Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$70K - $95K *

Support strategic client accounts by managing project timelines and ensuring compliance with patient experience data collection. Collaborate with internal teams and provide expertise to keep client ne...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Drive enterprise transformation with AI solutions. Engage directly with global customers to deploy innovative workflows and achieve measurable impacts using advanced engineering practices in dynamic e...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $187K *

Transform your career by leading product marketing for innovative healthcare solutions. Drive market strategies, ensure product alignment, and amplify user engagement across North and Latin America in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $218K *

Join a team that's redefining marketing technology enablement by leading strategic programs that drive successful adoption and transformation across the organization. Your expertise will empower teams...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $121K *

Join a team that's innovating healthcare solutions by designing scalable and maintainable software systems. Collaborate with cross-functional teams to enhance applications and backend services, levera...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $108K *

Support healthcare providers by performing preventive maintenance and repairs on medical equipment, ensuring optimal performance and patient care while maintaining strong customer relationships and ad...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$90K - $120K *

Engage with cross-functional teams to modernize fiscal data processes and enhance financial reporting. Streamline user access while ensuring compliance and operational excellence within project timeli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$85K - $100K *

Innovate and optimize workflows as a JIRA Administrator to enhance collaboration and manage projects across our Health System. Utilize agile project management principles to design effective JIRA conf...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Bring your expertise to solving complex customer problems, collaborating with sales teams and partners to drive substantial deals by demonstrating Snowflake’s value throughout the sales cycle and enha...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$73K - $101K *

Empower customers by installing, troubleshooting, and maintaining medical equipment while ensuring high service quality in diverse healthcare environments. Collaborate with cross-functional teams to e...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $150K *

Champion integration services sales by driving complex cycles with Fortune 500 clients. Leverage technical expertise and consultative approaches to design tailored IT solutions that boost business out...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $110K *

Empower your career as you lead complex customer implementations, drive engagement and renewals, and foster strategic relationships with district executives to ensure success and adoption of our SaaS...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$145K *

Advance your sales career by driving innovative medical device solutions in a dynamic territory. Collaborate with healthcare professionals to enhance patient care through effective product implementat...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Transform cloud infrastructure through innovative deployment and optimization. Collaborate across teams to enhance performance and scalability for mission-critical federal applications. Drive initiati...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$109K - $137K *

Lead cross-functional initiatives and align organizational strategies with execution. Drive high-impact programs across diverse teams, managing complexity and stakeholder engagement to deliver measura...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Transform healthcare operations by leading modernization initiatives. Collaborate across teams to optimize processes, enhance efficiency, and ensure successful implementation of enterprise initiatives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Join a team that's shaping the future of higher education by leveraging cutting-edge technologies. Engage closely with institutions to drive impactful solutions that enhance research, student experien...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $180K *

Lead the charge in securing high-value enterprise deals while collaborating with partners to create strategic sales opportunities for targeted Fortune 250 accounts. Drive regional sales strategies to...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Transform the landscape of Enterprise Risk Management by leveraging your expertise in OFSAA ERM. Collaborate with stakeholders to enhance regulatory compliance and optimize processes across financial...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $250K *

Lead the charge in exceeding sales targets by mastering value propositions, cultivating customer relationships, and collaborating with internal teams to drive strategic solutions. Engage with the mark...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $250K *

Empower your career with a role that drives strategic sales initiatives and cultivates strong customer relationships. Collaborate with internal teams to tailor solutions and exceed revenue targets whi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Lead a team in data modernization, developing strategies to enhance data integration and governance while improving quality and timeliness in public health data management efforts. Drive innovation an...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$125K - $200K *

Champion enterprise architecture initiatives by aligning technology strategies with business goals, leading complex project executions, and fostering trusted customer relationships to enhance organiza...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $300K *

Lead the charge in building innovative SAP solutions that enhance core operations. Oversee engineering teams, drive architectural decisions, and collaborate cross-functionally to align technology with...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.