Support Escalation Engineer Jobs in Austin, TX

Empower customer success by owning outcomes and navigating cross-functional teams. Drive retention and revenue growth while ensuring data integrity across strategic accounts within the healthcare land...

Help us enhance our security posture by overseeing vulnerability management, application security, and implementing AI-driven automation in a collaborative environment. You'll work with diverse teams...

Optimize cybersecurity solutions for SLED customers, driving technical discovery, onboarding, and expansion while mentoring a team and collaborating with sales and product management to deliver compre...

Optimize customer support through hands-on installation, maintenance, and repair of ASML systems. Collaborate with engineers and support staff to enhance service quality and drive customer satisfactio...

Elevate the customer experience by translating technical needs into compelling solutions, leading discovery sessions, supporting sales efforts, and collaborating cross-functionally to drive success in...

Lead technical initiatives for innovative Zero Trust Browser solutions, guiding product success and strategy throughout the sales lifecycle. Partner with sales and engineering to enhance security meas...

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

Drive innovative workflow automation and data integration to enhance partner management within a centralized platform. Collaborate on processes that boost operational efficiency and data accuracy whil...

Elevate your career as a Principal Incident Response Analyst, where you will safeguard critical IT assets through advanced digital forensics, incident response, and threat detection, collaborating wit...

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

Partner with us to drive sales and build relationships in key markets. Leverage your network to identify opportunities, manage C-level accounts, and develop effective sales strategies while achieving...

Join the Mobile Infrastructure team to enhance CI/CD systems and mobile pipelines, ensuring reliable builds for life-critical medical apps. Drive automation, improve workflows, and collaborate with en...

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

Elevate your career by owning the ServiceNow platform, driving efficiency through process optimization, user adoption, and seamless module deployment from design to continuous improvement...

Accelerate development by designing and maintaining innovative applications in cloud and on-prem environments. Collaborate effectively with teams, guide junior engineers, and ensure high-quality, test...

Champion cutting-edge cybersecurity solutions by engaging clients, managing technical discussions, and delivering tailored presentations to showcase the unique value of our platform while collaboratin...

Partner with us to drive enterprise technology sales in a dynamic environment. Leverage your expertise to build strategic relationships, navigate complex sales cycles, and achieve exceptional results...

Drive global SEM strategy for customer acquisition and lead generation across segments. Manage budgets, campaigns, and performance analysis to ensure impactful growth while collaborating with cross-fu...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Elevate your career by mastering enterprise sales in a dynamic, supportive team. Engage with clients to showcase innovative solutions that address IT challenges, while exceeding sales goals and foster...

Champion seamless integration of systems as a Senior Enterprise Engineer, driving innovative solutions through Python and collaboration with cross-functional teams. Own projects from design to deliver...

Empower secure access solutions by designing and operating ZTNA/SASE architectures. Collaborate across teams to enhance compliance, troubleshoot issues, and integrate technologies in both GCCH and Com...

Transform the Federal partner ecosystem with strategic execution and growth. Drive partner relationships, enhance market opportunities, and deliver measurable pipeline and revenue. Lead cross-function...

Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...