Support Escalation Engineer Remote Jobs

Pioneer the future of enterprise collaboration platforms, leading a team to enhance Microsoft 365 and ensure compliance for over 13,000 users. Drive innovation and strategic initiatives while managing...

Shape the future of security engineering by embedding robust practices into development. Collaborate with engineers to enhance platform security, automate compliance, and build scalable tools that emp...

Drive customer success by ensuring seamless onboarding and product adoption. Collaborate with cross-functional teams to enhance user experience and deliver strategic value, while managing implementati...

Transform client operations by leading SAP projects, ensuring alignment with business goals, and fostering strong relationships. Drive innovation and efficiency through expert guidance in SAP solution...

Pioneer partner success by leading technical enablement for contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to empower par...

Champion innovation by enhancing our cloud infrastructure and automating operations. Collaborate with cross-functional teams to drive AI-powered solutions and ensure software reliability in a dynamic...

Join us to drive full-cycle sales of an innovative AI platform, engaging top audit and advisory firms. Build relationships, implement strategies, and redefine industry standards while navigating compl...

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

Join a dynamic engineering team to build and maintain production platforms, driving architectural decisions and mentoring junior engineers while ensuring system reliability and integration with IT Sec...

Empower clinical excellence by leading educational initiatives in Emergency Services, enhancing staff competency and patient care through evidence-based practices and collaboration with nursing leader...

Accelerate progress at the forefront of Agile transformation, managing complex projects and providing strategic guidance to enhance program effectiveness and stakeholder engagement across diverse team...

Shape the future of secure member authentication by leading a senior team in building innovative identity solutions. Drive technical decisions and design across the customer identity stack, ensuring r...

Join a dynamic team to drive revenue by collaborating with account management, presenting technical solutions, and enhancing the sales process. Leverage your expertise in software analysis and custome...

Champion the optimization and configuration of Epic Tapestry applications, ensuring seamless integration and operational excellence across payer workflows. Collaborate with stakeholders to translate r...

Transform customer advocacy into a strategic engine, leading end-to-end review programs across key platforms. Drive market proof and competitive differentiation while collaborating cross-functionally...

Join a dynamic team as you leverage your pre-sales expertise to empower SMB/Commercial customers in cloud security. Deliver impactful demonstrations and training while collaborating with account execu...

Optimize medical device utilization in health systems by leveraging expertise in cardiovascular, interventional radiology, and general surgery. Collaborate with stakeholders to drive cost reduction an...

Create and implement robust security architectures across enterprise, cloud, and infrastructure environments, ensuring compliance with industry standards while guiding security initiatives and influen...

Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...

Join a team that's driving growth by building strategic partnerships with K-12 education leaders. This role focuses on managing a regional portfolio, executing sales strategies, and presenting innovat...

Lead the development of scalable systems, balancing individual contributions with technical guidance. Collaborate across teams to tackle complex engineering challenges in security and AI, while evolvi...

Empower customer success by managing complex relationships in the Public Sector and Education. Drive renewals, retention, and growth strategies while navigating procurement processes and aligning cust...

Join a team that's transforming healthcare by driving strategic account growth and solving complex identity challenges. Collaborate with cross-functional teams to deliver measurable outcomes and enhan...

Join a team that's dedicated to enhancing data quality and governance. Contribute to building robust data platforms and ensure reliable data-driven decision-making through effective testing and automa...

Empower your career by supporting executive leadership in driving analytics initiatives. Collaborate across functions to enhance strategic goals and governance, while guiding the development of key an...