Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$150K - $250K *

Join a dynamic team to provide expert cybersecurity solutions, collaborating with clients to understand security needs and develop innovative services. Leverage your cloud security knowledge to enhanc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Elevate your career by designing and implementing high-impact automated test scripts. Play a key role in optimizing software development processes through meticulous planning, strategic test execution...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Empower global operations as you lead seamless service transitions and testing initiatives. Collaborate with teams worldwide, ensuring compliance and quality standards are met for operational readines...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Unlock potential by leading cloud infrastructure projects that drive innovation and ensure timely delivery while collaborating with diverse technical teams to meet enterprise architectural and securit...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$102K - $147K *

Shape the future of business development by driving new client acquisition within large enterprises, managing full sales cycles and fostering C-suite relationships to consistently meet sales targets a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Shape the future of cloud security by designing and securing complex cloud environments across GCP, Azure, and AWS, while providing strategic guidance and enhancing compliance for clients with a focus...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $163K *

Lead the charge in managing and enhancing client relationships, ensuring top-tier service delivery while navigating complex operational challenges and driving client satisfaction through proactive sol...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Unlock potential by leading advanced EMT modeling and power system studies. Collaborate with leadership to enhance energy strategy while mentoring junior engineers and delivering quality results for c...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$143K - $179K *

Unlock potential by shaping the developer experience across multiple products. Engage with diverse teams to improve tools and resources, while creating impactful content and fostering understanding fo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $120K *

Transform business growth by driving revenue through strategic account management and solution selling. Collaborate cross-functionally to meet quarterly sales goals and enhance customer relationships...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$191K - $239K *

Join a team that's revolutionizing developer engagement. As a key contributor, you'll enhance the developer experience for our expanding product suite, creating tools, content, and connectivity soluti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Pioneer growth by managing an Enterprise territory, driving sales, and building relationships to convert leads into clients. Leverage your expertise in full-cycle sales to achieve targets and expand o...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $130K *

Grow your career by driving strategic sales initiatives with executive clients. Utilize your consultative approach to forge meaningful partnerships, generate new business, and lead collaborative effor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $130K *

Transform client relationships through consultative selling, driving growth and innovation at the executive level. Collaborate within a dynamic team environment to unlock new business opportunities an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Empower your career as you drive B2B sales, manage relationships, and close deals in a dynamic environment. Utilize your consultative skills to excel in a remote position that requires effective terri...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $144K *

Solve B2B challenges as a Solutions Engineer, leveraging AV/IT expertise to create tailored solutions. Engage clients, understand their needs, and drive business growth through strategic education and...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$85K - $144K *

Unlock your potential by partnering with B2B clients to deliver tailored AV/IT solutions. Leverage your technical acumen and strategic insight to drive growth, enhance customer experiences, and meet s...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Elevate business growth through strategic sales and consultative partnerships, driving success in clinical research services. Collaborate with pharma and biotech leaders to enhance global health while...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$141K - $238K *

Drive long-term success by leveraging expertise to manage and expand high-value client relationships while delivering tailored solutions and exceeding revenue objectives. Become a trusted advisor and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $150K *

Drive the transformation of professional services by leading teams in modernizing state implementations and fostering client relationships. Own the quality and efficiency of delivery across diverse se...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $110K *

Partner with us to enhance our platform and develop innovative solutions. In this entry-level role, you will work on web applications, maintain code, and collaborate with teams to drive project succes...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Transform product vision into actionable technical specifications while fostering collaboration across teams. Drive strategic solutions and integrations on a scalable platform, ensuring clarity and op...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Pioneer automation in the mainframe arena while mentoring a skilled team. Drive efficiency through Ansible expertise, ensuring optimal system performance and seamless operational workflows...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Help us drive new business and expand our reach across enterprise finance organizations by managing the full sales cycle. Collaborate with teams to refine our approach and influence product direction...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $110K *

Shape the future by managing complex customer deployments, ensuring successful integration and collaboration across teams. Engage with stakeholders to drive project success in a trusted, dynamic envir...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.