Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$88K - $154K *

Join a team that's redefining process engineering in semiconductor water treatment. Leverage your expertise in ultrapure water and wastewater systems to design, optimize, and implement essential solut...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$250K - $300K *

Accelerate your career by leveraging your expertise in data storage solutions to empower clients. Collaborate with sales teams to develop tailored strategies, ensuring seamless integration and optimal...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$183K - $193K *

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Discover your potential while enhancing product data accuracy and governance. In this role, you'll lead data management initiatives, ensure ERP integrity, and collaborate with cross-functional teams t...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate organizational growth by leading the business analysis team and bridging technical solutions with business objectives. Drive strategic initiatives, mentor analysts, and champion process imp...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $187K *

Unlock reliability and innovation as a Site Reliability DevOps Engineer. Drive architecture, optimize performance, and automate deployment across teams, ensuring seamless experiences and operational e...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $225K *

Unlock customer value by leveraging your technical expertise to guide enterprises in making informed decisions. Collaborate with sales teams to drive growth and cultivate relationships, ensuring align...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Drive transformative sales strategies by engaging enterprise clients in complex integration solutions, fostering relationships, and exceeding performance metrics to elevate digital innovation across v...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $144K *

Shape the future of building automation systems as a Lead Systems Engineer, driving project leadership in complex BAS and EPMS designs for data centers. Collaborate with teams, manage resources, and e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$201K - $335K *

Partner with us to drive customer success and adoption of our innovative solutions. As a key technical resource, engage with enterprise clients, deliver expert support, orchestrate onboarding, and cul...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $105K *

Develop strategic relationships with key customers to enhance developer productivity and drive business success. Collaborate across teams to ensure customer satisfaction while managing a high volume o...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$58K - $107K *

Advance data integration by programming T-SQL transformations for client projects. Collaborate with teams to ensure quality solutions, support clients, and adhere to project deadlines within a flexibl...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $118K *

Transform infrastructure resilience as you design and maintain cloud systems across AWS, Azure, and GCP environments. Handle disaster recovery, security compliance, and CI/CD automation to ensure opti...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $117K *

Lead the charge in transforming cloud infrastructure to enhance our digital health platforms. Collaborate with teams to design, implement, and optimize secure, scalable solutions while ensuring effici...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$99K - $110K *

Lead the transformation of Customer Success Operations, using your expertise to enhance reporting, drive strategic initiatives, and collaborate cross-functionally. This role requires analytical skills...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K *

Unlock new opportunities by driving growth in the insurance tech space. Collaborate with clients to enhance their operations while achieving sales targets. Join a dynamic team redefining the industry...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Lead the charge in expanding revenue streams and acquiring new enterprise accounts. Own the sales cycle by collaborating with cross-functional teams, maintaining customer relations, and driving key ac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion automated testing excellence by overseeing QA standards, driving cross-functional collaboration, and ensuring robust software quality throughout the life cycle, from development to deployment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by partnering with Enterprise customers to deliver tailored Oracle Cloud solutions, enhancing partnerships through technical and financial expertise, while driving product innovation...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in designing and automating cloud infrastructures across AWS, Azure, and GCP. Empower clients to drive cloud adoption through secure, scalable solutions, and mentor teams while enhanci...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $195K *

Transform the strategic direction of National Accounts, managing growth and profitability through valued client relationships while enhancing customer service delivery and executing tailored business...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $180K *

Unlock your potential as a Hardware Systems Engineer, driving innovation in server technologies and ensuring hardware reliability through validation testing and automation. Collaborate cross-functiona...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$175K - $225K *

Drive innovation and growth as a leader in cloud solutions strategy, leveraging market insights and cross-functional collaboration to deliver impactful services that enhance customer success and profi...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$103K - $162K *

Join us to design and develop innovative AI solutions for a complex benefits ecosystem. Collaborate with cross-functional teams and contribute to impactful projects while mentoring junior engineers on...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $100K *

Champion innovation in cloud services by overseeing operations, ensuring system health, and bridging communication across teams. Utilize technical skills to analyze data, troubleshoot issues, and driv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.