Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
Sr Solution Architect, 0365 - Remote
$120K - $156K *
Lead transformative Digital Workspace solutions by leveraging Microsoft 365, Cloud, and Security technologies to design innovative architectures that align businesses with modern IT environments, whil...
1 month ago
Sr Solution Architect, 0365 - Remote
$120K - $156K *
Shape the future of Digital Workspace solutions by partnering with sales teams to design and deliver innovative enterprise solutions that integrate Microsoft technologies, driving revenue growth and e...
1 month ago
Sr Solution Architect, 0365 - Remote
$120K - $156K *
Engineer innovative Digital Workspace solutions, integrating Microsoft cloud technologies to enhance enterprise IT environments. Collaborate with sales and technical teams, providing consultative expe...
1 month ago
$170K - $180K *
Discover new market opportunities by proactively engaging with mid-market and enterprise clients, managing pipelines, and collaborating closely with leadership to close deals in a dynamic, travel-frie...
5 days ago
$170K - $180K *
Pioneer growth by driving new business development initiatives, engaging mid-market and enterprise clients, and building a robust pipeline, while operating autonomously and collaborating with leadersh...
5 days ago
$90K - $110K *
Elevate your career by collaborating with diverse stakeholders to design and present innovative solutions tailored to client needs. Leverage your technical expertise while engaging in a dynamic work e...
1 week ago
Sr Solution Architect, 0365 - Remote
$120K - $156K *
Lead the charge in designing innovative Digital Workspace solutions while driving customer success through consultative selling and technical leadership. Be a trusted advisor, bridging business object...
3 weeks ago
$90K - $110K *
Help us empower customer success through strategic relationship management, ensuring clients achieve business outcomes. Leverage your expertise in banking solutions to engage stakeholders, drive renew...
3 weeks ago
$145K - $193K *
Unlock potential by leading the design of scalable AI architectures and integrating innovative solutions that drive business growth while ensuring security, reliability, and ethical practices in AI de...
1 week ago
Sr. Strategic Advisory Services Consultant (Remote)
$115K - $160K *
Contribute to strategic advisory engagements focused on enhancing cybersecurity programs, developing tailored initiatives, and creating impactful reports for clients across diverse industries, while s...
4 days ago
$85K *
Join a team that's dedicated to designing and maintaining secure cloud and infrastructure solutions while collaborating across departments to deliver exceptional client support and proactive maintenan...
Yesterday
$85K - $102K *
Elevate your career by designing and maintaining secure client infrastructures. Join our team to tackle complex challenges in cloud solutions while collaborating with various stakeholders and mentorin...
Yesterday
$110K - $130K *
Drive AI growth workflows that enhance internal and customer-facing processes. Collaborate cross-functionally to launch features quickly while analyzing metrics to improve business outcomes and custom...
Reposted 2 weeks ago
$160K - $170K *
Drive transformative sales by establishing key relationships with enterprise clients, leveraging consultative techniques to address their needs through innovative technology and solutions, while consi...
3 weeks ago
$120K - $145K *
Lead a dynamic team of engineers to shape the future of power systems. Oversee transmission studies, enhance client relations, and drive process improvements while developing talent and maintaining pr...
2 weeks ago
Senior Enterprise Account Executive, Growth | Central | Remote
$270K - $300K *
Unlock potential by driving business growth within existing accounts through a consultative sales approach. Collaborate effectively with customers to understand their needs and articulate our value, c...
1 week ago
Named Account Executive - Arizona
$110K - $130K *
Drive revenue growth and expand customer relationships in the Enterprise sector by coordinating sales efforts, leveraging AI solutions, and implementing strategic business plans to achieve quarterly t...
3 weeks ago
Partner Sales Senior Manager Salesforce (Software & Hi-Tech Vertical)
$150K - $180K *
Lead the charge in driving revenue growth through strategic partnerships in the Salesforce ecosystem, focusing on complex deals and executive relationship management to position the company as the go...
5 days ago
Senior Atlassian Technology Consultant
$110K - $130K *
Lead consulting projects that enhance client success through integrated solutions. Engage with enterprise clients, manage project lifecycles, and utilize best practices to deliver high-quality results...
4 weeks ago
Senior Partner Sales Manager - Databricks
$150K - $180K *
Join a team that's driving innovative partner strategies to increase revenue through enterprise IT sales. Leverage your experience to build relationships and manage complex sales cycles, influencing C...
Today
Senior Partner Sales Manager - Databricks
$150K - $180K *
Engage with strategic partners to drive revenue growth through innovative sales strategies. Leverage your expertise in enterprise IT sales and develop executive relationships to establish preferred pa...
Today
Senior Partner Sales Manager - Databricks
$150K - $180K *
Lead transformative sales initiatives by cultivating strategic partnerships, driving growth and delivering revenue through new-logo acquisition while managing enterprise-level client relationships for...
Today
Senior Partner Sales Manager - Databricks
$150K - $180K *
Champion revenue growth and partnership synergies through strategic sales initiatives, driving acquisition of new logos while building executive relationships within the partner ecosystem to support d...
Today
$80K - $95K *
Accelerate the performance of a dynamic claims team by leveraging your leadership skills and insurance expertise. Guide staff in achieving operational excellence while balancing management and hands-o...
5 days ago
Offensive Security Technical Lead
$105K - $231K *
Innovate with us to lead offensive security initiatives, overseeing complex penetration testing and red-team efforts. This strategic role enhances federal cybersecurity by mitigating threats and ensur...
1 week ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.