job titles hiring in Washington DC
- Enterprise Account Executive jobs
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FAQ About Support Escalation Engineer Jobs in Washington DC
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100K?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100K and above.