Support Escalation Engineer Jobs in San Jose, CA

Join our dedicated team as you enhance AI monitoring systems through innovative red-teaming practices. Shape the future of safety in AI and work closely with cross-functional experts in a collaborativ...

Join a team that's shaping quality engineering across varied products and platforms. Lead a diverse group of managers and influence quality practices through clear communication with stakeholders in a...

Develop strategic partnerships to drive growth by engaging with key stakeholders, identifying potential partners, and crafting innovative business models. Collaborate across departments to enhance cli...

Drive operational excellence and client success by leading complex projects. Collaborate with leadership and cross-functional teams to design scalable solutions that transform client operations and de...

Accelerate progress at the forefront of AI-driven user experiences, creating intuitive, highly visual interactions that transform complex business capabilities into seamless applications within a mode...

Drive revenue growth by managing existing client accounts and pursuing new opportunities within the Property & Casualty insurance technology vertical. Collaborate with cross-functional teams to build...

Unlock potential by leading enterprise incident management to safeguard customer success. Collaborate across functions to enhance operational rigor and ensure swift resolution of incidents, driving a...

Elevate your career by leading the development of innovative models that drive RF filter technology. Collaborate cross-functionally, tackle complex challenges, and mentor engineers in a dynamic, hybri...

Drive new business growth by engaging with Enterprise clients, understanding their needs, and collaborating with cross-functional teams to close complex deals and ensure customer success. Make a signi...

Join a team that's driving regulatory compliance for next-gen automotive ECUs and robotic platforms. Collaborate with cross-functional teams to deliver high-performance hardware from concept through p...

Drive AI transformation by delivering agent-powered systems that enhance workflows across various teams. Own the complete project lifecycle, embedding within technical and business teams to identify a...

Engage and streamline pre-sales engineering efforts by building impactful demos and integrations, translating technical needs into visible value for prospects, while fostering relationships within a f...

Unlock the potential of our customers as you deliver seamless onboarding experiences. Collaborate across teams to drive user adoption and maximize ROI quickly. Shape the product roadmap while cultivat...

Elevate customer success by guiding new users through seamless onboarding, while ensuring rapid ROI and fostering deep relationships. Utilize your expertise to mitigate risks and advocate for customer...

Unlock the potential of customer relationships by driving success and satisfaction. Play a pivotal role in shaping our Customer Success function, ensuring customers gain value and fostering strong par...

Engineer transformative customer solutions by leveraging your Master Data Management expertise within our dynamic SMB segment, guiding technical discovery and delivering tailored presentations that dr...

Lead the charge in enhancing finance operations by overseeing Source to Pay and Record to Report processes, ensuring excellence in reporting and financial controls while partnering with key stakeholde...

Lead transformative customer service initiatives by enhancing case management processes, systems, and tools to ensure exceptional support and satisfaction for global stakeholders...

Lead the charge in developing and maintaining essential operational resources for a federal recognition program. Collaborate closely with experts to translate complex policies into clear, user-friendl...

Lead the charge in implementing healthcare products, ensuring client satisfaction and operational excellence while managing project execution and delivering valuable insights through data analysis and...

Shape the future of ServiceNow architecture by defining roadmaps, evaluating solutions, and enforcing best practices. Collaborate with IT teams to enhance capabilities and ensure alignment with busine...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Unlock your potential by partnering with sales teams to drive automated solutions. Engage directly with prospects, transforming their needs into tailored, working solutions. Your expertise will guide...

Design and develop secure, scalable full-stack applications to empower a global workforce. Collaborate with cross-functional teams to ensure seamless project delivery from concept to deployment, while...

Optimize customer success through expert guidance on the Verint Open CCaaS platform, leveraging your background in AI and data science to drive ROI, build executive relationships, and empower contact...