Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$120K - $156K *

Lead transformative Digital Workspace solutions by leveraging Microsoft 365, Cloud, and Security technologies to design innovative architectures that align businesses with modern IT environments, whil...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $156K *

Shape the future of Digital Workspace solutions by partnering with sales teams to design and deliver innovative enterprise solutions that integrate Microsoft technologies, driving revenue growth and e...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $156K *

Engineer innovative Digital Workspace solutions, integrating Microsoft cloud technologies to enhance enterprise IT environments. Collaborate with sales and technical teams, providing consultative expe...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $180K *

Discover new market opportunities by proactively engaging with mid-market and enterprise clients, managing pipelines, and collaborating closely with leadership to close deals in a dynamic, travel-frie...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $180K *

Pioneer growth by driving new business development initiatives, engaging mid-market and enterprise clients, and building a robust pipeline, while operating autonomously and collaborating with leadersh...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Elevate your career by collaborating with diverse stakeholders to design and present innovative solutions tailored to client needs. Leverage your technical expertise while engaging in a dynamic work e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $156K *

Lead the charge in designing innovative Digital Workspace solutions while driving customer success through consultative selling and technical leadership. Be a trusted advisor, bridging business object...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Help us empower customer success through strategic relationship management, ensuring clients achieve business outcomes. Leverage your expertise in banking solutions to engage stakeholders, drive renew...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $193K *

Unlock potential by leading the design of scalable AI architectures and integrating innovative solutions that drive business growth while ensuring security, reliability, and ethical practices in AI de...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$115K - $160K *

Contribute to strategic advisory engagements focused on enhancing cybersecurity programs, developing tailored initiatives, and creating impactful reports for clients across diverse industries, while s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K *

Join a team that's dedicated to designing and maintaining secure cloud and infrastructure solutions while collaborating across departments to deliver exceptional client support and proactive maintenan...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$85K - $102K *

Elevate your career by designing and maintaining secure client infrastructures. Join our team to tackle complex challenges in cloud solutions while collaborating with various stakeholders and mentorin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive AI growth workflows that enhance internal and customer-facing processes. Collaborate cross-functionally to launch features quickly while analyzing metrics to improve business outcomes and custom...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $170K *

Drive transformative sales by establishing key relationships with enterprise clients, leveraging consultative techniques to address their needs through innovative technology and solutions, while consi...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $145K *

Lead a dynamic team of engineers to shape the future of power systems. Oversee transmission studies, enhance client relations, and drive process improvements while developing talent and maintaining pr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$270K - $300K *

Unlock potential by driving business growth within existing accounts through a consultative sales approach. Collaborate effectively with customers to understand their needs and articulate our value, c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive revenue growth and expand customer relationships in the Enterprise sector by coordinating sales efforts, leveraging AI solutions, and implementing strategic business plans to achieve quarterly t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in driving revenue growth through strategic partnerships in the Salesforce ecosystem, focusing on complex deals and executive relationship management to position the company as the go...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead consulting projects that enhance client success through integrated solutions. Engage with enterprise clients, manage project lifecycles, and utilize best practices to deliver high-quality results...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Join a team that's driving innovative partner strategies to increase revenue through enterprise IT sales. Leverage your experience to build relationships and manage complex sales cycles, influencing C...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Engage with strategic partners to drive revenue growth through innovative sales strategies. Leverage your expertise in enterprise IT sales and develop executive relationships to establish preferred pa...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead transformative sales initiatives by cultivating strategic partnerships, driving growth and delivering revenue through new-logo acquisition while managing enterprise-level client relationships for...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Champion revenue growth and partnership synergies through strategic sales initiatives, driving acquisition of new logos while building executive relationships within the partner ecosystem to support d...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Accelerate the performance of a dynamic claims team by leveraging your leadership skills and insurance expertise. Guide staff in achieving operational excellence while balancing management and hands-o...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $231K *

Innovate with us to lead offensive security initiatives, overseeing complex penetration testing and red-team efforts. This strategic role enhances federal cybersecurity by mitigating threats and ensur...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.