Support Escalation Engineer Jobs in Boston, MA

Lead technical engagements as a trusted advisor, driving enterprise sales through expert solution design and strategic influence. Collaborate with teams to maximize customer outcomes and accelerate re...

Join our dynamic team as you leverage your expertise in cloud technologies, driving security and efficiency in cloud operations. Collaborate across departments to enhance our SaaS offerings while impl...

Lead the support and enhancement of software applications, collaborating with cross-functional teams. Tackle complex business challenges through innovative solutions while ensuring quality standards a...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...

Manage IAM/PAM systems, enhancing identity security for human and AI identities. Leverage expertise in SailPoint, BeyondTrust, and Microsoft Entra to develop strategies, mentor teams, and ensure gover...

Elevate your career by collaborating with sales teams to showcase Cresta's AI-driven solutions. You'll provide technical insights, conduct demos, and drive adoption while translating client needs into...

Support high-quality customer service for Nonprofit and Education Cloud platforms. Partner with various teams to resolve complex issues while meeting operational metrics, facilitate product feedback...

Shape the future of healthcare by driving customer success with innovative technical solutions across the US Eastern and Central territories. Enhance engagement, facilitate compliance, and foster long...

Join a dynamic team as you support and enhance customer experiences, automate processes, and develop innovative solutions that align with evolving engineering needs in a vibrant, fast-paced tech envir...

Champion technical resolution of complex customer incidents involving Windows EDR. Leverage systems engineering expertise and communication skills to diagnose failures and drive effective solutions in...

Engage in best-in-class customer support by installing, maintaining, and repairing complex analytical lab equipment. Utilize problem-solving skills to enhance lab productivity and foster strong custom...

Help us ensure system stability and drive enhancements in Oracle Siebel CRM through effective support, upgrades, and configuration. Join our team to optimize performance and provide crucial L2/L3 supp...

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

Transform operational excellence by providing expert technical support for autonomous mobility solutions. Collaborate globally to troubleshoot and resolve hardware issues, enhancing our cutting-edge r...

Innovate solutions by bridging sales and engineering, ensuring customer success through compelling technology presentations, and managing complex engagements that highlight the value of our offerings...

The Senior Sales Engineer will play a crucial role in enhancing the effectiveness and productivity of the Sales Team by partnering with Strategic Account Executives for product demonstrations and cust...

Transform your career as you lead tech-driven sales initiatives, drive security solutions for Fortune 500 clients, and ensure exceptional customer satisfaction while collaborating with sales teams acr...

Shape the future of enterprise access management by driving successful implementations, providing technical leadership, and ensuring customer satisfaction through expert consultative guidance...

Transform project management practices by leading a remote Scrum team, ensuring timely delivery and alignment with client goals while facilitating Agile methodologies for optimal performance in a dyna...

Empower your career as you collaborate with a dynamic team to drive the adoption of cutting-edge IoT solutions. You'll shape the future of essential industries by enhancing supply chains and ensuring...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Build exceptional customer experiences by providing expert technical support. Join our global team in a key role that emphasizes collaboration, effective communication, and problem-solving, ensuring s...

Unlock potential by providing advanced technical support for complex customer issues. Collaborate with internal teams and clients to enhance system efficiency, ensure satisfaction, and drive process i...

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...