Support Escalation Engineer Jobs in Boston, MA

Accelerate progress at our Enterprise customer implementation team, guiding strategic partners through the deployment of IoT solutions. Cultivate long-term relationships, ensuring customer success whi...

Join a dynamic team to enhance product reliability and security. Triage and resolve complex customer-reported bugs while collaborating with multiple teams. Drive long-term improvements by documenting...

Shape customer success by providing tailored technical solutions and insights. Collaborate across teams to identify roadblocks, support sales efforts, and enhance client engagement. Drive growth while...

Lead customer-focused solutions to optimize technology integrations, identify and resolve technical challenges, and support sales efforts across sectors. Build strong partnerships with clients, ensuri...

Join a high-impact, executive support team delivering premium technology solutions to senior leaders. Serve as a trusted advisor while enhancing productivity, driving innovation, and maintaining confi...

Lead transformative proposal strategies that capture enterprise opportunities and drive growth. Spearhead end-to-end proposal management, collaborate with cross-functional teams, and ensure compliance...

Engage with customers and sales teams to drive demand creation through technical expertise and engineering solutions, championing return on engineering investments across design initiatives and suppor...

Lead the design and implementation of scalable AWS network infrastructures, ensuring security and performance through Infrastructure as Code and Agile methodologies while optimizing connectivity for g...

Engage a team of service professionals to deliver high-quality solutions, ensuring client satisfaction and retention while managing and expanding service revenue opportunities in a dynamic consulting...

Lead the charge in integrating and accepting complex Silicon Photonics test systems. Collaborate with multi-disciplinary teams to enhance performance and streamline customer qualifications, driving in...

Execute end-to-end integration of Silicon Photonics test systems. Lead factory and site acceptance, collaborating with multi-disciplinary teams to enhance system performance and serviceability while e...

Build and enhance robust cloud services within a dynamic team, collaborating across disciplines to pioneer solutions in security, utilizing cutting-edge technologies to thwart adversarial threats and...

Lead the future of IT project management by overseeing full lifecycle projects across various domains, ensuring adherence to scope, budget, and quality objectives while fostering collaboration among s...

Join a team that's redefining reliability in power systems through technical leadership and project execution. You'll lead advanced testing and troubleshooting for protection and control, ensuring the...

Take ownership of pre-sales engineering activities, engaging with clients to deliver compelling product demonstrations and tailored solutions while leveraging your expertise in Power BI, SQL, and data...

Join a team that's redefining cybersecurity as a Sales Engineer, leveraging your expertise to engage with prospects and customers, articulate complex security solutions, and drive innovation in a fast...

Unlock potential by enhancing QA processes for cutting-edge routers, driving feature completion, and collaborating with cross-functional teams to ensure optimal performance in Data Center environments...

Join a dynamic team driving revenue growth through consultative selling and relationship management. Collaborate to expand existing accounts and identify new business opportunities within corporate en...

Drive your career by owning the complete sales cycle for mid-market and enterprise customers. Engage with stakeholders to deliver impactful solutions, enhancing business outcomes in a fast-paced SaaS...

Lead the EP team to enhance operational excellence, coordinating daily tasks, ensuring timely service delivery, and fostering continuous improvement while mentoring team members for success in a regul...

Join a team that tackles complex security challenges, driving product evaluations and crafting tailored solutions for clients. Your expertise will enhance customer satisfaction and contribute to closi...

Join a team that's dedicated to driving security analytics and automation, enhancing threat detection, and responding to potential security concerns at scale. Collaborate cross-functionally to develop...

Champion our marquee partnership with AWS by owning the $15M portfolio. Drive technical adoption, commercial outcomes, and expansion through strategic collaboration, demos, and troubleshooting, becomi...

Unlock potential by leading enterprise IAM strategies, driving security architecture, and managing authentication solutions to enhance organizational cybersecurity and compliance across complex system...

Join a team that harnesses expertise in SAP EWM to optimize supply chain solutions. Collaborate cross-functionally, deliver high-quality designs, and mentor junior consultants while driving enhancemen...