Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$96K - $134K *

Unlock potential by spearheading Data Management initiatives that standardize data definitions, enhance governance, and streamline integration workflows, ensuring data quality and compliance across sy...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Drive innovative data solutions by collaborating with cross-functional teams to turn client needs into effective, scalable technical architectures that enhance business value and support growth in mar...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $154K *

Lead the development and delivery of production-ready software, ensuring reliability and driving best practices in CI/CD. Foster team growth through effective communication and a passion for continuou...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Support seamless communication between IT and clients, driving project success and technology delivery while monitoring client initiatives and resolving issues to ensure satisfaction and performance o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $142K *

Transform your career by partnering with Sales to provide technical leadership, solve customer challenges, and demonstrate the value of solutions in a dynamic, collaborative environment focused on dri...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

Deliver results as an Account Executive, managing the full sales cycle from prospecting to closing while leveraging market data and technology to meet client needs and enhance sales performance...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$72K - $130K *

Drive client satisfaction by managing incentive programs and optimizing engagement, leading client interactions, and ensuring quality execution and performance management across diverse teams and stak...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$122K - $175K *

Join us in shaping a global partner incentive strategy that drives growth and enhances partner engagement. Lead program execution and cross-functional collaboration to ensure alignment with strategic...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Lead the charge in driving sales performance by managing and mentoring a team of inside sales professionals, fostering customer relationships, and achieving growth targets within defined territories f...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$190K - $210K *

Engage as a Senior Integration Engineer, leading healthcare system interfaces. Drive end-to-end integration solutions, collaborating with IT leaders to ensure secure, scalable interoperability while e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$106K - $160K *

Engage with clients to design and implement customized integrations, enhancing telecom solutions. Collaborate globally to deliver tailored configurations, ensuring high-quality outcomes and client sat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$159K - $287K *

Drive the development of innovative government products while collaborating with federal stakeholders to solve complex challenges and ensure compliance. Lead product strategy from concept to deploymen...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$204K - $265K *

Contribute to cutting-edge data management solutions as a Senior Systems Engineer, providing pre-sales support and crafting innovative strategies to meet sophisticated customer needs in a dynamic envi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower your career by managing and expanding client relationships for national accounts. Leverage strategic insights to enhance client satisfaction and retention, advocating for client needs while dr...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$101K - $140K *

Drive success by consulting with C-level executives, managing major accounts, and implementing strategies that enhance client satisfaction and revenue growth across a diverse portfolio of high-tech or...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Analyze market opportunities and drive revenue growth by strategically managing customer accounts, optimizing product and service usage, and developing impactful sales plans within your territory...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Lead the charge in driving sales within SLED accounts, creating strategic plans, developing vital relationships, and negotiating terms to boost company growth and foster long-term partnerships in a dy...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Unlock potential by driving sales in SLED accounts, creating strategic plans, and fostering executive relationships to enhance market presence and achieve significant business growth in the South Flor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Grow your sales career by driving engagements in SLED accounts, implementing strategic plans, and fostering executive relationships to achieve sales targets and strengthen partnerships in a fast-paced...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Unlock sales potential by driving engagements with SLED accounts, formulating strategic plans, building executive relationships, and delivering competitive proposals to achieve sales excellence in you...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$140K - $145K *

Shape product strategy and lead a diverse team to drive innovation and enhance product management practices, aligning technology solutions with enterprise goals while fostering a high-performance cult...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $145K *

Grow your career with strategic leadership in technology product management. Drive innovation, mentor talent, and ensure alignment with organizational goals while managing complex product initiatives...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Collaborate with executive stakeholders to drive strategic sales initiatives in enterprise healthcare, focusing on relationship management and market expansion while achieving aggressive revenue growt...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $221K *

Shape the future of project management in the Lifesciences, Consumer Products, and Energy sectors. Lead teams to define project priorities and deliver PLM solutions, ensuring client satisfaction while...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Lead the charge in advancing Salesforce solutions for a critical 24/7 operation, mentoring team members, innovating product features, and enhancing best practices to support millions of customers effe...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.