Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$130K - $240K *

Lead strategic initiatives for key Provider clients to enhance business growth, drive performance, and strengthen relationships. Collaborate with cross-functional teams to deliver impactful solutions...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Transform the future of healthcare sales by driving revenue growth, cultivating key client relationships, and leveraging cutting-edge AI solutions in this dynamic role. Your expertise will help expand...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Transform enterprise data initiatives by designing and maintaining scalable data pipelines on the Databricks platform, collaborating with technical teams to deliver high-quality AI-driven data solutio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Transform industrial automation by leading SCADA project execution, designing Ignition solutions, and ensuring seamless integration and client collaboration for diverse clients. Drive digital transfor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Accelerate progress at driving net new business through effective outside sales. Manage a diverse pipeline with automotive partners, leveraging insights and competitive knowledge while achieving commi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Join a team that's revolutionizing Workday solutions by leveraging your expertise in HCM and Security. You will support clients post-go-live, ensure strategic delivery, and enhance the practice throug...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Champion revenue growth by cultivating strategic relationships and driving sales initiatives. Leverage expert knowledge to navigate complex client requirements and exceed targets with effective negoti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Join a dynamic team to ensure uptime and reliability of a cutting-edge HPC platform. Leverage your SRE skills to tackle operational challenges and implement systemic improvements for ongoing high avai...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Pioneer Workday Integration solutions, enhancing client software connections and optimizing investment value. Collaborate on best practices while educating clients and creating innovative designs with...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$260K - $280K *

Drive partner sales strategy and revenue growth in the US East Coast. Collaborate with cross-functional teams to enhance partner capabilities and create mutual success. Leverage your expertise in exec...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $121K *

Lead client relationships and drive account growth through strategic engagement and consultative support, employing a passion for performance marketing and technology to enhance their success with the...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Join a dynamic team and lead the product marketing strategy for innovative security solutions, driving growth and market presence through impactful messaging, positioning, and cross-functional collabo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock potential by driving revenue growth through strategic account management and demand creation in the semiconductor sector. Collaborate with channel partners to exceed sales targets and build str...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $180K *

Join a team that's building and scaling strategic alliances with top GSIs. Leverage your experience to create impactful partnerships, drive revenue, and establish Vanta's presence in the cybersecurity...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $179K *

Transform the software development lifecycle by leading a dynamic Scrum Team, prioritizing user stories, and ensuring seamless collaboration across teams to enhance code delivery and software quality...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Engineer innovative data platforms using Azure, Databricks, and Snowflake. Lead the design and development of secure solutions, empowering AI-driven analytics and best practices for data governance in...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$63K - $105K *

Unlock potential as a Field Service Technician, focusing on installation, configuration, and maintenance of customer systems. Enjoy dynamic responsibilities and collaboration, with opportunities to wo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $120K *

Join a dedicated team delivering Tier 2 and Tier 3 support for mission-critical Army applications. Utilize strong problem-solving skills to enhance user experience while collaborating with cross-funct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Engage with teams to architect and deliver innovative AWS solutions, driving cloud strategies and client success. Contribute your expertise to multi-account configurations and complex disaster recover...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $150K *

Grow your career with a dynamic role focused on building relationships and driving sales within U.S. Federal Civilian agencies. Lead mobile security initiatives, collaborate cross-functionally, and ac...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $170K *

Lead project initiatives by managing complex implementations of AI solutions, collaborating with cross-functional teams to ensure timely delivery, and driving continuous improvement of project process...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $140K *

Execute strategies for public sector marketing, driving demand and pipeline growth through integrated campaigns and partnerships, while measuring impact to inform future initiatives in a fast-paced en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$142K - $230K *

Grow your career with a key role driving customer success in advanced deployments of security solutions. Collaborate with top-tier executives, optimize cloud transformations, and enhance product adopt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $325K *

Accelerate progress at a leading global HR platform by driving new business growth through strategic customer relationships, delivering impactful solutions, and exceeding sales objectives in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$107K - $172K *

Accelerate progress at the forefront of data center engineering by independently designing and managing complex infrastructure solutions, ensuring optimal performance and operational excellence across...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.