Support Escalation Engineer Jobs in Boston, MA

Empower customer success by serving as a trusted technical advisor, facilitating onboarding, driving product adoption, and ensuring long-term value through strategic collaboration with internal teams...

Discover a fulfilling career in engineering as you gain hands-on experience through comprehensive training, travel, and professional mentorship, shaping your expertise in complex turbine systems and c...

Lead the charge in developing technical expertise while gaining hands-on experience in field engineering. Engage in extensive training and travel to support power generation projects, ensuring the saf...

Partner with us to leverage your technical expertise, optimizing solutions for clients while driving sales success and customer satisfaction in a dynamic, collaborative environment...

Lead the charge in delivering innovative technical solutions that enhance customer satisfaction and account growth, while collaborating closely with sales partners to drive adoption of cutting-edge we...

Transform client experiences by leading implementation projects and ensuring seamless integration of services while managing timelines, deliverables, and stakeholder communication effectively for opti...

Empower the sales cycle by architecting innovative cloud contact center solutions. Utilize your technical expertise and client engagement skills to deliver scalable architectures that enhance customer...

Lead the charge in enhancing cloud reliability and efficiency through AWS expertise, automation, and effective collaboration across teams, driving performance improvement and operational excellence in...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Shape the future of client engagement by delivering innovative solutions. Collaborate with diverse teams, drive technical projects, and enhance customer satisfaction while ensuring successful implemen...

Lead the charge in designing and modernizing scalable ecommerce systems while managing a high-performing engineering team to ensure operational excellence and platform reliability aligned with busines...

Lead innovative cloud architecture solutions to enhance business value. Collaborate across teams to develop and implement strategies for cloud adoption, ensuring compliance with security standards and...

Pioneer innovative integrations as a Staff Forward Deploy Engineer, delivering effective solutions to customer challenges. Collaborate across teams to enhance product performance while leading technic...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Join as a Senior SRE to ensure robust production stability while driving AI innovation. Collaborate globally to automate processes in AWS/Kubernetes environments and influence key technology decisions...

Redefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive in...

Champion impactful sales initiatives in the observability sector, leveraging your expertise to support enterprise clients in optimizing their data strategies and driving revenue growth through tailore...

Elevate the future of healthcare data integration by developing scalable cloud-based tooling solutions with a focus on ETL processes. Collaborate across teams to enhance system performance and ensure...

Take ownership of building robust cloud-based tools to enhance data workflows. As a key member of our team, you'll design scalable solutions that improve performance, reliability, and security across...

Join a team that's redefining security operations by leading the development of scalable detection pipelines and enhancing telemetry quality to ensure swift incident response and continuous improvemen...

Transform cybersecurity strategies by owning the technical conversation, demonstrating platform value, and collaborating with teams to enhance customer relationships and drive growth in a dynamic mark...

Shape the future of embodied AI by leveraging your expertise in autonomy and robotics to solve critical challenges across various sectors. Collaborate with a team of experts, influence technology adop...

Optimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud plat...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...