Support Escalation Engineer Remote Jobs

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Build trusted relationships and drive cloud transformation strategies for key customers by collaborating closely with internal teams to ensure alignment with strategic business goals and optimizing ac...

Lead high-impact incident response in complex cloud environments, coordinating major security incidents. Manage a team, drive improvements, and implement AI tools for effective investigations while en...

Lead complex technology implementations, guiding cross-functional teams from strategy through execution, while managing client relationships in a remote consulting environment focused on modernizing D...

Join a dynamic team of experts to design and optimize Azure cloud solutions, ensuring security, scalability, and efficiency. Collaborate across departments to develop robust infrastructures, implement...

The Account Executive at ScaleOps will be responsible for managing the entire sales process for cloud-native infrastructure solutions, working closely with a Sales Engineer. This role requires a passi...

Elevate your career by providing advanced support and engineering for complex Identity Manager environments. Analyze, troubleshoot, and enhance NetIQ Open Text Identity Manager applications while coll...

Optimize your expertise in operations management by cross-training across applications, troubleshooting system issues, and delivering successful software deployments while ensuring customer satisfacti...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Optimize customer success through strategic guidance and expert support, cultivating strong relationships to address complex technical challenges with Red Hat infrastructure and solutions while enhanc...

Optimize customer identity solutions as a technical partner, driving sales success and empowering clients through tailored implementations and a deep understanding of identity systems and architecture...

Lead the charge in ensuring software quality by applying testing expertise across complex applications. Collaborate with teams to execute test plans, analyze results, and uphold industry compliance wh...

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

Elevate customer security outcomes as a SecOps Technical Success Manager! Cultivate deep relationships, drive engagement, and enhance value realization in cybersecurity solutions while collaborating a...

Drive business growth by owning the complete sales cycle and fostering lasting relationships. Utilize consultative sales techniques to identify opportunities and align solutions with customer needs in...

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

Drive growth by championing eGain AI solutions within Cisco's contact center market, cultivating client relationships, and expanding service automation. This sales role focuses on leveraging existing...

Join a team that's focused on executing technical integration for client projects. Leverage your data analysis skills and project management experience to drive successful implementations and enhance...

Elevate customer service capabilities by managing ServiceNow CSM and AI features. Collaborate on integrations, support operational processes, and ensure compliance with governance frameworks to enhanc...

Oversee and enhance ServiceNow Customer Service Management capabilities, ensuring seamless case resolution and service delivery. Manage AI implementations and governance, while maintaining operational...

Lead the charge in designing scalable financial solutions that enhance lending and credit card technologies. Collaborate across teams to modernize systems and mentor engineers, driving impactful innov...

Lead the charge in delivering comprehensive technical support for global infrastructure, ensuring optimal performance of middleware systems and successful integration across cloud platforms and partne...

Champion automation and scalability by designing cloud infrastructure, managing CI/CD pipelines, and optimizing site reliability. Collaborate with engineering teams to enhance performance, security, a...

Unlock potential by leading technical presentations and customer solutions, driving impactful sales engineering for security technologies while collaborating globally to shape cloud-enabled futures...