Support Escalation Engineer Jobs in Ottawa, ON

Lead our cyber security team to enhance software and infrastructure security across cloud platforms, ensuring robust protections for systems serving emergency services globally and guiding developers...

Empower innovation in RAN solutions by providing expert technical support and troubleshooting. Collaborate across teams to enhance product performance and drive customer satisfaction. Lead initiatives...

Analyze and resolve complex customer issues with cutting-edge optical transmission systems. Collaborate with R&D and support teams to enhance product knowledge and customer experience in the rapidly e...

Drive technical support excellence by mentoring teams, solving complex issues, and ensuring service delivery readiness. Leverage advanced analytical skills to enhance customer satisfaction in a high-p...

Contribute to sales success by translating customer needs into tailored technology solutions. Engage in pre-sales activities, conduct demonstrations, and manage customer relationships with a focus on...

Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...

Optimize the customer experience by delivering tailored technical solutions, guiding evaluations, and transforming challenges into measurable outcomes, while thriving in a dynamic, customer-focused en...

Drive customer success by advising on cybersecurity solutions, optimizing threat detection, and enhancing overall security posture. Collaborate with cross-functional teams to boost customer engagement...

Join a team that's redefining IT reliability by leveraging your expertise in DevSecOps. Collaborate with government agencies to solve complex challenges and enhance systems using innovative technologi...

Grow your career as you engage in innovative DevSecOps solutions, leveraging your 10+ years of IT experience and problem-solving skills in a dynamic, high-impact environment while supporting a crucial...

Build strong relationships as you guide high-volume enterprise clients through technical onboarding, serve as their trusted advisor, and optimize their satisfaction and deliverability outcomes while d...

Transform user experiences by providing top-notch technical support to a diverse community. Collaborate with cross-functional teams to solve complex issues while ensuring high user satisfaction in a f...

Shape the future of managed services by driving new customer acquisition within the 1-9 employee segment. Manage the full sales cycle, engage decision-makers, and position N-able’s solutions to effect...

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

Drive innovative solutions by designing and developing software for hardware systems, ensuring product excellence through collaboration with multidisciplinary teams, and providing vital support to res...

Empower revenue growth by owning product demos, influencing product direction, and aligning needs across sales, product, and customer success teams to deliver exceptional engagement in healthcare tech...

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Champion automation and scalability by designing cloud infrastructure, managing CI/CD pipelines, and optimizing site reliability. Collaborate with engineering teams to enhance performance, security, a...

Lead the charge in delivering innovative submarine engineering solutions by driving systems integration, managing stakeholder requirements, and enhancing project practices for high-impact defense prog...

Lead the charge in designing and integrating advanced C-UAS systems, bridging operational needs with technical solutions while ensuring security and capability alignment in a multifaceted defense envi...

Tackle technical challenges and deliver innovative solutions to customers by engaging in product evaluations and configurations. Collaborate with cross-functional teams to shape the future of cloud se...

Join a dynamic MLOps team in transforming machine learning deployments. Engage with customers, troubleshoot issues, design features, and enhance software efficiency in a cutting-edge cloud environment...

Shape the future of DevOps by empowering developers with modern tools and workflows. Leverage your expertise to create engaging content, train teams, and build a vibrant community, enhancing productiv...

Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...

Champion daily security operations, ensuring compliance and safety. Collaborate with stakeholders to develop protocols and address site security issues, maintaining a secure environment for personnel...