Support Escalation Engineer Jobs in Chicago, IL

Join a team that's driving sales and developing strategies for market growth by engaging with key clients and leveraging innovative solutions to enhance customer value and product adoption within the...

Partner with us to drive success as a Corporate Sales Engineer specializing in Next-Gen SIEM, collaborating with teams to unify security solutions and deliver exceptional customer experiences across a...

Grow your career with a collaborative team driving strategic technology solutions. Engage with clients to tackle business challenges by presenting innovative solutions while influencing product strate...

Empower customers by providing expert guidance and support in troubleshooting and resolving technical issues, ensuring seamless integration and optimal use of services in a fast-paced, technology-driv...

Optimize product security for connected devices by embedding security in every development phase. Collaborate with cross-functional teams to ensure resilient and secure solutions, mitigating risks and...

Optimize cloud customer success by leading technical operations, collaborating with teams, and ensuring service quality across a select portfolio in a dynamic, customer-focused environment...

Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Transform your career by providing critical technical support during the pre-sales evaluation phase. Leverage your deep identity management expertise to lead tailored POCs that showcase innovative sol...

Lead the charge in ensuring the reliability and performance of a global cloud infrastructure. Collaborate with cross-functional teams to design and implement innovative monitoring solutions, optimizin...

Empower infrastructure growth by building, maintaining, and troubleshooting systems. Engage in frequent travel to deliver expertise in system installation and support while collaborating with a skille...

Drive stakeholder engagement and requirements analysis to enhance Agile workflow management and support mission-critical projects in a dynamic software development environment...

Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...

Empower a transformative customer experience by designing intelligent automation workflows. Collaborate with cross-functional teams to prioritize use cases, implement solutions, and optimize execution...

Transform customer experiences by partnering with sales teams to solve complex business problems. As a solution expert, navigate mid-market accounts and showcase how Atlassian products elevate busines...

Transform government IT infrastructure by leveraging cloud and hybrid solutions. Collaborate with US Federal agencies to drive sales and enhance monitoring capabilities, while maintaining strong relat...

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Engage with enterprise accounts to provide innovative software solutions. Use a consultative approach to identify opportunities and collaborate with teams. Drive growth through relationship-building a...

Partner with us to drive impactful solutions for diverse business challenges, shaping innovative workflows through Slack. Collaborate with key stakeholders to showcase product value and guide clients...

Unlock strategic opportunities as a Principal Specialist Sales Engineer, expertly translating complex customer needs in Data Security for SLED and Healthcare sectors while collaborating with sales tea...

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Engage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonst...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...