Support Escalation Engineer Jobs in Washington, DC

Drive technical strategy for government accounts, managing complex stakeholders and delivering tailored, outcome-based solutions that enhance collaboration and security in public sector technology tra...

Shape the future of government technology solutions by leading complex opportunities, driving strategic engagements, and designing integrated outcomes for public sector clients that enhance collaborat...

Champion the technical growth of the Professional Services team, mentoring members while managing client engagement and escalations to enhance service delivery. Focus on training, best practices, and...

Lead the charge in developing and mentoring a highly skilled Professional Services team. Drive technical excellence and ensure client satisfaction through innovative training and consultative insights...

Shape the future of missile defense by integrating advanced systems and resolving design challenges. Collaborate with top-tier professionals to deliver critical capabilities to the Fleet while managin...

Empower secure communications through advanced cybersecurity solutions, driving the design and implementation of frameworks that ensure compliance and resilience in Navy operations for mission-critica...

Join a team that's redefining cybersecurity by implementing advanced security frameworks and solutions for Navy communications. Drive innovation in zero trust, PKI, and firewall engineering to secure...

Lead the charge in enhancing enterprise systems for the Army National Guard, delivering vital IT infrastructure and cybersecurity support while optimizing performance across a vast network of operatio...

Engage in data-driven decision-making by developing insightful dashboards and automating processes. Collaborate with stakeholders to enhance financial reporting and operational efficiency within the g...

Transform customer experiences through strategic engagement and advocacy. Manage escalations, drive communication, and collaborate with technical teams to ensure optimal product usage and satisfaction...

Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...

Join a dedicated team of TEMPEST engineers to conduct critical testing and provide vital insights that safeguard our nation's systems. Collaborate closely with experts and support onsite operations fo...

Unlock your potential in TEMPEST engineering by collaborating with experts to enhance national security. You'll perform critical testing, resolve vulnerabilities, and integrate with client teams to dr...

Optimize customer satisfaction and technical excellence as you provide leadership, troubleshoot complex systems, and collaborate cross-functionally to elevate service delivery in a fast-paced field en...

Unlock potential by serving as a technical partner for financial institutions, guiding integration architecture, troubleshooting issues, and ensuring successful SDK and API utilization throughout the...

Lead the charge in providing analytic support to enhance national security missions. Engage in technical analyses, modeling, and simulations to inform all-source threat assessments within a collaborat...

Champion the integration and certification of AEGIS and BMD systems. Engage with senior defense personnel to assess mission effectiveness while improving combat system processes and documentation for...

Join our Solutions Engineering team to uncover customer needs and deliver tailored solutions that drive value from our products, ensuring successful enterprise engagements while collaborating closely...

Drive the strategic design and risk management of an enterprise-level network infrastructure, ensuring alignment with organizational objectives and enhancing security practices for mission-critical op...

Join a team that's transforming client environments with generative AI tools, overseeing deployment and operations while ensuring seamless support and maintenance of AWS-based solutions, driving innov...

Design, develop, and maintain secure applications supporting mission-critical initiatives in a collaborative Agile environment, leveraging Java, Kotlin, and cloud solutions to drive innovation and ens...

Unlock potential by designing and implementing advanced knowledge management solutions for a large-scale enterprise IT network, ensuring operational continuity and compliance across diverse teams and...

Optimize network infrastructure by designing, planning, and evaluating LANs, WANs, and internet connectivity while ensuring security and integrity. Contribute critical technical support and strategy t...

Advance your career by supporting innovative technologies in a dynamic role that combines project management, technical analysis, and stakeholder coordination to drive national security initiatives an...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...