Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$100K - $110K *

Champion the Medicare client experience by guiding individuals through complex Medigap solutions, coordinating enrollment processes, and providing expert consultations to enhance understanding and max...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Elevate your career by designing and presenting innovative Azure-based solutions. Leverage your expertise to transform business needs into scalable architectures, driving client success while collabor...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$101K - $140K *

Partner with us to drive client success by nurturing relationships with C-Level executives, identifying growth opportunities, and ensuring optimal value delivery across a portfolio of Large Enterprise...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $175K *

Drive growth in a critical territory by leveraging your SaaS sales expertise to build relationships and expand market presence. Collaborate with clients to deliver value and guide them through their d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $135K *

Help us drive indirect revenue by building lasting partnerships, executing strategic plans, and enhancing sales performance in a dynamic environment. Thrive in a collaborative role that champions part...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$388K - $500K+*

Join a team that’s shaping AI integration for enterprise applications. Collaborate with engineers, product managers, and designers to build scalable solutions and enhance workforce productivity while...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $244K *

Drive operational readiness and project management excellence across teams, fostering collaboration and continuous improvement while ensuring alignment with business strategy and customer commitments...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Empower our global customer support and sales efforts, focusing on satisfaction and service excellence. As a vital team member, drive sales growth, develop customer relationships, and negotiate contra...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $150K *

Innovate with us as a Senior Cloud Engineer, shaping scalable application infrastructure and leading high-availability practices across AWS and Azure. Collaborate with development teams to deliver rel...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $150K *

Unlock your potential as you drive enterprise sales of AI solutions, fostering collaboration and engagement with partners to secure large deals and expand market presence, all while navigating complex...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Transform project management for federal IT programs by leading the transition of critical infrastructure operations, ensuring schedule integrity and effective stakeholder coordination across multiple...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$67K - $166K *

Drive successful partnerships by managing key MSP relationships and strategies. Optimize joint business planning, enable growth through training, and collaborate cross-functionally to elevate partner...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K *

Partner with us to drive enterprise sales in the fleet sector. Utilize your consultative selling skills to build relationships, manage complex sales cycles, and collaborate with cross-functional teams...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Champion the management of diverse teams to ensure efficient claims adjudication, guide technical processes, and promote client relationships while driving continuous improvement and high-quality outc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Champion the growth of major OEM accounts by building strong relationships and delivering customer satisfaction through strategic solutions and effective communication, managing commercial disputes an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $128K *

Elevate security standards by managing a comprehensive compliance program for a large-scale government application, ensuring robust protection across environments through the implementation of NIST, S...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $155K *

Innovate robust data frameworks to enhance enterprise data solutions. Collaborate with stakeholders to ensure high-quality data transformation and maintain automated workflows, driving strategic decis...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $293K *

Lead the charge in transforming clinical operations for integrated health, enhancing care delivery and provider performance through innovative programs and strategies. Collaborate across payers and pr...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$87K - $293K *

Empower your career by leading clinical operations transformations that enhance care delivery, optimize resource utilization, and improve provider performance across healthcare settings. Drive innovat...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$87K - $293K *

Join a team that's dedicated to transforming healthcare delivery through innovative care models. You will spearhead initiatives that enhance patient outcomes, streamline operations, and promote collab...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $120K *

Join us to design and maintain robust client/server applications using C# and SQL Server. This role requires problem-solving skills and a focus on delivering high-quality, performant solutions in a co...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Take ownership of Workday HCM configuration and support, collaborating with teams to optimize business processes in payroll, benefits, and analytics. Leverage your expertise to ensure data integrity a...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Shape the future of enterprise sales by driving direct engagements, cultivating relationships, and achieving sales goals. Collaborate with teams to deliver winning proposals and negotiate business ter...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Drive enterprise-level solutions as a Workday Analyst, leading payroll, absence, and time tracking configurations. Collaborate across teams to optimize functionality, ensure compliance, and enhance us...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.