Support Escalation Engineer Jobs in Charlotte, NC

Champion next-gen IP routing solutions by driving validation and testing strategies, collaborating with cross-functional teams to enhance product quality, and mentoring engineers to ensure robust netw...

Champion the customer journey by engaging with teams to drive successful software delivery transformations. Leverage technical expertise and consultative skills for scalable service solutions that max...

Join a team that champions HR technology solutions, ensuring data accuracy and enhancing HR processes. Collaborate across departments to optimize systems and reporting while delivering actionable insi...

Engineer impactful mainframe systems, ensuring high performance and availability. Lead complex projects, mentor junior staff, and drive continuous improvements in a remote-oriented, collaborative data...

Champion automated solutions and streamline application release processes, leveraging advanced scripting and server administration skills to ensure optimal performance and reliability across deploymen...

Solve complex challenges by managing AWS infrastructure for a critical healthcare platform. Drive modernization, optimize costs, and ensure compliance while mentoring teams to enhance operational effi...

Join a team that's committed to delivering innovative metrology solutions and unmatched customer support. Drive revenue growth by providing exceptional consulting and training services to ensure succe...

Unlock potential by joining a dynamic Product Engineering team that develops innovative software solutions, collaborating closely to enhance a powerful risk and compliance platform while supporting yo...

Partner with us to drive product strategy and roadmap execution, bridging business needs and technical solutions to deliver innovative value-driven products in a fast-paced Agile environment while fos...

Lead the charge in redefining diagnostic ecosystems by driving product strategy for digital automotive solutions, ensuring seamless integration across teams, and maximizing operational efficiency in a...

Elevate VIP technical support by leading operations and mentoring a skilled team. Drive complex incident resolutions and enhance service delivery within a high-stakes environment, ensuring exceptional...

Accelerate progress at the intersection of Supply Chain Management and Finance by leading ERP architecture and implementation, driving strategic initiatives, and enhancing operational efficiencies thr...

Join a team that's innovating healthcare solutions by designing scalable and maintainable software systems. Collaborate with cross-functional teams to enhance applications and backend services, levera...

Join a team that's fostering innovation by implementing robust DevOps practices, enhancing CI/CD pipelines, and supporting dynamic environments while collaborating with key stakeholders and driving op...

Unlock potential by managing technical client relationships and driving alignment across teams. Collaborate on technical requirements, ensure product feasibility, and deliver training to foster succes...

Advance customer success by leveraging enterprise software expertise to enhance adoption, drive measurable outcomes, and strengthen strategic relationships. Collaborate cross-functionally to innovate...

Develop innovative software solutions by collaborating with engineers and stakeholders to enhance user experience and functionality in our integrated risk platform. Contribute to meaningful projects w...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Transform healthcare operations by leading technology-driven product initiatives. Collaborate with global teams to execute a strategic roadmap that enhances revenue cycles and operational efficiencies...

Pioneer client success through effective adoption of Workforce Engagement Management solutions, fostering impactful relationships, structured programs, and expert guidance to drive measurable operatio...

Unlock potential by leading cross-functional projects that enhance enterprise customer success through seamless collaboration with Product, Engineering, and Support teams, ensuring timely delivery of...

Take ownership of enterprise reporting by developing standardized frameworks and delivering actionable insights. Collaborate with cross-functional teams to influence decision-making and mentor junior...

Transform identity operations by managing and enhancing the ForgeRock IAM platform, ensuring system performance and reliability while developing custom solutions to meet diverse business needs...

Unlock potential by driving sales in the Federal sector, focusing on innovative security solutions. Collaborate with a dedicated team to expand market presence and secure relationships within Departme...

Champion precision health by owning client relationships and driving sales across Life Sciences and MedTech offerings. Leverage industry expertise to identify opportunities, collaborate with teams, an...