Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$150K - $245K *

Champion the design and development of advanced electrical systems, driving signal integrity efforts in digital PCB projects. Collaborate globally while leading validation and testing for high-speed d...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Champion enterprise architecture by aligning technology landscapes with business goals. Collaborate with clients to assess current states and develop strategic roadmaps, leveraging extensive tech expe...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$91K - $163K *

Drive project management success across financial systems and business operations. Lead multi-departmental initiatives, manage stakeholder communication, and ensure timely delivery through effective p...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $125K *

Unlock potential by cultivating new business opportunities and driving sales success. You'll navigate customer conversations to identify challenges and connect our solutions, while collaborating with...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's dedicated to enhancing customer experiences through innovative digital solutions. Drive the implementation and optimization of technologies that bolster operational efficiency and s...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Elevate customer experiences by deploying innovative digital solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive measurable results in a dynamic pharmacy env...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$138K - $192K *

Champion technical pre-sales success, guiding customers through innovative solutions while building trust and lasting relationships. Drive complex projects, mentor engineers, and influence architectur...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K *

Accelerate progress at engaging high-value accounts while driving growth through strategic partnerships and new market opportunities. Play a vital role in delivering new revenue by closing enterprise...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$186K - $232K *

Champion the integration of advanced data security and management solutions, facilitating technical engagements and supporting account-level strategy while driving customer success through collaborati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $182K *

Lead the charge in enhancing platform reliability as a Senior Software Engineer, tackling complex issues across services while driving innovative solutions to secure millions of devices. Collaborate w...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Elevate communication systems delivery by overseeing project technical aspects, conducting design and implementations, and ensuring successful customer acceptance for mission-critical communication so...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Innovate scalable GTM systems by designing workflows and automations. Collaborate with sales and partnerships to optimize data integration, enhancing revenue execution through advanced technologies an...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by driving sales conversions through our agent and affiliate network while managing the full sales cycle. Collaborate with partners and customers to deliver tailored cloud solutions t...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Discover a challenging enterprise sales role where you’ll manage the full sales cycle, engage with key decision-makers, and drive revenue in the cybersecurity sector while forming lasting business rel...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion customer success by owning and driving sales for a robust territory. Elevate business growth through strategic relationship building and high-impact deals, while expertly managing multi-stake...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Transportation

$80K - $95K *

Join a team that shapes the future of sales in Canada by driving demand for cutting-edge RF/Microwave and power electronics. Collaborate with key clients to create strategic relationships and deliver...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$84K - $130K *

Unlock new sales opportunities by fostering customer relationships, analyzing market strategies, and presenting growth plans to enhance solution selling and customer satisfaction across your assigned...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Elevate your career by leading innovative data engineering efforts on an enterprise scale. Collaborate with technical teams to build reliable data products, streamline processes, and optimize data gov...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $220K *

Lead and mentor a dynamic team, driving infrastructure reliability and delivery best practices while ensuring seamless engineering collaboration and operational excellence in a fast-paced, high-impact...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$160K - $175K *

Architect secure, scalable cloud solutions on Google Cloud Platform for federal workloads. Leverage expertise in compliance, DevSecOps, Kubernetes, and Infrastructure as Code to innovate enterprise en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$178K - $230K *

Join an innovative team shaping the future of enterprise software solutions, mentoring engineers and leading projects through the entire Software Development Lifecycle using cutting-edge technologies...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $211K *

Engineer security solutions that safeguard internal environments through innovative design and integration. Collaborate with teams to optimize security architectures, automate processes, and enhance o...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $195K *

Join a team that drives security innovation through advanced strategies and automated workflows, ensuring protection of critical assets while enhancing operational efficiency in a dynamic environment...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in delivering exceptional technical integration services while fostering team growth and operational excellence. Drive strategic customer partnerships to optimize systems and enhance s...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $200K *

Transform project execution by driving cross-functional alignment and establishing robust planning systems, ensuring scalability and predictability in design and engineering operations, while enhancin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.