Support Escalation Engineer Jobs in Houston, TX

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Deliver technical expertise in warranty support, resolving client issues, and driving improvements for power electronic systems while collaborating with internal teams and suppliers to ensure high-qua...

Empower customers by providing expert guidance and support in troubleshooting and resolving technical issues, ensuring seamless integration and optimal use of services in a fast-paced, technology-driv...

Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...

Join a dynamic team as you provide proactive, high-touch technical support for key accounts, ensuring success with large-scale Kubernetes deployment and fostering collaboration to enhance product perf...

Join a team that's dedicated to enhancing enterprise printer security standards across a vast federal environment, collaborating with various stakeholders to ensure compliance with security policies a...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Engage with key stakeholders to drive strategic capture and proposal efforts. Oversee solution development and narrative crafting, ensuring compliance and alignment with Army program requirements whil...

Empower clients by leading intricate network design and implementation projects. Utilize expert knowledge of Extreme Networks technologies to deliver tailored solutions that enhance operations while f...

Tackle the challenge of configuring and testing hardware and software in a simulated environment, ensuring seamless technology deployment for end-users through precise assembly, installation, and trou...

Join a team that's focused on delivering exceptional IT solutions and driving project success by optimizing system implementations and migrations while maintaining high standards of service and client...

Lead the charge in implementing technology solutions for clients, focusing on Exchange and SharePoint migrations, Azure infrastructure, and networking. Collaborate with project teams, ensuring client...

Collaborate with cross-functional teams to design, implement, and validate complex power system automation and protection solutions while mentoring team members and ensuring project quality and safety...

Lead the charge in ensuring the reliability and performance of a global cloud infrastructure. Collaborate with cross-functional teams to design and implement innovative monitoring solutions, optimizin...

Drive efficient systems maintenance by automating updates, enhancing security, and resolving network issues. Collaborate within a dynamic environment focused on optimizing training systems across mult...

Drive stakeholder engagement and requirements analysis to enhance Agile workflow management and support mission-critical projects in a dynamic software development environment...

Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...

Transform customer experiences by partnering with sales teams to solve complex business problems. As a solution expert, navigate mid-market accounts and showcase how Atlassian products elevate busines...

Unlock potential by driving operational stability and resilience across multi-cloud environments. Engineer automated security guardrails, design CI/CD pipelines, and ensure compliance with rigorous st...

Transform government IT infrastructure by leveraging cloud and hybrid solutions. Collaborate with US Federal agencies to drive sales and enhance monitoring capabilities, while maintaining strong relat...

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Engage with enterprise accounts to provide innovative software solutions. Use a consultative approach to identify opportunities and collaborate with teams. Drive growth through relationship-building a...

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

Optimize quality assurance processes within a federal consulting environment, driving compliance and operational excellence across program deliverables while fostering strong stakeholder collaboration...