Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
$90K - $130K *
Elevate your career by partnering with Sales to transform prospects' needs into innovative solutions, showcasing the power of AI. Drive technical wins and deliver compelling demos that prove value, wh...
Reposted 1 week ago
$120K - $150K *
Join a team that's building cutting-edge infrastructure for SAP agents. Leverage your expertise in ABAP and S/4HANA to enhance AI capabilities, improve agent performance, and debug systems, all while...
Reposted 1 week ago
$180K - $200K *
Accelerate progress at partner success by enabling solution design and integration. Engage with partners to enhance pipelines, drive technical validation, and foster long-term relationships that contr...
Today
$108K - $149K *
Drive strategic relationships with top analysts to enhance positioning and influence cybersecurity insights. Utilize AI tools to innovate workflows and improve analyst engagement, shaping the future o...
4 days ago
$72K - $100K *
Join a team that's driving large-scale AI infrastructure deployments, leading cross-functional initiatives, and ensuring operational excellence in technology solutions. Your leadership will enhance co...
2 weeks ago
$72K - $100K *
Shape the future of AI infrastructure by leading large-scale deployments. Drive project execution across complex technology domains, ensuring alignment with operational goals while mentoring teams and...
1 week ago
Technical Account Manager I - Tech Touch (Remote, CAN)
$77K - $105K *
Shape customer experiences by driving technical support and onboarding initiatives. Collaborate with teams to resolve issues, perform health checks, and ensure customer success, leveraging expertise t...
1 week ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Join a dynamic sales team as you drive growth in the SLED market with strategic territory management, fostering partnerships with channel partners, and exceeding sales goals through consultative selli...
6 days ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Join a dynamic sales team to accelerate growth in the SLED sector by implementing strategies to capture new accounts and enhance existing relationships, while exceeding sales quotas in a full-cycle en...
1 week ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Champion enterprise sales strategies by expanding SLED accounts, managing complex negotiations, and collaborating with channel partners to meet revenue goals. Drive new business opportunities while cu...
2 weeks ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Lead the charge in expanding our SLED business by developing and closing sales opportunities with enterprise clients. Collaborate with channel partners to achieve quotas while staying attuned to marke...
2 weeks ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Join us to drive growth in the SLED segment by capturing new accounts, building strong channel partnerships, and leveraging your expertise in cybersecurity solutions to exceed sales targets and enhanc...
2 weeks ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Shape the future of enterprise sales by driving success in SLED markets. In this dynamic role, you’ll develop strategies, manage key accounts, and collaborate with channel partners to achieve ambitiou...
1 week ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Unlock new growth in our SLED market by driving enterprise sales strategies, managing complex deals, and cultivating partnerships. Collaborate with cross-functional teams to exceed quotas and deliver...
3 weeks ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Accelerate your career by driving enterprise sales and expanding our SLED business. Leverage your expertise in cybersecurity solutions to develop strategies, manage opportunities, and achieve sales ta...
3 weeks ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Accelerate progress at driving enterprise sales by capturing new accounts and managing existing relationships. This remote role emphasizes pipeline development, sales strategy execution, and collabora...
3 weeks ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Champion sales growth by expanding SLED business through strategic account management, pipeline development, and collaboration with Value Added Resellers, while achieving assigned quotas in a dynamic...
1 week ago
Enterprise Sales Account Executive, SLED (North East)
$200K - $240K *
Optimize our SLED sales strategies and contribute to revenue growth by managing accounts, developing pipelines, and leading negotiations. Collaborate with channel partners and deliver proposals to enh...
3 weeks ago
$110K - $145K *
Execute strategic sales initiatives to drive revenue growth within assigned territories and key accounts, leveraging technical expertise to foster relationships and deliver impactful solutions to meet...
Reposted 5 days ago
Senior Manager, Enterprise Infrastructure - Networking
$120K - $150K *
Drive the global networking strategy and operations, ensuring seamless connectivity and security across diverse environments. Engage in vendor management, financial oversight, and technical leadership...
Reposted 3 days ago
$80K - $120K *
Accelerate progress at a fast-growing CPaaS company by driving sales of programmable communication solutions to enterprise clients. Own the complete sales cycle while collaborating with cross-function...
3 weeks ago
Slack Ecosystem Senior Manager
$172K - $260K *
Champion strategic partnerships in a dynamic ecosystem to drive Slack's platform adoption and AI innovation, leading integrations and collaboration with product teams to enhance partner engagement and...
3 weeks ago
Strategic Account Manager (Remote: US East Region)
$151K - $281K *
Join a team that's focused on driving high-value sales in the software space. Collaborate with C-suite clients, leverage innovative solutions, and foster impactful relationships while navigating the c...
3 weeks ago
Forward Deployed Solutions Engineer [Public Sector]
$90K - $130K *
Lead the technical engagement in sales processes, ensuring solid implementation of document processing solutions for Public Sector clients. Collaborate across teams to drive successful deployments wit...
Reposted 4 days ago
$110K - $130K *
Take ownership of enterprise sales by managing the complete cycle, from prospecting to contract execution. Build trusted relationships with decision-makers to drive business growth in a competitive Sa...
4 weeks ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.