Support Escalation Engineer Jobs in Chicago, IL

Lead initiatives to enhance customer support and operational excellence, managing a diverse team of engineers while driving project execution, financial performance, and service quality to exceed cust...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

Empower a global SRE function supporting a SaaS platform in Government. Contribute to reliability, observability, and incident response within a collaborative engineering team while honing your skills...

Pioneer transformative solutions by leading the software development lifecycle, fostering technical excellence, and mentoring others while engaging across diverse integration platforms and technologie...

Lead the charge in developing world-class technology solutions across the SDLC, driving integrations and fostering collaboration while mentoring peers in modern practices and frameworks. Own technical...

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...

Join a team that innovates in Epic Ambulatory implementation and workflow optimization, utilizing creative problem-solving to enhance patient care processes and clinical workflows. Bring your expertis...

Play a key role in engaging with customers to quantify business value and drive outcomes. Collaborate with stakeholders across teams to align efforts, document processes, and deliver impactful solutio...

Lead the charge in cultivating executive relationships in higher education SLED sectors. Drive sales strategies, manage complex cycles, and expand customer engagement while leveraging technical insigh...

Transform relationships within higher education, driving sales strategies and managing complex cycles to optimize solutions for public sector accounts. Combine technical knowledge and sales acumen to...

Join our dynamic team to implement data-driven marketing analytics solutions, focusing on Multi-Touch Attribution. Collaborate with clients and improve data pipelines for robust decision-making across...

Oversee workforce operations and staffing visibility for a major program. Drive coordination across teams to ensure efficient onboarding and clearance processes while managing staffing actions, risks...

Engage in technical leadership to develop and oversee server operations, manage data center infrastructure, and troubleshoot complex systems. Drive automation and provide support for cloud technologie...

Contribute to enhancing testing processes by designing and maintaining automated scripts, integrating tests into CI/CD pipelines, and collaborating with teams to improve application quality and Vetera...

Unlock potential by leading complex enterprise system transformations, guiding teams, and building strong client relationships to deliver high-quality BPMN process architectures for large-scale digita...

Unlock your potential as a Clinical Educator, delivering training and educational services to enhance patient care and support healthcare staff in achieving excellence in clinical practices...

Champion the development and implementation of SAP EAM solutions, oversee technical teams, and manage asset lifecycle processes to enhance operational efficiency and scalability in collaboration with...

Lead project management activities for comprehensive engineering services, ensuring client satisfaction and adherence to scope, timeline, and budget across internal and external collaborations...

Transform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs...

Contribute to transformative AI solutions by architecting advanced models and data strategies for major global enterprises, ensuring high standards of safety, alignment, and performance while collabor...

Elevate efficiency by analyzing workflows to identify automation opportunities. Collaborate with cross-functional teams to enhance documentation and governance processes through reusable AI prompts an...

Drive the growth of Professional Services in Higher Education. Collaborate with Field Sales to deliver strategic consulting solutions and effective project management, ensuring successful client engag...

Join a team that's driven to achieve in a fast-paced sales environment. You will manage the full sales cycle and develop strong client relationships, systematically generating leads and exceeding perf...

Discover the potential of cloud technologies by leading AWS/EMR infrastructure, managing high-performance computing solutions, optimizing data workflows, and driving agile project execution to enhance...