Support Escalation Engineer Jobs in Dallas, TX

Lead the charge in driving customer success and product adoption by managing a team of Scale and Optimize Engineers. Foster innovation, enhance customer relationships, and ensure operational excellenc...

Lead the charge in transforming AI strategies into impactful solutions for revenue teams, collaborating closely with GTM leaders to drive innovation and measurable outcomes while enhancing engineering...

Join a dynamic team as you support sales operations by delivering precise price quotations and coordinating solutions. Collaborate across functions to drive business success and enhance customer relat...

Champion multi-platform enterprise engineering solutions, leading teams to enhance system performance, scalability, and reliability across business and infrastructure services while driving cross-func...

Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...

Empower scientific innovation by providing expert installation and maintenance of advanced analytical equipment. Build strong customer relationships while resolving complex issues and ensuring optimal...

Partner with us to drive project success in the F35 Systems Design team, ensuring timely delivery of Air and Mission System Capabilities while managing budgets, risks, and collaboration with technical...

Drive the success of F-35 operations by leading the maintenance team, ensuring compliance with standards, and collaborating with Polish Air Force leadership to meet operational goals and enhance aircr...

Innovate customer solutions by collaborating with sales teams to deliver tailored technical expertise, ensuring satisfaction and fostering long-term relationships through effective communication and p...

Unlock potential by leading complex engineering initiatives across Microsoft 365 collaboration services, ensuring secure, reliable solutions while mentoring engineers and enhancing platform health thr...

Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...

Unlock potential by joining a dynamic team as you craft and execute comprehensive software test plans for mission-critical applications, ensuring quality and reliability in a fast-paced, innovative en...

Transform quality assurance processes by applying engineering principles, leading investigations, and driving continuous improvement across design, production, and supplier domains to enhance product...

Engineer quality assurance processes to enhance product reliability and performance. Collaborate with cross-functional teams to address quality issues, conduct evaluations, and implement corrective ac...

Join a team that's dedicated to enhancing customer success through technical expertise. You'll build strong relationships with enterprise clients, guiding them in adopting our products and ensuring th...

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

Elevate digital manufacturing by configuring and deploying MES capabilities, collaborating with cross-functional teams to enhance aircraft production processes and ensure operational excellence in a d...

Join our team to perform system-level testing and integration for advanced avionics on F-16 and T/FA-50 platforms. Collaborate with engineers to develop test procedures and troubleshoot in lab and fli...

Unlock potential by managing the F-35 Radar team's technical development, overseeing proposals, and ensuring budget integrity while collaborating with suppliers and stakeholders to drive project succe...

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

Unlock potential by serving as a customer-facing security expert, guiding clients through OT/IoT security projects. Collaborate with stakeholders to enhance security offerings and drive business objec...

Lead the charge in delivering innovative OT/IoT security solutions while collaborating with clients to enhance their cybersecurity posture. Utilize your expertise to educate teams and develop new serv...

Drive technical sales excellence by providing pre-sales support for SIEM and CTI solutions. Engage with enterprise accounts and partners, leveraging your expertise to foster relationships and achieve...

Elevate your career by designing and implementing innovative software solutions. Collaborate with cross-functional teams to enhance customer experiences while mentoring peers and integrating cutting-e...

Join a team that's pioneering innovative cloud solutions, tackling big data and machine learning challenges. Collaborate with top talent to enhance customer experiences and drive operational excellenc...