Support Escalation Engineer Jobs in Boston, MA

Engage with enterprise clients to drive product adoption and long-term success. Collaborate cross-functionally, leverage your B2B SaaS expertise, and help clients achieve excellence in hiring with our...

Lead and innovate the migrations function, streamlining processes and driving operational excellence while managing a team across various EMR systems to enhance provider experiences on the platform...

Join a team that's dedicated to transforming public safety with drone technology. You'll work closely with major agencies, implement tailored solutions, and ensure successful integration of sUAS opera...

Drive transformative AI experiences by designing and implementing Microsoft 365 Copilot solutions, ensuring governance and security while collaborating with customers to enhance workplace productivity...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Join a team that's dedicated to empowering enterprise leaders with tailored insights and strategic guidance in the software engineering domain. Drive member success and enhance their initiatives by le...

Join a team that's dedicated to fostering customer relationships, driving software adoption, and providing expert technical guidance. Focus on enhancing user experience and collaborating with internal...

Empower a dynamic team to design and support robust networking solutions across hybrid cloud environments, enhancing operational excellence and security for Managed Services platforms...

Join a team that's shaping the future of cloud identity solutions while optimizing infrastructures, automating deployments, and enhancing security. Collaborate to deliver mission-critical software and...

Innovate with high-performing teams to develop real-time software solutions, integrating complex algorithms into operational systems while collaborating across disciplines to address national security...

Join a dynamic team to provide Tier 2 support for Dynamics 365 users, troubleshoot complex issues, and enhance support documentation while staying updated on the latest features and best practices in...

Empower customer success by leveraging cloud-native expertise to guide clients from setup to production. Collaborate closely with teams to troubleshoot and drive adoption, ensuring satisfaction with o...

Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls...

Engage in cutting-edge development as a Senior System Performance Engineer, optimizing high-performance software for autonomous vehicles. Drive performance initiatives, collaborate across teams, and m...

Drive innovation by developing embedded systems to enhance national security. Collaborate with talented engineers on challenging projects, utilizing advanced technologies in a supportive and dynamic e...

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Join a team that's redefining supply chain solutions by driving enterprise-level sales. Collaborate with diverse internal teams to foster customer relationships, shape strategies, and achieve measurab...

Empower your career by leading sales initiatives for Identity Security Solutions. Collaborate with partners and internal teams to analyze needs, drive customer success, and achieve sales goals while f...

Drive the design and execution of robust production GenAI systems that enhance automation, deliver reliable performance, and support real user interactions through end-to-end ownership while ensuring...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Lead thermomechanical simulations for ASICs, ensuring reliability and driving design improvements. Collaborate globally to shape methodologies and influence product decisions in high-performance syste...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Optimize cloud cost management by leading technical implementations and ensuring sustainable practices across product lines. Be a key contributor in developing tools for monitoring, reporting, and cos...